Customer Care Jobs in Pakistan

Search results - 73 Vacancies found for "customer-care"

Customer Care Services can be defined as the services offered to the customers before, during and after purchasing or using goods, services or products. Good customer care services in accordance with clients' expectations, leave a positive image of yours on client/customers' mind. That results "Satisfied Customers". On the other hand bad customer services can produce, negative image, complaints, and bad reviews. From past a few years, customer care/Customer support department in Pakistan has been flourished immensely. Organizations have flourished a separate department in order to facilitate their client and customer for support. This department normally works 24 hours 7 days a week depending upon the nature of business. Customer care jobs in Pakistan are one of the easiest ways to earn money if you do not have any higher education certificate but positive personality and good communication skills.

Peshawar, Pakistan

22 june 2017

22 september 2017

Services Engineer

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 34 Years

Job Description

We are looking for a Services Engineer.
Requirements:

  • Analytical skills
  • Communication skills
  • The ability to work as part of a team
  • Numeracy
  • Time-management
  • 3D visualisation, computer modelling and IT competence.

Required Skills

customer care, services

Karachi, Pakistan

22 june 2017

22 september 2017

Sales Representative

15

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 20000 - 30000/Month

Any

20 - 30 Years

Job Description

RIMS International KHI is looking for Sales Representative.

Requirements:

  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer care

Rawalpindi, Pakistan

22 june 2017

22 september 2017

Front Desk Representative

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - 35 Years

Job Description

We are looking for a Front Desk Representative.
Requirements:

  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills

Required Skills

customer care, english fluency, front desk

Islamabad, Pakistan

21 june 2017

21 september 2017

Customer Representative Officer

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - 35 Years

Job Description

We are looking for a Customer Representative Officer.
Requirements:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, english fluency

Karachi, Pakistan

20 june 2017

20 september 2017

Grievance Officer

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - 35 Years

Job Description

ASA Pakistan Ltd. is looking for Grievance Officer.

Responsibilities:

  • Every month he/she has to visit two branches (set one visit in accordance to the branch meeting schedule to attend the branch meeting) to accompany the staff with great sincerity to inform them about the Grievance Mitigation Committee -GMC regulation and activities. 
  • The officer must have to send his/ her visit report to GMC-Head.
  • According to the rules of GMC, he/she has to receive ASA-Pakistan Limited staffs’ complaints/appeals and primarily investigate those complaints/appeals.  
  • He/she has to prepare meeting resolution to conduct two GMC monthly meeting in every month and send a report (as per the GMC monthly meeting report format) about discussed complaints/appeals with the reference to the ASA-Pakistan manual/ employee Handbook (justify the applied punishments) to GMC-Head. 
  • The grievance officer must abide by the ASA-Pakistan Limited given rules and regulation and cautiously keep the records (complaints/appeals) of “Collected Grievance Procedure”. 
  • The grievance officer will be reportable to ASA-Pakistan CEO for his/her activities.  
  • He/she will brief the staff member around one to one and a half (1- 1½) hours who will come to the HO-Karachi for training about GMC activities and procedure. 
  • The Grievance officer must give special attention to the staff specially victimized female (mentally/Physically/Sexually) and report immediately to the ASA-Pakistan CEO or GMC-Head, higher authority members (Chairperson/ Member). 
  • Any other job assigned by the management time to time. 

Requirements:

  • Graduate (HR related background will get preference) 
  • Age must not exceed 35.
  • Female candidate will get more preference. 
  • Should be interested in field visit. 
  • Should be smart, intelligent, honest, curious and able to communicate with ease and smartness. 
  • Strong Proficiency in Understanding, Speaking and Writing in English and local language. 

Required Skills

customer care

Karachi, Pakistan

20 june 2017

20 september 2017

Customer Service Executive

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - 30 Years

Job Description

R&I Electrical Appliances Pvt ltd is looking for Customer Service Executive.

