Ibex. Jobs in Pakistan | RightJobs.pk
Company Information

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Head quartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience.

Delivering innovation for over 14 years, IBEX Global offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to support and streamline an expansive array of customer-facing solutions. Its global network of offices is a cost-effective and strategic way to outsource key customer management and back office requirements to a partner with Fortune 100 project experience.

Vacancies

Karachi Pakistan Expiry Date: 24 Jul 2020
Basic Information
  • Total Positions 20
  • Experience: 0-10 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-Level
  • Salary Range: PKR25000 - 40000/Month PKR
  • Gender: Any
  • Max Age Limit: 18-35 Years
REQUIRED SKILLS
    adobe photoshop, Adobe Creative Suite software, adobe lightroom, photography
JOB DESCRIPTION

Ibex.

We are looking for Image Editor

Responsibilities:

  • Complete day-to-day image processing tasks 
  • Contribute to team effort by accomplishing related results as needed 
  • Edit images that identify a product according to the provided guidelines 
  • Incorporate changes recommended into the final image 
  • Review and proofread images before further processing Use the appropriate colors, compositions, sizes etc.

Requirements:

  • Excellent command in Adobe Photoshop & Lightroom 
  • A keen eye for aesthetics and details 
  • Ability to work methodically and meet deadlines

25,000 40 hours per week Food
  • 0-10 Years
  • fulltime
  • Intermediate A-Level
  • 18-35 Years
  • We are looking for Image Editor

    Responsibilities:

    • Complete day-to-day image processing tasks 
    • Contribute to team effort by accomplishing related results as needed 
    • Edit images that identify a product according to the provided guidelines 
    • Incorporate changes recommended into the final image 
    • Review and proofread images before further processing Use the appropriate colors, compositions, sizes etc.

    Requirements:

    • Excellent command in Adobe Photoshop & Lightroom 
    • A keen eye for aesthetics and details 
    • Ability to work methodically and meet deadlines
Lahore Pakistan Expiry Date: 23 Jul 2020
Basic Information
  • Total Positions 10
  • Experience: 0-15 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: High School
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 18-45 Years
REQUIRED SKILLS
    customer support, Fluent in English, customer care, Customer Service
JOB DESCRIPTION

Ibex.

We are looking for Customer Support Specialist - Western Union

Requirements:

  • Assist customers in resolving queries pertaining to electronic transfer of funds.
  • Assist in process of all documents required to perform transactions.
  • Analyze customers' concern with resolutions within timeframe.
  • Coordinate inbound customers' inquiries and provide resolutions. 
  • Maintain knowledge on customers’ requirements and provide appropriate solutions. 
  • Provide guidelines to customers according to the set procedures and regulations. 
  • Refer unresolved customers grievances or special requests to designated departments for further investigation.
  • Excellent communication (verbal & written) 
  • Proficiency with MS Office particularly 
  • MS Excel 
  • Flexibility Customer-centric attitude Perks

5,000 40 hours per week BPO
  • 0-15 Years
  • fulltime
  • High School
  • 18-45 Years
  • We are looking for Customer Support Specialist - Western Union

    Requirements:

    • Assist customers in resolving queries pertaining to electronic transfer of funds.
    • Assist in process of all documents required to perform transactions.
    • Analyze customers' concern with resolutions within timeframe.
    • Coordinate inbound customers' inquiries and provide resolutions. 
    • Maintain knowledge on customers’ requirements and provide appropriate solutions. 
    • Provide guidelines to customers according to the set procedures and regulations. 
    • Refer unresolved customers grievances or special requests to designated departments for further investigation.
    • Excellent communication (verbal & written) 
    • Proficiency with MS Office particularly 
    • MS Excel 
    • Flexibility Customer-centric attitude Perks
Multiple Cities Pakistan Expiry Date: 09 Jul 2020
Basic Information
  • Total Positions 35
  • Experience: 0-10 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: High School
  • Salary Range: PKR5000 - 58000/Month PKR
  • Gender: Any
  • Max Age Limit: 18-45 Years
REQUIRED SKILLS
JOB DESCRIPTION

Ibex.

We are looking for Customer Support Specialist – International

Responsibilities: 

  • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. 
  • Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely back to customers, track and resolve any issues regarding the service Contribute to customer development role 
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

5,000 40 hours per week Customer Care
  • 0-10 Years
  • fulltime
  • High School
  • 18-45 Years
  • We are looking for Customer Support Specialist – International

    Responsibilities: 

    • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. 
    • Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely back to customers, track and resolve any issues regarding the service Contribute to customer development role 
    • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
Multiple Cities Pakistan Expiry Date: 06 Mar 2020
Basic Information
  • Total Positions 20
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: BBA - MBA
  • Salary Range: PKR10000 - 21000/Month PKR
  • Gender: Any
  • Max Age Limit: 18-30 Years
REQUIRED SKILLS
JOB DESCRIPTION

Ibex.

We are looking for Customer Service Executive - Domestic

Requirements:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Process orders, forms and applications
  • Follow up to ensure that appropriate actions were taken on customers’ requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

10,000 40 hours per week BPO
  • 1 Years
  • fulltime
  • BBA - MBA
  • 18-30 Years
  • We are looking for Customer Service Executive - Domestic

    Requirements:

    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
    • Process orders, forms and applications
    • Follow up to ensure that appropriate actions were taken on customers’ requests
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.

This job has been Expired

Multiple Cities Pakistan Expiry Date: 06 Mar 2020
Basic Information
  • Total Positions 15
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-Level
  • Salary Range: PKR10000 - 55000/Month PKR
  • Gender: Any
  • Max Age Limit: 18-40 Years
REQUIRED SKILLS
JOB DESCRIPTION

Ibex.

We are looking for Customer Service Specialist - International

Requirements:

  • Ensure compliance with all Company’s policies, procedures and practices
  • Perform other duties as assigned
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Excellent Communication Skills with Native 
  • American or at least Neutral accent 
  • Experienced candidates will be given preference Preferably
  • Should have good knowledge of US culture and geography.

10,000 40 hours per week BPO
  • 1 Years
  • fulltime
  • Intermediate A-Level
  • 18-40 Years
  • We are looking for Customer Service Specialist - International

    Requirements:

    • Ensure compliance with all Company’s policies, procedures and practices
    • Perform other duties as assigned
    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Excellent Communication Skills with Native 
    • American or at least Neutral accent 
    • Experienced candidates will be given preference Preferably
    • Should have good knowledge of US culture and geography.

This job has been Expired