Customer Care Jobs in Pakistan

Search results - 90 Vacancies found for "customer-care"

Customer Care Services can be defined as the services offered to the customers before, during and after purchasing or using goods, services or products. Good customer care services in accordance with clients' expectations, leave a positive image of yours on client/customers' mind. That results "Satisfied Customers". On the other hand bad customer services can produce, negative image, complaints, and bad reviews. From past a few years, customer care/Customer support department in Pakistan has been flourished immensely. Organizations have flourished a separate department in order to facilitate their client and customer for support. This department normally works 24 hours 7 days a week depending upon the nature of business. Customer care jobs in Pakistan are one of the easiest ways to earn money if you do not have any higher education certificate but positive personality and good communication skills.

Islamabad, Karachi, Pakistan

16 august 2017

16 november 2017

Customer Care Executive

20

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

18 - 30 Years

Job Description

We Are Looking For Customer Care Executive

Requirements:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

Required Skills

client relationship, customer care, customer support

Rawalpindi, Pakistan

15 august 2017

17 november 2017

Customer Service Representative

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Customer Service Representative.
Requirements:

  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, english fluency

Karachi, Pakistan

11 august 2017

11 november 2017

Call Center Agent (Internship)

1

0-1 Years

Internship

Not Specified

Intermediate/A-Level

Confidential

Female

19 - 30 Years

Job Description

WARHAM HealthCare Pvt. Ltd is looking for Call center Agent (Internship)

Requirements :

  • Track record of over-achieving quota
  • Customer focus and adaptability to different personality types
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • Proficiency in English
  • Proficient in MS Office

Required Skills

customer care, Customer Service, customer support

Rawalpindi, Pakistan

11 august 2017

11 november 2017

Customer Service Executive

20

1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

22 - 32 Years

Job Description

We are looking for a Customer Service Executive
Requirements:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

Required Skills

customer care, Customer Service, english fluency

Karachi, Pakistan

09 august 2017

09 november 2017

Customer Service Executive

1

2-5 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - 40 Years

Job Description

Morgan Group is looking for Customer Service Executive.

Requirements:

  • Being flexible 
  • Using initiative 
  • Communication and listening 
  • Information technology 
  • People management 
  • Organisation 
  • Customer service 
  • Being confident and focused 
  • Being professional and courteous 
  • Being open minded 
  • Resolving problems quickly 
  • Being thorough and analytical

Required Skills

business development, customer care, customer support

Karachi, Pakistan

08 august 2017

08 november 2017

Executive Secretary To The CEO

1

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - 35 Years

Job Description

Red Tape is looking for Executive Secretary to the CEO.

Skills & Requirements:

  • Must have a Bachelor’s Degree in any discipline with 2 years of relevant experience. 
  • Excellent verbal as well as written communication skills 
  • Expert time and stress management skills 
  • Good adaptability and flexibility in the working environment 
  • Expert knowledge about office administration 
  • Knowledge about relevant legislation, policies, and procedures 
  • Good analytical and problem solving skills 
  • Ability to work under pressure

Required Skills

customer care, secretarial

Islamabad, Pakistan

08 august 2017

08 november 2017

Call Center Agent

16

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

Confidential

Any

18 - 30 Years

Job Description

We Are Looking For Call Center Agent

Requirements:

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types

Required Skills

call center, customer care, telephone skills

Lahore, Pakistan

07 august 2017

30 november 2017

Customer Service Representative

20

1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 20000 - 30000/Month

Any

21 - 38 Years

Job Description

We are looking for Customer Service Representative

Requirements

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Required Skills

customer care, Customer Service, Product Knowledge

Karachi, Pakistan

04 august 2017

04 november 2017

Online Customer Support Representative

5

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Male

25 - 35 Years

Job Description

Digitonics Labs (Pvt.) Ltd is looking for Online Customer Support Representative.