Requirements:

  • Identifying new opportunities 
  • Liaising with customers 
  • Processing customer orders 
  • Supporting sales and development departments 
  • Dealing with adjustments 
  • Escalating any complaints 
  • Updating database

Required Skills

customer care, customer support

Rawalpindi, Pakistan

20 june 2017

20 september 2017

Customer Sales / Support Officer

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - 35 Years

Job Description

We are looking for a Customer Sales / Support Officer.
Requirements:

  • Hands on experience with ERP and CRM systems
  • Proficiency with MS Office Suite, particularly MS Excel
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills

Required Skills

customer care, english fluency

Islamabad, Pakistan

20 june 2017

20 september 2017

Spanish Speaking Customer Services

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Spanish Speaking Customer Services.
Requirements:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

Required Skills

client services & customer support, customer care, proficiency in spanish

Karachi, Pakistan

19 june 2017

19 september 2017

Telesales Representative

10

0 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 25000 - 40000/Month

Any

19 - 30 Years

Job Description

1AZ0 marketing is looking for Telesales Representative

Job Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Keep records of calls and sales and note useful information
  • Enter and update customer information in the database
  • Ask questions to understand customer requirements

Requirements: 

  • Proven experience as a Telesales Representative
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Fluent in English
  • Cool-tempered and able to handle rejection

Required Skills

customer care, sales and marketing

Rawalpindi, Pakistan

19 june 2017

19 september 2017

Call Center Representative

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Call Center Representative.
Requirements:

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

call center, customer care, english fluency

Karachi, Pakistan

16 june 2017

16 september 2017

Customer Support Representative

2

1-2 Years

Fulltime

Not Specified

Bachelors

Not Specified

Any

20 - 30 Years

Job Description

24Hours Pk is looking for Customer Support Representative

Job Responsibilities:

  • Call customers for order verification
  • Register complaints in a proper manner
  • Liaison with other departments for timely delivery of products
  • Follow communication procedures, guidelines and policies
  • Provide accurate, valid and complete information by using the right methods/tools

Requirements: 

  • Proven customer support experience
  • Must have the ability to provide right solutions to the customer's request
  • Proficiency in Problem resolution techniques
  • Excellent communication, negotiation, and convincing skills
  • Must have strong voice and accent
  • Ability to multi-task, prioritize, and manage time effectively
  • Track record of over-achieving quota

Required Skills

customer care, customer support

Karachi, Pakistan

15 june 2017

15 september 2017

Customer Service Representative

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.14000/Month

Any

20 - 30 Years

Job Description

CATCOS Pvt Ltd is looking for Customer Service Representative.

Requirements:

  • Good Urdu and English Communication Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Islamabad, Karachi, Pakistan

12 june 2017

12 september 2017

Customer Care Representative

20

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 20000 - 30000/Month

Any

22 - 30 Years

Job Description

We are looking for Customer Care Representative.
Requirements:

  • Proven customer support experience or experience as a customer care representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer dealing, Human Resources, strong listening

Karachi, Pakistan

12 june 2017

12 september 2017

Call Center Agents

6

0 Years

Fulltime

Not Specified

Bachelors

PKR. 18000 - 22000/Month

Any

21 - 30 Years

Job Description

R&I Electrical Appliances Pvt ltd is looking for Call Center Agents

Job Responsibilities:

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Facilitate the customers by responding to their queries

Requirements :

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • Excellent communication skills
  • Proficiency in English
  • Excellent MS Office knowledge

Required Skills

customer care, customer support

Karachi, Pakistan

12 june 2017

12 september 2017

Customer Support Executive

1

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Male

21 - 30 Years

Job Description

Gaditek Associates is looking for Customer Support Executive

Job Responsibilities:

  • Manage large amounts of calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Able to handle live chat support
  • Should have basic knowledge of all famous multiplayer online games
  • Should be aware of general issues and problems faced during online gaming
  • Follow communication procedures, guidelines and policies

Requirements :

  • Proven customer support experience
  • Track record of over-achieving quota
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficiency in English

Required Skills

customer care, customer support

Rawalpindi, Pakistan

12 june 2017

12 september 2017

Store Manager

5

1 Years

Fulltime

Not Specified

Bachelors

PKR. 25000 - 35000/Month

Any

23 - 32 Years

Job Description

We are looking for Store Manager.
Requirements:

  • Proven successful experience as a retail manager
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills

Required Skills

customer care, customer services, good management skills, store management

Karachi, Pakistan

09 june 2017

09 september 2017

Customer Support Representative

1

1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 18000 - 20000/Month

Any

21 - 30 Years

Job Description

Home Shopping Network is looking for Customer Support Representative

Job Responsibilities:

