Search Results

Customer Care Jobs in karachi Pakistan

Search results - 12 Vacancies found

  • Keyword: Customer-support
  • City: Karachi
Karachi Pakistan Expiry Date: 19 Feb 2020
Basic Information
  • Total Positions 1
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    Customer Service, customer support, fluent in english
JOB DESCRIPTION

CATCOS Pvt Ltd

We are looking for Call Center Agent

Requirements:

  • Communication skills and confident
  • The candidate must have 1 year experience in relevant field.
  • Client Services & Customer Support.

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Call Center Agent

    Requirements:

    • Communication skills and confident
    • The candidate must have 1 year experience in relevant field.
    • Client Services & Customer Support.
Karachi Pakistan Expiry Date: 19 Feb 2020
Basic Information
  • Total Positions 5
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer support, fluent in english, International data, MS Excel
JOB DESCRIPTION

AUA Solutions

We are looking for International Data Executive

Requirements:

  • Excellent fluency in spoken English, correct grammar and American accent
  • Strong Communication Skills and ability to conduct two-way dialog on phone
  • Must have the ability to pay attention to details, and have good analytical skills
  • Possess computer literacy, basic MS Excel and keyboarding skills.

0 40 hours per week Information Technology
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for International Data Executive

    Requirements:

    • Excellent fluency in spoken English, correct grammar and American accent
    • Strong Communication Skills and ability to conduct two-way dialog on phone
    • Must have the ability to pay attention to details, and have good analytical skills
    • Possess computer literacy, basic MS Excel and keyboarding skills.
Multiple Cities Pakistan Expiry Date: 12 Feb 2020
Basic Information
  • Total Positions 2
  • Experience: 2-3 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-35 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, fluent in english
JOB DESCRIPTION

Base Camp Data Solutions

We are looking for Customer Service Specialist

Requirements:

  • Previous experience in a customer support role
  • Strong verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Good exposure to IT field will be a plus
  • Ticketing experience related to Marketing / Application Development
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Must be aware of how to approach new potential customers

0 40 hours per week Information Technology
  • 2-3 Years
  • fulltime
  • Bachelors
  • 20-35 Years
  • We are looking for Customer Service Specialist

    Requirements:

    • Previous experience in a customer support role
    • Strong verbal communication skills along with active listening
    • Familiarity with CRM systems and practices
    • Good exposure to IT field will be a plus
    • Ticketing experience related to Marketing / Application Development
    • Customer focus and adaptability to different personality types
    • Ability to multi-task, set priorities and manage time effectively
    • Must be aware of how to approach new potential customers
Karachi Pakistan Expiry Date: 07 Feb 2020
Basic Information
  • Total Positions 2
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, fluent in english
JOB DESCRIPTION

GE Solucions Private Limited

We are looking for Customer Support Representative

Requirements:

  • English communication and computer proficiency is required.
  • Web savvy individual with in-depth knowledge of the Internet, search engines, and ecommerce site functionality
  • Strong writing skills and communication skills.
  • Proven customer support experience is mandatory.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Manages complex transnational or emotional customer situations promptly and professionally.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods.
  • Online Web store experience preferred with exposure to online store tools such as eBay and Amazon.
  • International customer support experience will be favored
  • Excellent communication and presentation skills.
  • Ability to multi-task, priorities, and manage time effectively.
  • Should be able to assure 100% customer satisfaction.

0 40 hours per week Information Technology
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Customer Support Representative

    Requirements:

    • English communication and computer proficiency is required.
    • Web savvy individual with in-depth knowledge of the Internet, search engines, and ecommerce site functionality
    • Strong writing skills and communication skills.
    • Proven customer support experience is mandatory.
    • Customer orientation and ability to adapt/respond to different types of characters.
    • Manages complex transnational or emotional customer situations promptly and professionally.
    • Identify and assess customers’ needs to achieve satisfaction.
    • Provide accurate, valid and complete information by using the right methods.
    • Online Web store experience preferred with exposure to online store tools such as eBay and Amazon.
    • International customer support experience will be favored
    • Excellent communication and presentation skills.
    • Ability to multi-task, priorities, and manage time effectively.
    • Should be able to assure 100% customer satisfaction.
Karachi Pakistan Expiry Date: 04 Feb 2020
Basic Information
  • Total Positions 2
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, fluent in english
JOB DESCRIPTION

TSL(Pvt.)Ltd

We are looking for Customer Support Representative

Requirements:

  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Resolve client’s problems by active listening and response.
  • Works with the organization’s regional offices to resolve problems facilitate solutions and enhance customer service offerings.
  • Conducts follow up phone calls to survey respondents who have concerns or questions.
  • Maintain excel sheet for all issues listed.
  • Maintain Daily Call Log.