Requirements:

  • Good contact with customer and ability to develop and contract new customers
  • Excellent interpersonal and negotiation skill, team management, and able to work under high pressure
  • Excellent analytical, result-oriented and good business common sense
  • Able to work independently, self-motivated and initiative
  • Willing to travel abroad as required
  • Excellent command of writing and speaking English
  • Experiences in Branding

Required Skills

business development, customer care, customer support

Karachi, Pakistan

03 august 2017

03 november 2017

Customer Support Representative

1

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Male

21 - 35 Years

Job Description

Cenit, Inc is looking for Customer Support Representative

Job Responsibilities:

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Take the extra mile to engage customers
  • Follow communication procedures, guidelines and policies

Requirements :

  • Proven customer support experience
  • Track record of over-achieving quota
  • Must have an excellent knowledge related to Computers
  • Strong phone contact handling skills and active listening
  • Fluency in English
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, Customer Service, customer support

Karachi, Pakistan

03 august 2017

03 november 2017

Customer Support Officer

1

1 Years

Fulltime

Not Specified

Bachelors

PKR. 10000 - 15000/Month

Any

21 - 35 Years

Job Description

Enomsoft is looking for Customer Support Officer

Requirements :

  • Proven customer support experience
  • Track record of over-achieving quota
  • Excellent communication and presentation skills
  • Proficient in MS Office
  • Self-motivated
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficiency in English

Required Skills

customer care, Customer Service, customer support

Karachi, Pakistan

03 august 2017

03 november 2017

Customer Service Representative

1

0 Years

Fulltime

Not Specified

Bachelors

PKR. 20000 - 25000/Month

Any

23 - 35 Years

Job Description

GoLive Pakistan is looking for Customer Service Representative

Job Responsibilities:

  • Identify and assess customers’ needs to achieve satisfaction
  • Follow communication procedures, guidelines and policies
  • Answer all queries in timely manner
  • Provide accurate, valid and complete information by using the right methods/tools
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements :

  • Proven Customer Service Representative experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficiency in English

Required Skills

customer care, Customer Service, customer support

Lahore, Pakistan

03 august 2017

03 november 2017

Telesales Representative

20

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 15000 - 70000/Month

Any

18 - 29 Years

Job Description

We Are Looking For Telesales Representative

Requirements:

  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills

Required Skills

customer care, public relation, sales, telesales

Rawalpindi, Pakistan

02 august 2017

02 november 2017

Senior Customer Service Representative

1

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - 35 Years

Job Description

We Are Looking for Senior Customer Service Representative

Requirements:

  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

client relationship, customer care, Customer Service, Telephone Sales

Islamabad, Pakistan

01 august 2017

01 november 2017

Receptionist

1

2 Years

Fulltime

Not Specified

Bachelors

Confidential

Male

24 - 35 Years

Job Description

We are looking for a Receptionist.
Requirements:

  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Required Skills

customer care, english fluency, front desk

Karachi, Pakistan

31 july 2017

31 october 2017

Telemarketing Agents

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

16 - 25 Years

Job Description

Entice Sol ltd is looking for Telemarketing Agents

Requirements :

  • Proven experience as Telemarketing Agents
  • Must be a good listener and speaker
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented

Required Skills

customer care, customer support, telemarketing

Rawalpindi, Pakistan

30 july 2017

30 october 2017

Customer Care Representative

2

1-3 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR. 10000 - 20000/Month

Female

18 - 28 Years

Job Description

We Are Looking For Customer Care Representative

  • Identifying and assessing customers’ needs to achieve satisfaction

Requirements

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

Required Skills

adobe photo shop, and understand English fluently., customer care

Karachi, Pakistan

28 july 2017

28 october 2017

Lead Generation Specialist

2

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Female

20 - 35 Years

Job Description

Softech Microsystems is looking for Lead Generation Specialist.

Requirements:

  • Demonstrated ability to meet and/or exceed determined sales and activity quotas.
  • A proven track record of strong client relationships.
  • Excellent client service skills.
  • Excellent written and verbal communication skills.
  • Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
  • Experience with MS Dynamics or another CRM Software preferred.

Required Skills

business development, customer care, lead generation, marketing, telemarketing

Islamabad, Pakistan

27 july 2017

27 october 2017

Hair Stylist

2

1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

Confidential

Any

22 - 34 Years

Job Description

We are looking for a Hair Stylist
Requirements:

  • Excellent communication and customer service skills
  • Friendly and professional demeanor
  • Able and willing to work a flexible schedule

Required Skills

customer care, Hair Treatments

Rawalpindi, Pakistan

25 july 2017

25 october 2017

Call Center Agent

25

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

18 - 30 Years

Job Description

We Are Looking For Call Center Agent

Requirements:

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Good teamwork skills.

Required Skills

call center, customer care, Customer Service

Karachi, Pakistan

24 july 2017

24 october 2017

Telephone Operator

1

1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Male

19 - 30 Years

Job Description

Shafi Steel is looking for Telephone Operator

Job Responsibilities:

  • Take telephone calls from visitors and customers and provide them with required information
  • Transfer telephone calls to concerned departments and individuals
  • Report any problems or operating issues with telephone equipment
  • Receive messages from callers and relay them to appropriate recipients
  • Keep records of calls and record any calls that are deemed important by the company
  • Make telephone calls to people upon instructions from company executives

Requirements:

  • Proven experience as an Telephone Operator
  • Proficiency in Microsoft Office Suite
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Customer service attitude
  • Excellent organizational skills
  • Proficiency in English

Required Skills

customer care, telephone operator

Islamabad, Karachi, Pakistan

19 july 2017

20 october 2017

Outbound Call Specialist

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Outbound Call Specialist.
Requirements:

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer dealing, Customer Service

Karachi, Pakistan

18 july 2017

18 october 2017

Customer Support Executive

1

2 Years

Fulltime

Not Specified

Bachelors

PKR. 20000 - 30000/Month

Any

22 - 35 Years

Job Description

Arpatech (Pvt) Ltd is looking for Customer Support Executive

Requirements:

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent communication skills, both verbal as well as written
  • Strong organizational, time management and problem-solving skills
  • Proficient in Microsoft Office suite (Word, Excel, and PowerPoint)
  • Experience with ticketing system is preferred
  • Fluency in English

Required Skills

customer care, customer support

Karachi, Pakistan

18 july 2017

18 october 2017

Front Desk Officer

1

2-3 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 10000 - 12000/Month

Female

20 - 30 Years

Job Description

VR Hiring is looking for Front Desk Officer.

  • Answering questions and addressing complaints

Requirements:

  • Candidate must have knowledge of computer operations
  • Must have command on English (Conversational)
  • Must have pleasant voice and attitude

Required Skills

customer care, front desk

Rawalpindi, Pakistan

17 july 2017

17 october 2017

Receptionist

1

0-1 Years

Internship

Not Specified

Bachelors

Confidential

Female

21 - 24 Years

Job Description

We are looking for a Receptionist.
Requirements:

  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks

Required Skills

customer care, customer handling, english fluency

Rawalpindi, Pakistan

17 july 2017

17 october 2017

Customer Services Representative

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Customer Services Representative.
Requirements:

  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

Required Skills

customer care, english fluency

Islamabad, Pakistan

17 july 2017

18 october 2017

Customer Services Representative

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Customer Services Representative.
Requirements:

  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, Customer Service, english fluency

Karachi, Pakistan

17 july 2017

17 october 2017

Telemarketer

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

20 - 35 Years

Job Description

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. You will also be patient and cool-tempered to deal with aggressiveness and complaints.

Responsibilities:

  • Contact Corporate or private individuals by telephone in order to solicit sales for goods or services
  • Follow up with the prospective customers on daily/weekly basis.
  • Keep yourself updated to the upcoming range of products and have essential product knowledge.
  • Influences corporate customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.
  • Build customer database by recording names, addresses, and purchases.
  • Secures information by contacting customers and create demand for the products that we offer
  • Provide exceptional customer service to existing and prospective customers.
  • Contributes to team effort by accomplishing related results as needed.

Requirements:

  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection

Required Skills

customer care, lead generation, telemarketing

Karachi, Pakistan

17 july 2017

17 october 2017

Front Desk Officer

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Female

20 - 30 Years

Job Description

Karsaz (Pvt.) Ltd. is looking for Front Desk Officer.

Requirements:

  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

Required Skills

administration and management, customer care, front desk

Karachi, Pakistan

14 july 2017

14 october 2017

Sales Representative

1

0 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

18 - 30 Years

Job Description

Flexsource international is looking for Sales Representative

Requirements:

  • Proven work experience as a sales representative
  • Excellent knowledge of MS Office
  • Proficiency in English
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Relationship management skills and openness to feedback

Required Skills

customer care, customer support, telesales representative

Rawalpindi, Pakistan

14 july 2017

14 october 2017

Telephone Operator

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Telephone Operator 
Requirements:

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, english fluency, telephone operator, Telephone Sales

Karachi, Pakistan

11 july 2017

11 october 2017

Call Center Representative

1

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - 35 Years

Job Description

WARHAM HealthCare Pvt. Ltd. is looking for Call Center Representative.

Requirements:

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care

Karachi, Pakistan

10 july 2017

10 october 2017

Business Development Manager

10

0 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

19 - 30 Years

Job Description

1AZ0 marketing is looking for Business Development Manager

Requirements:

  • Proven working experience as a business development manager
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • Track record of over-achieving quota
  • Proficiency in English
  • Market knowledge
  • Proficiency in MS Office
  • Communication and negotiation skills
  • Time management and planning skills

Required Skills

business development, customer care

Karachi, Pakistan

07 july 2017

07 october 2017

Sales Representative

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

18 - 30 Years

Job Description

Qinetic Marketing is looking for Sales Representative

Requirements:

  • Proven work experience as a sales representative
  • Excellent knowledge of MS Office
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer care, sales and marketing

Karachi, Pakistan

06 july 2017

06 october 2017

International Sales Executive

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - 30 Years

Job Description

MDK Corporation is looking for International Sales Executive.

Requirements:

  • Good contact with customer and ability to develop and contract new customers
  • Excellent interpersonal and negotiation skill, team management, and able to work under high pressure
  • Excellent analytical, result-oriented and good business common sense
  • Able to work independently, self-motivated and initiative
  • Willing to travel abroad as required
  • Excellent command of writing and speaking English
  • Experiences in Branding 

Required Skills

customer care, sales and marketing

Karachi, Pakistan

05 july 2017

05 october 2017

Guest Relation Officer

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Female

23 - 35 Years

Job Description

ePlanet Communications is looking for Guest Relation Officer.

Requirements:

  • Proficiency in English; knowledge of other languages is a plus
  • Customer service drive with outstanding communication and active listening skills
  • Excellent problem-solving and multitasking skills
  • Leadership skills along with the ability to motivate a team into high performance
  • Ability

Required Skills

customer care

Karachi, Pakistan

05 july 2017

05 october 2017

Call Center Agent

1

1-3 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 20000 - 30000/Month

Any

19 - 30 Years

Job Description

RIMS International KHI is looking for Call Center Agent

Job Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile

Requirements:

  • Proven call center agent experience
  • Candidates must have experience in USA & Canada (Telecom Campaigns e.g. AT&T, TWC, ROGERS, BELL or VONAGE etc.)
  • Ability to multi-task, set priorities and manage time effectively
  • Candidate should be very fluent in English & have good communication skills
  • Must be a great team player and energetic enough to achieve the daily targets
  • Excellent Verbal and Written communication skills are must

Required Skills

customer care, customer support

Karachi, Pakistan

05 july 2017

05 october 2017

Call Center Agent

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

20 - 30 Years

Job Description

PAXI is looking for Call Center Agent.

Responsibilities:

  • To perform telecommunication functions on a computerized call center. 
  • Answers phone and responds to customer requests in a timely manner. 
  • Provide customer with service information. 
  • Receives and responds to all customer inquiries and complaints. 
  • Generate Ticket Numbers to complaints and keep a follow up.

Requirements:

  • Fluency in English
  • Verbal Communication
  • Phone Skills
  • Customer Focus

Required Skills

customer care

Karachi, Pakistan

05 july 2017

05 october 2017

Receptionist

1

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

20 - 35 Years

Job Description

WARHAM HealthCare Pvt. Ltd. is looking for Receptionist.

Requirements:

  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Required Skills

customer care, front desk

Islamabad, Rawalpindi, Pakistan

05 july 2017

05 october 2017

Public Dealing Officer/Front Desk Officer

4

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Public Dealing Officer/Front Desk Officer for College Admission Section.
Requirements:

  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills

Required Skills

customer care, english fluency, front desk, msoffice, public dealing

Rawalpindi, Pakistan

04 july 2017

04 october 2017

Customer Service Representative

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Customer Service Representative for UK Shift .
Requirements:

  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, english fluency

Rawalpindi, Pakistan

04 july 2017

03 october 2017

Customer Support Executive

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Customer Support Executive.
Requirements:

  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support, english fluency

Karachi, Pakistan

04 july 2017

04 october 2017

Receptionist / Coordinator

1

0-1 Years

Contract

Not Specified

Intermediate/A-Level

PKR. 10000 - 15000/Month

Any

20 - 26 Years

Job Description

Xperts Web is looking for Receptionist / Coordinator.

Responsibilities:

  • Manage Reception Desk
  • Handle telephone exchange & manage all incoming and outgoing calls.
  • To manage the contact database on computer.
  • Direct visitors by maintaining employee and department directories.
  • Answer, screen and forward any incoming phone calls while providing basic information when needed.
  • Receive and sort daily mail, deliveries, arranging couriers.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Requirements:

  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Required Skills

customer care, front desk

Karachi, Pakistan

22 june 2017

22 september 2017

Sales Representative

15

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 20000 - 30000/Month

Any

20 - 30 Years

Job Description

RIMS International KHI is looking for Sales Representative.

Requirements:

  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer care

Peshawar, Pakistan

22 june 2017

22 september 2017

Services Engineer

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 34 Years

Job Description

We are looking for a Services Engineer.
Requirements:

  • Analytical skills
  • Communication skills
  • The ability to work as part of a team
  • Numeracy
  • Time-management
  • 3D visualisation, computer modelling and IT competence.

Required Skills

customer care, services

Rawalpindi, Pakistan

22 june 2017

22 september 2017

Front Desk Representative

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - 35 Years

Job Description

We are looking for a Front Desk Representative.
Requirements:

  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills

Required Skills

customer care, english fluency, front desk

Karachi, Pakistan

20 june 2017

20 september 2017

Grievance Officer

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - 35 Years

Job Description

ASA Pakistan Ltd. is looking for Grievance Officer.

Responsibilities:

  • Every month he/she has to visit two branches (set one visit in accordance to the branch meeting schedule to attend the branch meeting) to accompany the staff with great sincerity to inform them about the Grievance Mitigation Committee -GMC regulation and activities. 
  • The officer must have to send his/ her visit report to GMC-Head.
  • According to the rules of GMC, he/she has to receive ASA-Pakistan Limited staffs’ complaints/appeals and primarily investigate those complaints/appeals.  
  • He/she has to prepare meeting resolution to conduct two GMC monthly meeting in every month and send a report (as per the GMC monthly meeting report format) about discussed complaints/appeals with the reference to the ASA-Pakistan manual/ employee Handbook (justify the applied punishments) to GMC-Head. 
  • The grievance officer must abide by the ASA-Pakistan Limited given rules and regulation and cautiously keep the records (complaints/appeals) of “Collected Grievance Procedure”. 
  • The grievance officer will be reportable to ASA-Pakistan CEO for his/her activities.  
  • He/she will brief the staff member around one to one and a half (1- 1½) hours who will come to the HO-Karachi for training about GMC activities and procedure. 
  • The Grievance officer must give special attention to the staff specially victimized female (mentally/Physically/Sexually) and report immediately to the ASA-Pakistan CEO or GMC-Head, higher authority members (Chairperson/ Member). 
  • Any other job assigned by the management time to time. 

Requirements:

  • Graduate (HR related background will get preference) 
  • Age must not exceed 35.
  • Female candidate will get more preference. 
  • Should be interested in field visit. 
  • Should be smart, intelligent, honest, curious and able to communicate with ease and smartness. 
  • Strong Proficiency in Understanding, Speaking and Writing in English and local language. 

Required Skills

customer care

Karachi, Pakistan

20 june 2017

20 september 2017

Customer Service Executive

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - 30 Years

Job Description

R&I Electrical Appliances Pvt ltd is looking for Customer Service Executive.

Requirements:

  • Identifying new opportunities 
  • Liaising with customers 
  • Processing customer orders 
  • Supporting sales and development departments 
  • Dealing with adjustments 
  • Escalating any complaints 
  • Updating database

Required Skills

customer care, customer support

Rawalpindi, Pakistan

20 june 2017

20 september 2017

Customer Sales / Support Officer

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - 35 Years

Job Description

We are looking for a Customer Sales / Support Officer.
Requirements:

  • Hands on experience with ERP and CRM systems
  • Proficiency with MS Office Suite, particularly MS Excel
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills

Required Skills

customer care, english fluency

Customer Care Jobs in Pakistan

Although there is the list of skills you should have for customer care jobs, but most essentials are Patience, Attentiveness, Clear Communication Skills, Knowledge about the Product (Goods, Services), Time Management, Ability to Satisfy Customer, Negotiation Skills, Willing to learn and Work Under-Pressure. Good Customer care Services includes building a good relationship with the customer, with this positive, friendly and helpful impression on the customer will result in the higher promotion of your business by the words of your “Happy Customers” (Satisfied ones). They will keep purchasing goods and will recommend as well to their friends and acquaintances.