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Take the extra mile to engage customers
  • Follow communication procedures, guidelines and policies

Requirements :

  • Proven customer support experience
  • Track record of over-achieving quota
  • Must have an excellent knowledge related to Computers
  • Strong phone contact handling skills and active listening
  • Fluency in English and Urdu
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Islamabad, Karachi, Pakistan

09 june 2017

09 september 2017

Project Manager

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Project Manager.
Requirements:

  • Proven working experience as a project administrator in the information technology sector
  • Solid technical background, with understanding or hands-on experience in software development and web technologies
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of Microsoft Office

Required Skills

customer care, Project Managemant

Islamabad, Pakistan

09 june 2017

09 september 2017

Sales Executive

2

0 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

24 - 32 Years

Job Description

We are looking for Sales Executive.
Requirements:

  • Proven experience as a sales executive or relevant role
  • Proficiency in English
  • Excellent knowledge of MS Office
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner and passion for sales
  • Self-motivated with a results-driven approach
  • Aptitude in delivering attractive presentations

Required Skills

customer care, customer dealing, market knowledge, sales, sales and marketing

Rawalpindi, Pakistan

08 june 2017

08 september 2017

Call Center Executive

1

1 Years

Internship

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Call Center Executive.
Requirements:

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

call centre, customer care, english fluency, telemarketing

Karachi, Pakistan

07 june 2017

07 september 2017

Call Center Agents

5

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.14000/Month

Male

20 - 30 Years

Job Description

Front Office is looking for Call Center Agents.

Requirements:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care

Rawalpindi, Pakistan

07 june 2017

07 september 2017

Customer Service Representative

15

1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

22 - 32 Years

Job Description

We are looking for a Customer Service Representative.
Requirements:

  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

 

Required Skills

customer care, english fluency

Karachi, Pakistan

06 june 2017

06 september 2017

Customer Service Representative

15

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - 30 Years

Job Description

Sybrid is looking for Customer Service Representative.

Requirements:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care

Peshawar, Rawalpindi, Pakistan

06 june 2017

06 september 2017

Marketing Executive

3

1-3 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

22 - 30 Years

Job Description

We are looking for  Marketing Executive.
Requirements:

  • Proven experience as marketing executive or similar role
  • Good understanding of market research techniques, data analysis and statistics methods
  • Thorough knowledge of strategic planning principles and marketing best practices
  • Proficient in MS Office and marketing software (e.g. CRM)
  • Familiarity with social media and web analytics (e.g. WebTrends)
  • Excellent communication and people skills
  • Strong organizational and time-management abilities
  • Creativity and commercial awareness

Required Skills

customer care, customer services, market knowledge, marketing

Islamabad, Pakistan

05 june 2017

05 september 2017

Sales Officer

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

22 - 30 Years

Job Description

We are looking for Sales Officer.
Requirements:

  • Proven experience as a sales executive or relevant role
  • Proficiency in English
  • Excellent knowledge of MS Office
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner and passion for sales
  • Self-motivated with a results-driven approach
  • Aptitude in delivering attractive presentations

Required Skills

customer care, customer dealing, sales, sales and marketing

Rawalpindi, Pakistan

05 june 2017

05 september 2017

Marketing Manager

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 30 Years

Job Description

We are looking for Marketing Manager.
Requirements:

  • Demonstrable experience in marketing together with the potential and attitude required to learn
  • Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
  • Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
  • Experience in setting up and optimizing Google Adwords campaigns
  • Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
  • Good taste, a sense of aesthetics and a love for great copy and witty communication
  • Up-to-date with the latest trends and best practices in online marketing and measurement

Required Skills

customer care, customer services, good management skills, marketing

Rawalpindi, Pakistan

05 june 2017

05 september 2017

Sales Executive

2

0-6 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR. 10000 - 20000/Month

Female

22 - 35 Years

Job Description

We are looking for sales executive.
Requirements:

  • Proven experience as a sales executive or relevant role
  • Proficiency in English
  • Excellent knowledge of MS Office
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner and passion for sales
  • Self-motivated with a results-driven approach
  • Aptitude in delivering attractive presentations

