Search Results

Customer Care Jobs in lahore Pakistan

Search results - 39 Vacancies found

  • Keyword: Customer-service
  • City: Lahore
Multiple Cities Pakistan Expiry Date: 20 Apr 2020
Basic Information
  • Total Positions 1
  • Experience: 5-8 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Masters
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 26-37 Years
REQUIRED SKILLS
    Customer Service, Team Building
JOB DESCRIPTION

Enrichers Pvt. Ltd.

We are looking for Chief Operating Officer

Requirements:

  • Directly oversee operations both front end and back end
  • Create a comprehensive business plan that considers the market, local competitors, sales revenue and expenses
  • Direct acquisitions and sales to meet goals to maximize profit
  • Set comprehensive goals for performance and growth
  • Establish policies that promote culture and vision
  • Developing new business development strategies
  • Identifying new avenues for providing services on contract basis
  • Create an inspiring team environment with an open communication culture
  • Developing and implementing cost effective strategy.

0 40 hours per week Manufacturing
  • 5-8 Years
  • fulltime
  • Masters
  • 26-37 Years
  • We are looking for Chief Operating Officer

    Requirements:

    • Directly oversee operations both front end and back end
    • Create a comprehensive business plan that considers the market, local competitors, sales revenue and expenses
    • Direct acquisitions and sales to meet goals to maximize profit
    • Set comprehensive goals for performance and growth
    • Establish policies that promote culture and vision
    • Developing new business development strategies
    • Identifying new avenues for providing services on contract basis
    • Create an inspiring team environment with an open communication culture
    • Developing and implementing cost effective strategy.
Lahore Pakistan Expiry Date: 17 Apr 2020
Basic Information
  • Total Positions 1
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 21-30 Years
REQUIRED SKILLS
    customer care, Customer Service, fluent in english
JOB DESCRIPTION

Edward Milton and Co (SMC-PVT)

We are looking for Customer Care Executive

Requirements:

  • Highly proficient in English 
  • Have impeccable conversational and communication skills
  • Have a can-do attitude
  • Experience of Call Centre will be preferred
  • Be willing to learn and grow
  • Motivated, possess selling skills
  • Be hardworking & punctual
  • Keeping records of customer interactions, transactions, comments and complaints
  • Communicating and coordinating with colleagues as necessary.

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Bachelors
  • 21-30 Years
  • We are looking for Customer Care Executive

    Requirements:

    • Highly proficient in English 
    • Have impeccable conversational and communication skills
    • Have a can-do attitude
    • Experience of Call Centre will be preferred
    • Be willing to learn and grow
    • Motivated, possess selling skills
    • Be hardworking & punctual
    • Keeping records of customer interactions, transactions, comments and complaints
    • Communicating and coordinating with colleagues as necessary.
Lahore Pakistan Expiry Date: 15 Apr 2020
Basic Information
  • Total Positions 10
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 19-30 Years
REQUIRED SKILLS
    cold calling, customer care, Customer Service, fluent in english, telesales
JOB DESCRIPTION

OTL Tricon Marketing

We are looking for Telesales Representative

Requirements:

  • Calling international clients and Making Sales on UK Campaign.
  • Fluent in English
  • Customer Service Management
  • Customer Service Excellence Standard
  • Telemarketing
  • Customer Analysis

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 19-30 Years
  • We are looking for Telesales Representative

    Requirements:

    • Calling international clients and Making Sales on UK Campaign.
    • Fluent in English
    • Customer Service Management
    • Customer Service Excellence Standard
    • Telemarketing
    • Customer Analysis
Lahore Pakistan Expiry Date: 14 Apr 2020
Basic Information
  • Total Positions 2
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, Customer Service, fluent in english
JOB DESCRIPTION

PNY Trainings

We are looking for Customer Service Representative

Requirements:

  • One year of experience in a similar role
  • Good telephone etiquette
  • Good Selling and negotiation skills
  • Strong knowledge of Information Technology
  • To handle queries in a best possible way
  • Handle inbound and outbound calls
  • Counsel candidates on phone