Vital Customer Care Jobs in Pakistan

RightJobs.Pk is Pakistan fastest growing online job platform that enlists a huge list customer care jobs in Pakistan from both public and private sectors.  They keep on updating their jobs post on a daily basis. RightJobs.Pk provides equal opportunities for the employer and job seekers, you can post vacancies and apply for acquiring jobs simultaneously without paying a single penny.  Let’s have a look of customer care jobs in Pakistan one by one.

Call Center Customer Care Jobs in Pakistan

Call Center Customer Care Jobs in Pakistan is one of the most common customer care jobs. You can work in a virtual call center from your home or you can work inside a call center. Irrespective of your work locations, call center agents are responsible for answering phone calls and email inquiries from customers. Call center customer care jobs normally include various job responsibilities depending upon the jobs' nature. However, it’s normally Includes Responding Customer Calls, Handling Customer's Issues, Facilitating Email Inquiries and Making Appointments etc. these jobs are usually given to the people depending upon their expertise, because of the fact that it is important to locate the problem before offering its solution. Call center customer care jobs in Pakistan usually includes Asset managers, Client Service Representatives, RSR (Response Services Representatives), TSR (Technical Support Representatives), Contact Center Representatives and AM (Account Managers).

Accountant Customer Care Jobs in Pakistan

The employee to Accountant customer care jobs are normally responsible for offering solutions to problems related to the accountancy (Accounts' Department). There are various problems regarding cash or invoice payments aspects that need guidance to be handled like Miscalculations in cash flow, balance sheet problems and etc. Depending upon the culture of the various organizations provide various customer care support jobs for the assistance of their valuable customers and clients. Accountant customer care agents usually guide customer about function related to account department, invoices, Bills, Orders procedures and other issues.  Accountant customer care supporter jobs normally publicized in Pakistan as, Customer Relationship Specialist, Account Specialist, Account Service or Management Specialist, Sales Specialist, Account Management Coordinator, (Name of function) Services Associate, Customer Interaction Management Specialist, Corporate Coordinator, and Sale Coordinator.

Telecommunication Customer Support Jobs in Pakistan

Customer Care Support Jobs in telecommunication sector normally guide and help customers over the phone. It is being noticed that most of the telecom organizations and other telecommunication network companies   offer customer support and different assistance guidelines about services to their clients over phones. It's not about-about the assistance of organizations procedures and products, in fact, they have to provide basic support to the clients. Basic Telecommunication customer support jobs include the solid communication skills over the phone and ability to juggle in various jobs tasks rapidly. Customer care jobs in Pakistan under the umbrella of telecommunication are being advertised as Customer Care Executive, Customer Service Professional, Customer Account Manager, Customer Service Executive, Tele-business Professional, Tele-care Executive, Tele-business Executive, Customer Account Director, Customer Liaison Officer, Customer Care Coordinator, Customer Consultant, Tele-care Professional and much more.

Technical Customer Support Jobs in Pakistan

Technical support is usually provided for all kinds of Product that mainly includes Software and Hardware products. All organization of varying domain sizes offers technical support to their clients in different levels of problems. The level of problems technical support varies from organization to organization. Usually, the three levels of basic technical problem support are Basic Support, Troubleshooting Problems Support, and Advance Problem Support. It is compulsory for organizations to support their clients in regard to the technical support when it comes to the problems about Hardware Product, Software Applications and Software Products. Software products usually required frequent technical support at the client's side.  Therefore, the organization needs to assist their clients about Product Flows, Working, and Demo and Up Gradations in Product Backlog Items. Technical support job demands College Degree, Certification and Training. Technical Support Customer care jobs in Pakistan are normally advertised as, Technical Software Support Engineer, Field Technical Support Engineer, Software Technical Support Analyst, PC & Laptop support technician, Help Desk technician Support, Hardware Technician support, Computer Technician, Computer Equipment Repairer, Computer Service Representative and much more.

General Company Based Customer Care Jobs in Pakistan

There are companies that offer customer support for products that have been marketed. These services are part of the product package, therefore, it becomes necessary to provide customer support whenever required and at any given time like  Customer Support Specialist (product or service experts), Customer Representative (Company Rep Customer Support Associates), Customer Advocates, Customer Solution Provider, Company Agents and etc.