Required Skills

customer care, customer dealing, sales, sales and marketing

Karachi, Pakistan

02 june 2017

02 september 2017

BPO – International

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 15000 - 17000/Month

Any

18 - 30 Years

Job Description

Calltronics is looking for BPO-International

Job Description:

  • Communicate timely correspondence back to customers, track and resolving any issues regarding product.
  • This role will also be tasked with assisting in the creation of new business lines, products and services.
  • Timings:
  • (09:30 – 6:30)
  • 6 working days (Friday off)

Skills & Abilities:

  • Individual having the Ability to read, writes, and speaks English fluently with good  Neutral accent “ONLY”.
  • Ability to work in a blended operations and customer development role
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Excellent communication skills
  • Manages complex transaction or emotional customer situations promptly and professionally.
  • Contributes to building a positive team spirit and puts success of team above their own interests.
  • Transport: Applicant should use their own vehicle

Required Skills

customer care, customer support

Karachi, Pakistan

02 june 2017

02 september 2017

Sales Strategist

3

1-2 Years

Fulltime

Not Specified

Bachelors

PKR. 60000 - 100000/Month

Any

25 - 35 Years

Job Description

Logicose is looking for Sales Strategist for its International Call Center.

Requirements:

  • Being a hard worker, motivated, proactive and enthusiastic 
  • Team work in sales oriented environments 
  • Information technology 
  • Time management 
  • Planning 
  • Being courteous, professional and persistent 
  • Multitasking 
  • Stress management 
  • Prioritising 
  • Being flexible

Required Skills

customer care, customer support

Islamabad, Wah Cantt, Faisalabad, Lahore, Karachi, Pakistan

02 june 2017

02 september 2017

Marketing Specialist

1

2 Years

Fulltime

Not Specified

Masters (16 years qualification )

PKR. 20000 - 40000/Month

Any

25 - 35 Years

Job Description

We are looking for Marketing Specialist.
Requirements:

  • Proven experience as marketing specialist or similar role
  • Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
  • Demonstrable experience in marketing data analytics and tools
  • Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords etc.)
  • Knowledge of HTML, CSS and web development tools (e.g. Dreamweaver) desired
  • Well-organized and detail oriented
  • Exceptional communication and writing skills
  • Commercial awareness partnered with a creative mind

Required Skills

customer care, customer services, marketing

Rawalpindi, Wah Cantt, Attock City, Pakistan

01 june 2017

01 september 2017

Shop Manager

5

4 Years

Fulltime

Not Specified

B.Com

PKR. 15000 - 25000/Month

Any

24 - 35 Years

Job Description

We are looking for Shop Manager.
Requirements:

  • Proven successful experience as a retail manager
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills

Required Skills

customer care, good management skills, store management, strong organizational

Islamabad, Pakistan

31 may 2017

31 august 2017

Customer Relationship Manager

1

4 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - 36 Years

Job Description

We are looking for a Customer Relationship Manager.

  • Process payments from clients
  • Process Magneto orders
  • Process marketing material for Distributors ( accrual fund)
  • Open new accounts through outbound calling
  • Enter Bi-Promotions into accounting system to genera
  • Support for the direct sales representatives when they call the office
  • Support management

Requirements:

  • Extraordinary communication skills
  • Ability to work with patience and courtesy in customer relations
  • Ability to communicate effectively, both verbally and in writing
  • Ability to think quickly and logically to ensure expedient response to customer inquiries
  • Strong problem-solving and reasoning ability
  • Excellent organizational and time management skills

Required Skills

customer care, english fluency

Karachi, Pakistan

30 may 2017

30 august 2017

Customer Service Representative

10

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

Confidential

Any

18 - 28 Years

Job Description

1AZ0 marketing is looking for Customer Service Representative.

Responsibilities:

  • Fluency in English
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Rawalpindi, Pakistan

30 may 2017

30 august 2017

Customer Service Representative

1

0 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 30 Years

Job Description

We are looking for Customer Service Representative.
Requirements:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer services, presentation skills

Islamabad, Rawalpindi, Pakistan

29 may 2017

29 august 2017

Customer Services Representative

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for Customer Services Representative.
Requirements:

  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, english fluency

Peshawar, Pakistan

26 may 2017

26 august 2017

Customer Relation Officer

1

1-2 Years

Fulltime

Not Specified

Masters (16 years qualification )

Confidential

Female

38 - 40 Years

Job Description

We are looking for Customer Relation officer.
Requirements:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively 

Required Skills

coustomer relationship, customer care

Rawalpindi, Pakistan

26 may 2017

26 august 2017

Marketing Executive

1

1 Years

Fulltime

Not Specified

Bachelors

PKR.20000/Month

Any

22 - 30 Years

Job Description

We are looking for Marketing Executive.
Requirements:

  • Proven experience as marketing executive or similar role
  • Good understanding of market research techniques, data analysis and statistics methods
  • Thorough knowledge of strategic planning principles and marketing best practices
  • Proficient in MS Office and marketing software (e.g. CRM)
  • Familiarity with social media and web analytics (e.g. WebTrends)
  • Excellent communication and people skills
  • Strong organizational and time-management abilities
  • Creativity and commercial awareness

Required Skills

customer care, customer dealing, english speaking skills, sales, sales and marketing

Abbottabad, Pakistan

25 may 2017

25 august 2017

Telephone Operator

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 6000 - 16000/Month

Any

22 - 30 Years

Job Description

We are looking for Telephone Operator.
Requirements:

  • Operate telephone exchanges, PBX machines, intercoms and public address systems
  • Take telephone calls from visitors and customers and provide them with required information
  • Ensure that information provided to callers is precise and within the boundaries set by company protocols
  • Make telephone calls to people upon instructions from company executives
  • Transfer telephone calls to concerned departments and individuals
  • Enquire as to the nature of incoming calls and exercise judgment to determine importance of call
  • Make calls to executives to determine if a particular executive wants to take a phone call
  • Operate fax machines to send and receive messages
  • Receive messages from callers and relay them to appropriate recipients
  • Provide paging services for individuals when requested
  • Report any problems or operating issues with telephone equipment
  • Perform minor troubleshooting activities on telephone equipment

Required Skills

customer care, english speaking, good calling Skills

Rawalpindi, Pakistan

25 may 2017

25 august 2017

Internee Sales Marketing

1

0-1 Years

Fulltime

Not Specified

Bachelors

PKR. 5000 - 10000/Month

Any

22 - 30 Years

Job Description

We are looking for Internee Sales Marketing.
Requirements:

  • Proven experience as a sales executive or relevant role
  • Proficiency in English
  • Excellent knowledge of MS Office
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner and passion for sales
  • Self-motivated with a results-driven approach
  • Aptitude in delivering attractive presentations

Required Skills

customer care, marketing, sales, social media

Rawalpindi, Pakistan

24 may 2017

24 august 2017

Sales Representative

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - 34 Years

Job Description

We are looking for a Sales Representative.
Requirements:

  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer care, sales

Islamabad, Karachi, Lahore, Pakistan

24 may 2017

24 august 2017

Customer Support Engineer

2

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Customer Support Engineer.

  • Maintaining software applications, operating systems and regular maintenance.
  • Managing assigned projects and program components to deliver services in accordance with established objectives.
  • System Administration of Oracle,IBM & Huawei Systems (entry level or mid range)
  • Linux and Solaris operating system certified 
  • Installing and configuring hardware and different software products as per project requirement
  • To provide/deliver training's to corporate clients
  • Must be ready and willing to commit to continuous education, certification and self-improvement

Requirements:

  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal

Required Skills

client services & customer support, customer care, customer support, linux administration

Islamabad, Lahore, Pakistan

24 may 2017

24 august 2017

HR Executive

3

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - 38 Years

Job Description

We are looking for HR Executive.
Requirements:

  • Proven experience as an HR assistant, staff assistant or relevant human resources/administrative position
  • PC literacy (MS Office, in particular)
  • Hands on experience with an HRIS or HRMS
  • Familiarity with ATS software and resume databases
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills

Required Skills

communication skills, customer care, Human Resourc

Islamabad, Karachi, Pakistan

23 may 2017

23 august 2017

Customer Services/Negotiation Officer

1

1-2 Years

Fulltime

25 - 50 %

Bachelors

Confidential

Any

24 - 35 Years

Job Description

We are looking for Customer Services/Negotiation Officer.
Requirements:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

communication skills, customer care, customer services, english speaking

Islamabad, Pakistan

23 may 2017

23 august 2017

Marketing Executive

1

1-2 Years

Fulltime

Not Specified

BBA/MBA

PKR. 15000 - 50000/Month

Any

24 - 32 Years

Job Description

We are looking for Marketing Executive.
Requirements:

  • Proven experience as marketing executive or similar role
  • Good understanding of market research techniques, data analysis and statistics methods
  • Thorough knowledge of strategic planning principles and marketing best practices
  • Proficient in MS Office and marketing software (e.g. CRM)
  • Familiarity with social media and web analytics (e.g. WebTrends)
  • Excellent communication and people skills
  • Strong organizational and time-management abilities
  • Creativity and commercial awareness

Required Skills

customer care, english speaking skills, marketing, sales and marketing

Karachi, Pakistan

22 may 2017

22 august 2017

Tele Sales Officer

1

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

21 - 30 Years

Job Description

Qinetic Marketing is looking for Tele Sales Officer

Job Responsibilities :

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements :

  • Proven experience as telesales representative or other sales/customer service role
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Ability to learn about products and services and describe/explain them to prospects

Required Skills

customer care, sales and marketing

Lahore, Pakistan

22 may 2017

22 august 2017

Sales / Marketing Agents

15

2-3 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.20000/Month

Male

21 - 32 Years

Job Description

We are looking for Sales / Marketing Agents.
Requirements:

  • Proven experience as marketing executive or similar role
  • Good understanding of market research techniques, data analysis and statistics methods
  • Thorough knowledge of strategic planning principles and marketing best practices
  • Proficient in MS Office and marketing software (e.g. CRM)
  • Familiarity with social media and web analytics (e.g. WebTrends)
  • Excellent communication and people skills
  • Strong organizational and time-management abilities
  • Creativity and commercial awareness

Required Skills

confidence, customer care, customer dealing, customer handling skills, marketing, sales

Rawalpindi, Pakistan

16 may 2017

16 august 2017

Receptionist

1

1-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Female

1 - Years

Job Description

We are looking for a Receptionist.
Requirements:

  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multitask, prioritize and work under pressure

 

Required Skills

customer care, english

Rawalpindi, Pakistan

16 may 2017

16 august 2017

Sales Closer

5

1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

22 - Years

Job Description

We are looking for a Sale Closer.
Requirements:

  • Proficient with corporate productivity and web presentation tools
  • Experience working with Sales force.com or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills

 

Required Skills

customer care, english speaking

Karachi, Pakistan

16 may 2017

16 august 2017

Call Center Agent

1

2-3 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

21 - Years

Job Description

TCC Wireless is looking for Call Center Agent

Job Responsibilities :

  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Must be Expert in Selling and Training over the phone (international)

Requirements :

  • Proficiency in English
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

16 may 2017

16 august 2017

Customer Service Representative

10

0 Years

Fulltime

Not Specified

Bachelors

PKR.15000/Month

Any

22 - Years

Job Description

Out Source R Us Pvt Ltd is looking for Customer Service Representative

Job Responsibilities :

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Manage large amounts of incoming calls
  • Follow communication procedures, guidelines and policies
  • Promotes sales from existing and prospective customers.Collects and records all details about customers.Resolves issues of customers
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements :

  • Excellent Urdu and English Communications
  • Must be target oriented and highly motivated
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong phone contact handling skills and active listening

Required Skills

client services & customer support, customer care

Customer Care Jobs in Pakistan

Although there is the list of skills you should have for customer care jobs, but most essentials are Patience, Attentiveness, Clear Communication Skills, Knowledge about the Product (Goods, Services), Time Management, Ability to Satisfy Customer, Negotiation Skills, Willing to learn and Work Under-Pressure. Good Customer care Services includes building a good relationship with the customer, with this positive, friendly and helpful impression on the customer will result in the higher promotion of your business by the words of your “Happy Customers” (Satisfied ones). They will keep purchasing goods and will recommend as well to their friends and acquaintances.