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Bachelors
  • 20-30 Years
  • We are looking for Customer Support Representative

    Requirements:

    • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
    • Resolve client’s problems by active listening and response.
    • Works with the organization’s regional offices to resolve problems facilitate solutions and enhance customer service offerings.
    • Conducts follow up phone calls to survey respondents who have concerns or questions.
    • Maintain excel sheet for all issues listed.
    • Maintain Daily Call Log.
Karachi Pakistan Expiry Date: 28 Jan 2020
Basic Information
  • Total Positions 5
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    Customer Service, customer support, fluent in english
JOB DESCRIPTION

AUA Solutions

We are looking for Phone Verification Executive

Requirements:

  • Excellent fluency in spoken English, correct grammar and American accent
  • Strong Communication Skills and ability to conduct two-way dialog on phone
  • Must have the ability to pay attention to details, and have good analytical skills
  • Possess computer literacy, basic MS Excel and keyboarding skills.

0 40 hours per week Information Technology
  • 0-1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Phone Verification Executive

    Requirements:

    • Excellent fluency in spoken English, correct grammar and American accent
    • Strong Communication Skills and ability to conduct two-way dialog on phone
    • Must have the ability to pay attention to details, and have good analytical skills
    • Possess computer literacy, basic MS Excel and keyboarding skills.
Karachi Pakistan Expiry Date: 22 Jan 2020
Basic Information
  • Total Positions 3
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    Customer Service, customer support, fluent in english
JOB DESCRIPTION

Tecbz

We are looking for Email Customer Support Executive

Requirements:

  • Command over English language with American or British accent
  • Strong written communication skills
  • Outstanding selling skills with good track record
  • Strong computer usage and emails software(Thunder bird - Outlook).

0 40 hours per week Information Technology
  • 1-2 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Email Customer Support Executive

    Requirements:

    • Command over English language with American or British accent
    • Strong written communication skills
    • Outstanding selling skills with good track record
    • Strong computer usage and emails software(Thunder bird - Outlook).
Karachi Pakistan Expiry Date: 18 Jan 2020
Basic Information
  • Total Positions 2
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-35 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, fluent in english
JOB DESCRIPTION

Right Solution

We are looking for Customer Support Executives

Requirements:

  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Respond to customer queries in a timely and accurate way, via phone, email or chat.

0 40 hours per week Information Technology
  • 1-2 Years
  • fulltime
  • Bachelors
  • 20-35 Years
  • We are looking for Customer Support Executives

    Requirements:

    • Identify customer needs and help customers use specific features
    • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
    • Update our internal databases with information about technical issues and useful discussions with customers
    • Monitor customer complaints on social media and reach out to provide assistance
    • Share feature requests and effective workarounds with team members
    • Inform customers about new features and functionalities
    • Follow up with customers to ensure their technical issues are resolved
    • Gather customer feedback and share with our Product, Sales and Marketing teams
    • Respond to customer queries in a timely and accurate way, via phone, email or chat.
Karachi Pakistan Expiry Date: 18 Jan 2020
Basic Information
  • Total Positions 1
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Female
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    client relationship, customer support, fluent in english
JOB DESCRIPTION

AvedaSoft karachi

We are looking for Relationship Officer

Requirements:

  • Fluent in English speaking and should have command in writing.
  • Candidate should be Confident and presentable.
  • Confident and presentable.

0 40 hours per week Information Technology
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Relationship Officer

    Requirements:

    • Fluent in English speaking and should have command in writing.
    • Candidate should be Confident and presentable.
    • Confident and presentable.
Multiple Cities Pakistan Expiry Date: 20 Dec 2019
Basic Information
  • Total Positions 30
  • Experience: 0-1 Years
  • Job Type contract
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer support, fluent in english, technical support
JOB DESCRIPTION

Esquare Services

We are looking for Technical Support Representative

Requirements:

  • Those intermediate and graduates having previous call center experience will be eligible.
  • Those having Electronics/Telecom/Computer education will be eligible.
  • Those having CCNA any other networking experience or education will be eligible.

0 40 hours per week Manufacturing
  • 0-1 Years
  • contract
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Technical Support Representative

    Requirements:

    • Those intermediate and graduates having previous call center experience will be eligible.
    • Those having Electronics/Telecom/Computer education will be eligible.
    • Those having CCNA any other networking experience or education will be eligible.
Karachi Pakistan Expiry Date: 06 Dec 2019
Basic Information
  • Total Positions 1
  • Experience: 2-4 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-35 Years
REQUIRED SKILLS
    customer support, decision making, microsoft excel, microsoft word, saas
JOB DESCRIPTION

Botsify

We are looking for SaaS Account Manager

Role Details:

  • We are looking for a new team member who will be assigned to work onsite in Karachi, and support an exclusive high-level customers by answering questions about company products and services, doing online demos of the software to the international clients, troubleshooting problems with the engineering team, providing reports, setting up and leading the conference calls, and attending Botsify and other required meetings. In this role, you will need to communicate effectively with team members within the Customer Support department as well as with other departments.