0 40 hours per week Education
  • 1 Years
  • fulltime
  • Bachelors
  • 20-30 Years
  • We are looking for Customer Service Representative

    Requirements:

    • One year of experience in a similar role
    • Good telephone etiquette
    • Good Selling and negotiation skills
    • Strong knowledge of Information Technology
    • To handle queries in a best possible way
    • Handle inbound and outbound calls
    • Counsel candidates on phone
Lahore Pakistan Expiry Date: 14 Apr 2020
Basic Information
  • Total Positions 5
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, fluent in english
JOB DESCRIPTION

IntelliasPro Private Limited

We are looking for Customer Support Representative

Requirements:

  • Exceptional English communication (verbal/written) and analytical skills.
  • Good grip on MS Office tools such as Excel, Word, PowerPoint.
  • Team player with multi-tasking abilities. 
  • Ability to identify opportunities and solutions for process improvement.
  • Ensure all quality perimeters are met on every phone call/chat and email.
  • Maintaining records of transactions and interactions.
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal.

0 40 hours per week Information Technology
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Customer Support Representative

    Requirements:

    • Exceptional English communication (verbal/written) and analytical skills.
    • Good grip on MS Office tools such as Excel, Word, PowerPoint.
    • Team player with multi-tasking abilities. 
    • Ability to identify opportunities and solutions for process improvement.
    • Ensure all quality perimeters are met on every phone call/chat and email.
    • Maintaining records of transactions and interactions.
    • Appropriate and timely follow-ups wherever required.
    • Escalate unresolved queries to respective departments for accurate redressal.
Lahore Pakistan Expiry Date: 10 Apr 2020
Lahore Pakistan Expiry Date: 10 Apr 2020
Basic Information
  • Total Positions 5
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-28 Years
REQUIRED SKILLS
    complaint handling, Customer Service, travel management
JOB DESCRIPTION

Akas Associates

We are looking for Travel Agent

Requirements:

  • Candidate must be familiar Sabre ticketing Software.
  • Excellent communication skills 
  • Result orientated
  • Complaint Management
  • Customer Service Excellence Standard
  • Hard Working

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Bachelors
  • 20-28 Years
  • We are looking for Travel Agent

    Requirements:

    • Candidate must be familiar Sabre ticketing Software.
    • Excellent communication skills 
    • Result orientated
    • Complaint Management
    • Customer Service Excellence Standard
    • Hard Working
Lahore Pakistan Expiry Date: 07 Apr 2020
Basic Information
  • Total Positions 5
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, Customer Service, fluent in english
JOB DESCRIPTION

Grey Media Corporation

We are looking for Call Centre Agent

Requirements:

  • Must be able to prospect leads through existing clients, cold calling and other sources.
  • Understands full sales life cycle, be prepared to write sales proposals and pitch to clients.
  • Must possess flawless telephone manners, excellent command over written and spoken English.
  • Able to achieve sales targets and maximizing revenue from existing clients.
  • Previous experience IT sales is a must.
  • Excellent negotiation and objection handling skills.

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Call Centre Agent

    Requirements:

    • Must be able to prospect leads through existing clients, cold calling and other sources.
    • Understands full sales life cycle, be prepared to write sales proposals and pitch to clients.
    • Must possess flawless telephone manners, excellent command over written and spoken English.
    • Able to achieve sales targets and maximizing revenue from existing clients.
    • Previous experience IT sales is a must.
    • Excellent negotiation and objection handling skills.
Lahore Pakistan Expiry Date: 06 Apr 2020
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer sales, Customer Service, customer support
JOB DESCRIPTION

Eurotech Pak

We are looking for Customer Support Representatives

Requirements:

  • Liaison with Manager to organize Marketing events and organize promotional mailshots
  • Strong knowledge of E-commerce Sales (eBay, Amazon etc)
  • Sales oriented, Dynamic, Proactive and Customer focused
  • A good communicator and able to conduct meetings in English
  • Strong negotiation skills, communication skills and commercially astute
  • Ability to Drive Business, take own initiative and ability to lead the team
  • Enthusiasm and willingness to take challenges and work under pressure.

0 40 hours per week Manufacturing
  • 1-2 Years
  • fulltime
  • Bachelors
  • 20-30 Years
  • We are looking for Customer Support Representatives

    Requirements:

    • Liaison with Manager to organize Marketing events and organize promotional mailshots
    • Strong knowledge of E-commerce Sales (eBay, Amazon etc)
    • Sales oriented, Dynamic, Proactive and Customer focused
    • A good communicator and able to conduct meetings in English
    • Strong negotiation skills, communication skills and commercially astute
    • Ability to Drive Business, take own initiative and ability to lead the team
    • Enthusiasm and willingness to take challenges and work under pressure.
Lahore Pakistan Expiry Date: 06 Apr 2020
Basic Information
  • Total Positions 1
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-28 Years
REQUIRED SKILLS
    Customer Service, front desk
JOB DESCRIPTION

Professional Employers Pvt Ltd

We are looking for Front Desk Officer

Requirements:

  • Proper handling of incoming and outgoing calls.
  • Dealing with Clients and visitors. 
  • Coordinating with all internal departments and administration on time.
  • Resolve client’s queries. 
  • Presenting Company image in positive manner.
  • Candidate must be confident, motivated and can work under multitasking environment.

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Bachelors
  • 20-28 Years
  • We are looking for Front Desk Officer

    Requirements:

    • Proper handling of incoming and outgoing calls.
    • Dealing with Clients and visitors. 
    • Coordinating with all internal departments and administration on time.
    • Resolve client’s queries. 
    • Presenting Company image in positive manner.
    • Candidate must be confident, motivated and can work under multitasking environment.
Lahore Pakistan Expiry Date: 23 Mar 2020
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 21-33 Years
REQUIRED SKILLS
    customer care, Customer Service, fluent in english
JOB DESCRIPTION

Mohkaab

We are looking for Customer Service Executives - British Accent

Requirements:

  • Strong Communication Skills.
  • Candidate must be experienced of handling international customer through calls (British Accent Required) and Tickets.
  • Candidate must have ability to provide right solutions to the customer's request.
  • Create/Update tickets in a proper manner.
  • Candidate should be Proficient in problem resolution techniques with strong voice and British Accent.
  • Candidate should have the ability to learn and manage our inhouse system properly.
  • Proficiency in Written & Verbal English.
  • Ability to use Software.
  • Team Player.
  • Time Management.
  • Complete computer knowledge.

0 40 hours per week Information Technology
  • 1-2 Years
  • fulltime
  • Bachelors
  • 21-33 Years
  • We are looking for Customer Service Executives - British Accent

    Requirements:

    • Strong Communication Skills.
    • Candidate must be experienced of handling international customer through calls (British Accent Required) and Tickets.
    • Candidate must have ability to provide right solutions to the customer's request.
    • Create/Update tickets in a proper manner.
    • Candidate should be Proficient in problem resolution techniques with strong voice and British Accent.
    • Candidate should have the ability to learn and manage our inhouse system properly.
    • Proficiency in Written & Verbal English.
    • Ability to use Software.
    • Team Player.
    • Time Management.
    • Complete computer knowledge.
Lahore Pakistan Expiry Date: 20 Mar 2020
Basic Information
  • Total Positions 15
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer sales, Customer Service, fluent in english
JOB DESCRIPTION

Atrium Solutions Pvt Ltd

We are looking for Customer Sales Executive

Requirements:

  • Fluency in speaking English
  • Ability to understand and comprehend English
  • Will have to talk to customers through cold calling in English
  • Good Communication Skills and ability to think on your feet timely
  • Meet Sales Targets

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Customer Sales Executive

    Requirements:

    • Fluency in speaking English
    • Ability to understand and comprehend English
    • Will have to talk to customers through cold calling in English
    • Good Communication Skills and ability to think on your feet timely
    • Meet Sales Targets
Lahore Pakistan Expiry Date: 20 Mar 2020
Basic Information
  • Total Positions 6
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, Customer Service, fluent in english, telesales
JOB DESCRIPTION

FutureNow Technologies

We are looking for TeleSales Representatives

Requirements:

  • Be able to speak English with neutral or American Accent
  • Able to work at night shift
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Be able to work to targets
  • Be able to multitask and build strong relationships with new clients
  • Have strong consultative sales skills.

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for TeleSales Representatives

    Requirements:

    • Be able to speak English with neutral or American Accent
    • Able to work at night shift
    • Excellent selling, communication and negotiation skills
    • Prioritizing, time management and organizational skills
    • Be able to work to targets
    • Be able to multitask and build strong relationships with new clients
    • Have strong consultative sales skills.
Lahore Pakistan Expiry Date: 19 Mar 2020
Basic Information
  • Total Positions 1
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Female
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    Customer Service, front desk, reception
JOB DESCRIPTION

Dignosco (Pvt.) Ltd

We are looking for Receptionist

Requirements:

  • Develop and maintain operational reports for the department.
  • Support marketing, business development, executive and client data requests from Counselling department.
  • Managing, supervising and monitory the work of administration/support staff.
  • Implementing and maintaining procedures/office administrative system.
  • Organizing meeting and managing database.
  • Maintain telecommunication/PABX system.
  • Prepare weekly review of all calls being made, maintain employee and visitor logs for reporting.
  • Attend customers’ queries and complaints and take prompt action to ensure maximum customer satisfaction.
  • Keep management informed by generating and analyzing reports, summarizing information and resolving queries.
  • Ensure appropriate housekeeping at floor to maintain productive ambience.
  • Gather requirement from employees regarding ordering inventory for official purpose and supervise inventory stock levels.
  • Prepare lower staff duty schedules, leave plans and monitor their over times and client entry register.
  • Attend to lower staff queries and ensure timely resolutions.

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Receptionist

    Requirements:

    • Develop and maintain operational reports for the department.
    • Support marketing, business development, executive and client data requests from Counselling department.
    • Managing, supervising and monitory the work of administration/support staff.
    • Implementing and maintaining procedures/office administrative system.
    • Organizing meeting and managing database.
    • Maintain telecommunication/PABX system.
    • Prepare weekly review of all calls being made, maintain employee and visitor logs for reporting.
    • Attend customers’ queries and complaints and take prompt action to ensure maximum customer satisfaction.
    • Keep management informed by generating and analyzing reports, summarizing information and resolving queries.
    • Ensure appropriate housekeeping at floor to maintain productive ambience.
    • Gather requirement from employees regarding ordering inventory for official purpose and supervise inventory stock levels.
    • Prepare lower staff duty schedules, leave plans and monitor their over times and client entry register.
    • Attend to lower staff queries and ensure timely resolutions.
Lahore Pakistan Expiry Date: 19 Mar 2020
Lahore Pakistan Expiry Date: 16 Mar 2020
Basic Information
  • Total Positions 2
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 21-33 Years
REQUIRED SKILLS
    customer sales, Customer Service, ecommerce, fluent in english
JOB DESCRIPTION

Aodour

We are looking for Customer Service Executives - eCommerce

Requirements:

  • Strong Communication skill
  • Fast Execution & Strong follow-up
  • Must know about Social Media Page handling
  • Must be good in Excel & Reporting
  • Must have a background of a Call Center
  • Sales driven and Target oriented

0 40 hours per week Manufacturing
  • 1-2 Years
  • fulltime
  • Bachelors
  • 21-33 Years
  • We are looking for Customer Service Executives - eCommerce

    Requirements:

    • Strong Communication skill
    • Fast Execution & Strong follow-up
    • Must know about Social Media Page handling
    • Must be good in Excel & Reporting
    • Must have a background of a Call Center
    • Sales driven and Target oriented
Lahore Pakistan Expiry Date: 13 Mar 2020
Basic Information
  • Total Positions 15
  • Experience: 1-3 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: High School
  • Salary Range: PKR10000 - 50000/Month PKR
  • Gender: Any
  • Max Age Limit: 18-25 Years
REQUIRED SKILLS
    Attentive Listning, Customer Service, telesales
JOB DESCRIPTION

zeetech enterprises

We are looking for Telesales Representative

Requirements:

  • UK Based Campaign
  • Fresh and Experienced candidates are encouraged to apply 
  • Good english communication skills
  • Attentive Listening

10,000 40 hours per week
  • 1-3 Years
  • fulltime
  • High School
  • 18-25 Years
  • We are looking for Telesales Representative

    Requirements:

    • UK Based Campaign
    • Fresh and Experienced candidates are encouraged to apply 
    • Good english communication skills
    • Attentive Listening
Multiple Cities Pakistan Expiry Date: 06 Mar 2020
Basic Information
  • Total Positions 20
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bba - Mba
  • Salary Range: PKR10000 - 21000/Month PKR
  • Gender: Any
  • Max Age Limit: 18-30 Years
REQUIRED SKILLS
JOB DESCRIPTION

Ibex.

We are looking for Customer Service Executive - Domestic

Requirements:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Process orders, forms and applications
  • Follow up to ensure that appropriate actions were taken on customers’ requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

10,000 40 hours per week
  • 1 Years
  • fulltime
  • Bba - Mba
  • 18-30 Years
  • We are looking for Customer Service Executive - Domestic

    Requirements:

    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
    • Process orders, forms and applications
    • Follow up to ensure that appropriate actions were taken on customers’ requests
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Multiple Cities Pakistan Expiry Date: 06 Mar 2020
Basic Information
  • Total Positions 15
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: PKR10000 - 55000/Month PKR
  • Gender: Any
  • Max Age Limit: 18-40 Years
REQUIRED SKILLS
JOB DESCRIPTION

Ibex.

We are looking for Customer Service Specialist - International

Requirements:

  • Ensure compliance with all Company’s policies, procedures and practices
  • Perform other duties as assigned
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Excellent Communication Skills with Native 
  • American or at least Neutral accent 
  • Experienced candidates will be given preference Preferably
  • Should have good knowledge of US culture and geography.

10,000 40 hours per week
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 18-40 Years
  • We are looking for Customer Service Specialist - International

    Requirements:

    • Ensure compliance with all Company’s policies, procedures and practices
    • Perform other duties as assigned
    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Excellent Communication Skills with Native 
    • American or at least Neutral accent 
    • Experienced candidates will be given preference Preferably
    • Should have good knowledge of US culture and geography.
Lahore Pakistan Expiry Date: 05 Mar 2020
Basic Information
  • Total Positions 1
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 21-30 Years
REQUIRED SKILLS
    customer care, Customer Service, fluent in english
JOB DESCRIPTION

Mobitsolutions

We are looking for Customer Service Representative

Requirements:

  • Handle customer inquiries both telephonically and by email
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Enter new customer information into the system
  • Update existing customer information
  • Process orders, forms and applications
  • Identify and escalate priority issues
  • Route calls to the appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Bachelors
  • 21-30 Years
  • We are looking for Customer Service Representative

    Requirements:

    • Handle customer inquiries both telephonically and by email
    • Research required information using available resources
    • Manage and resolve customer complaints
    • Provide customers with product and service information
    • Enter new customer information into the system
    • Update existing customer information
    • Process orders, forms and applications
    • Identify and escalate priority issues
    • Route calls to the appropriate resource
    • Follow up customer calls where necessary
    • Document all call information according to standard operating procedures