Vital Customer Care Jobs in Pakistan

RightJobs.Pk is Pakistan fastest growing online job platform that enlists a huge list customer care jobs in Pakistan from both public and private sectors.  They keep on updating their jobs post on a daily basis. RightJobs.Pk provides equal opportunities for the employer and job seekers, you can post vacancies and apply for acquiring jobs simultaneously without paying a single penny.  Let’s have a look of customer care jobs in Pakistan one by one.

Call Center Customer Care Jobs in Pakistan

Call Center Customer Care Jobs in Pakistan is one of the most common customer care jobs. You can work in a virtual call center from your home or you can work inside a call center. Irrespective of your work locations, call center agents are responsible for answering phone calls and email inquiries from customers. Call center customer care jobs normally include various job responsibilities depending upon the jobs' nature. However, it’s normally Includes Responding Customer Calls, Handling Customer's Issues, Facilitating Email Inquiries and Making Appointments etc. these jobs are usually given to the people depending upon their expertise, because of the fact that it is important to locate the problem before offering its solution. Call center customer care jobs in Pakistan usually includes Asset managers, Client Service Representatives, RSR (Response Services Representatives), TSR (Technical Support Representatives), Contact Center Representatives and AM (Account Managers).

Accountant Customer Care Jobs in Pakistan

The employee to Accountant customer care jobs are normally responsible for offering solutions to problems related to the accountancy (Accounts' Department). There are various problems regarding cash or invoice payments aspects that need guidance to be handled like Miscalculations in cash flow, balance sheet problems and etc. Depending upon the culture of the various organizations provide various customer care support jobs for the assistance of their valuable customers and clients. Accountant customer care agents usually guide customer about function related to account department, invoices, Bills, Orders procedures and other issues.  Accountant customer care supporter jobs normally publicized in Pakistan as, Customer Relationship Specialist, Account Specialist, Account Service or Management Specialist, Sales Specialist, Account Management Coordinator, (Name of function) Services Associate, Customer Interaction Management Specialist, Corporate Coordinator, and Sale Coordinator.

Telecommunication Customer Support Jobs in Pakistan

Customer Care Support Jobs in telecommunication sector normally guide and help customers over the phone. It is being noticed that most of the telecom organizations and other telecommunication network companies   offer customer support and different assistance guidelines about services to their clients over phones. It's not about-about the assistance of organizations procedures and products, in fact, they have to provide basic support to the clients. Basic Telecommunication customer support jobs include the solid communication skills over the phone and ability to juggle in various jobs tasks rapidly. Customer care jobs in Pakistan under the umbrella of telecommunication are being advertised as Customer Care Executive, Customer Service Professional, Customer Account Manager, Customer Service Executive, Tele-business Professional, Tele-care Executive, Tele-business Executive, Customer Account Director, Customer Liaison Officer, Customer Care Coordinator, Customer Consultant, Tele-care Professional and much more.

Technical Customer Support Jobs in Pakistan

Technical support is usually provided for all kinds of Product that mainly includes Software and Hardware products. All organization of varying domain sizes offers technical support to their clients in different levels of problems. The level of problems technical support varies from organization to organization. Usually, the three levels of basic technical problem support are Basic Support, Troubleshooting Problems Support, and Advance Problem Support. It is compulsory for organizations to support their clients in regard to the technical support when it comes to the problems about Hardware Product, Software Applications and Software Products. Software products usually required frequent technical support at the client's side.  Therefore, the organization needs to assist their clients about Product Flows, Working, and Demo and Up Gradations in Product Backlog Items. Technical support job demands College Degree, Certification and Training. Technical Support Customer care jobs in Pakistan are normally advertised as, Technical Software Support Engineer, Field Technical Support Engineer, Software Technical Support Analyst, PC & Laptop support technician, Help Desk technician Support, Hardware Technician support, Computer Technician, Computer Equipment Repairer, Computer Service Representative and much more.

General Company Based Customer Care Jobs in Pakistan

There are companies that offer customer support for products that have been marketed. These services are part of the product package, therefore, it becomes necessary to provide customer support whenever required and at any given time like  Customer Support Specialist (product or service experts), Customer Representative (Company Rep Customer Support Associates), Customer Advocates, Customer Solution Provider, Company Agents and etc.