Your Day-to-Day:

  • Act as the primary point of contact for all customer service related issues for a single, high-level account.
  • Responsible of full-cycle customer support and account management for strategic, complex, high visibility, or tactically important accounts
  • Give online demo of the software to the potential and existing customers, doing online sessions to troubleshoot the issues with the customer.
  • Provide in-depth analysis on issues that arise; advise management on customized solutions
  • Track and report key metrics as defined by the customer contract
  • Schedule and run regular calls and onsite meetings with this key account to report progress on established goals, gather additional requirements and strengthen the partnership.
  • Work closely with internal teams (Sales, Product Management, Development, Production) to
  • facilitate customer contract renewals, identify up sell opportunities and monitor overall customer health including meeting the contractual SLAs.
  • Prepare documentations and presentations to pitch new clients and provide the packages to the existing clients.
  • Conduct web based training sessions for new contacts.

Requirements:

  • 2+ or more years experience, in the Channel, supporting Major Key Accounts (Assigned to large, complex, high visibility, strategic, or tactically important accounts)
  • Excellent written, verbal communication, and presentation skills (ability to speak with persons of various social, cultural, economic, and educational backgrounds)
  • Proven experience with problem-solving, decision-making, and multitasking to respond to common inquiries or complaints from customers in a professional and timely manner.
  • Ability to develop and maintain excellent working relationship with customers and internal company departments to smoothly and effectively address customer needs.
  • Strong knowledge of Microsoft Word, Excel, and PowerPoint
  • Demonstrated ability to learn various applications quickly and with limited training

You might also have:

  • HubSpot CRM.
  • CS or Business background.

0 40 hours per week Manufacturing
  • 2-4 Years
  • fulltime
  • Bachelors
  • 22-35 Years
  • We are looking for SaaS Account Manager

    Role Details:

    • We are looking for a new team member who will be assigned to work onsite in Karachi, and support an exclusive high-level customers by answering questions about company products and services, doing online demos of the software to the international clients, troubleshooting problems with the engineering team, providing reports, setting up and leading the conference calls, and attending Botsify and other required meetings. In this role, you will need to communicate effectively with team members within the Customer Support department as well as with other departments.

    Your Day-to-Day:

    • Act as the primary point of contact for all customer service related issues for a single, high-level account.
    • Responsible of full-cycle customer support and account management for strategic, complex, high visibility, or tactically important accounts
    • Give online demo of the software to the potential and existing customers, doing online sessions to troubleshoot the issues with the customer.
    • Provide in-depth analysis on issues that arise; advise management on customized solutions
    • Track and report key metrics as defined by the customer contract
    • Schedule and run regular calls and onsite meetings with this key account to report progress on established goals, gather additional requirements and strengthen the partnership.
    • Work closely with internal teams (Sales, Product Management, Development, Production) to
    • facilitate customer contract renewals, identify up sell opportunities and monitor overall customer health including meeting the contractual SLAs.
    • Prepare documentations and presentations to pitch new clients and provide the packages to the existing clients.
    • Conduct web based training sessions for new contacts.

    Requirements:

    • 2+ or more years experience, in the Channel, supporting Major Key Accounts (Assigned to large, complex, high visibility, strategic, or tactically important accounts)
    • Excellent written, verbal communication, and presentation skills (ability to speak with persons of various social, cultural, economic, and educational backgrounds)
    • Proven experience with problem-solving, decision-making, and multitasking to respond to common inquiries or complaints from customers in a professional and timely manner.
    • Ability to develop and maintain excellent working relationship with customers and internal company departments to smoothly and effectively address customer needs.
    • Strong knowledge of Microsoft Word, Excel, and PowerPoint
    • Demonstrated ability to learn various applications quickly and with limited training

    You might also have:

    • HubSpot CRM.
    • CS or Business background.
Karachi Pakistan Expiry Date: 04 Dec 2019
Basic Information
  • Total Positions 1
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, customer relationship, customer support
JOB DESCRIPTION

TravelPort

TravelPort is looking for Customer Support Executive.

Requirements:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

0 40 hours per week Travel And Tourism
  • 0-1 Years
  • fulltime
  • Bachelors
  • 20-30 Years
  • TravelPort is looking for Customer Support Executive.

    Requirements:

    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively