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Customer Care Jobs in karachi Pakistan

Search results - 8 Vacancies found

  • Keyword: Customer-support
  • City: Karachi
Multiple Cities Pakistan Expiry Date: 20 Dec 2019
Basic Information
  • Total Positions 30
  • Experience: 0-1 Years
  • Job Type contract
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer support, fluent in english, technical support
JOB DESCRIPTION

Esquare Services

We are looking for Technical Support Representative

Requirements:

  • Those intermediate and graduates having previous call center experience will be eligible.
  • Those having Electronics/Telecom/Computer education will be eligible.
  • Those having CCNA any other networking experience or education will be eligible.

0 40 hours per week Manufacturing
  • 0-1 Years
  • contract
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Technical Support Representative

    Requirements:

    • Those intermediate and graduates having previous call center experience will be eligible.
    • Those having Electronics/Telecom/Computer education will be eligible.
    • Those having CCNA any other networking experience or education will be eligible.
Karachi Pakistan Expiry Date: 06 Dec 2019
Basic Information
  • Total Positions 1
  • Experience: 2-4 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-35 Years
REQUIRED SKILLS
    customer support, decision making, microsoft excel, microsoft word, saas
JOB DESCRIPTION

Botsify

We are looking for SaaS Account Manager

Role Details:

  • We are looking for a new team member who will be assigned to work onsite in Karachi, and support an exclusive high-level customers by answering questions about company products and services, doing online demos of the software to the international clients, troubleshooting problems with the engineering team, providing reports, setting up and leading the conference calls, and attending Botsify and other required meetings. In this role, you will need to communicate effectively with team members within the Customer Support department as well as with other departments.

Your Day-to-Day:

  • Act as the primary point of contact for all customer service related issues for a single, high-level account.
  • Responsible of full-cycle customer support and account management for strategic, complex, high visibility, or tactically important accounts
  • Give online demo of the software to the potential and existing customers, doing online sessions to troubleshoot the issues with the customer.
  • Provide in-depth analysis on issues that arise; advise management on customized solutions
  • Track and report key metrics as defined by the customer contract
  • Schedule and run regular calls and onsite meetings with this key account to report progress on established goals, gather additional requirements and strengthen the partnership.
  • Work closely with internal teams (Sales, Product Management, Development, Production) to
  • facilitate customer contract renewals, identify up sell opportunities and monitor overall customer health including meeting the contractual SLAs.
  • Prepare documentations and presentations to pitch new clients and provide the packages to the existing clients.
  • Conduct web based training sessions for new contacts.

Requirements:

  • 2+ or more years experience, in the Channel, supporting Major Key Accounts (Assigned to large, complex, high visibility, strategic, or tactically important accounts)
  • Excellent written, verbal communication, and presentation skills (ability to speak with persons of various social, cultural, economic, and educational backgrounds)
  • Proven experience with problem-solving, decision-making, and multitasking to respond to common inquiries or complaints from customers in a professional and timely manner.
  • Ability to develop and maintain excellent working relationship with customers and internal company departments to smoothly and effectively address customer needs.
  • Strong knowledge of Microsoft Word, Excel, and PowerPoint
  • Demonstrated ability to learn various applications quickly and with limited training

You might also have:

  • HubSpot CRM.
  • CS or Business background.

0 40 hours per week Manufacturing
  • 2-4 Years
  • fulltime
  • Bachelors
  • 22-35 Years
  • We are looking for SaaS Account Manager

    Role Details:

    • We are looking for a new team member who will be assigned to work onsite in Karachi, and support an exclusive high-level customers by answering questions about company products and services, doing online demos of the software to the international clients, troubleshooting problems with the engineering team, providing reports, setting up and leading the conference calls, and attending Botsify and other required meetings. In this role, you will need to communicate effectively with team members within the Customer Support department as well as with other departments.

    Your Day-to-Day:

    • Act as the primary point of contact for all customer service related issues for a single, high-level account.
    • Responsible of full-cycle customer support and account management for strategic, complex, high visibility, or tactically important accounts
    • Give online demo of the software to the potential and existing customers, doing online sessions to troubleshoot the issues with the customer.
    • Provide in-depth analysis on issues that arise; advise management on customized solutions
    • Track and report key metrics as defined by the customer contract
    • Schedule and run regular calls and onsite meetings with this key account to report progress on established goals, gather additional requirements and strengthen the partnership.
    • Work closely with internal teams (Sales, Product Management, Development, Production) to
    • facilitate customer contract renewals, identify up sell opportunities and monitor overall customer health including meeting the contractual SLAs.
    • Prepare documentations and presentations to pitch new clients and provide the packages to the existing clients.
    • Conduct web based training sessions for new contacts.

    Requirements:

    • 2+ or more years experience, in the Channel, supporting Major Key Accounts (Assigned to large, complex, high visibility, strategic, or tactically important accounts)
    • Excellent written, verbal communication, and presentation skills (ability to speak with persons of various social, cultural, economic, and educational backgrounds)
    • Proven experience with problem-solving, decision-making, and multitasking to respond to common inquiries or complaints from customers in a professional and timely manner.
    • Ability to develop and maintain excellent working relationship with customers and internal company departments to smoothly and effectively address customer needs.
    • Strong knowledge of Microsoft Word, Excel, and PowerPoint
    • Demonstrated ability to learn various applications quickly and with limited training

    You might also have:

    • HubSpot CRM.
    • CS or Business background.
Karachi Pakistan Expiry Date: 16 Nov 2019
Basic Information
  • Total Positions 1
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 21-30 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support
JOB DESCRIPTION

Enomsoft

We are looking for Customer Support Representative

Requirements:

  • Also responsible for department performance report update to management Answering front line calls from customers.
  • Answer inbound calls.
  • Make outbound calls to potential clients in order.
  • Must have excellent interpersonal communication skills.
  • Must have good oral and written English skills.

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Bachelors
  • 21-30 Years
  • We are looking for Customer Support Representative

    Requirements:

    • Also responsible for department performance report update to management Answering front line calls from customers.
    • Answer inbound calls.
    • Make outbound calls to potential clients in order.
    • Must have excellent interpersonal communication skills.
    • Must have good oral and written English skills.
Karachi Pakistan Expiry Date: 15 Nov 2019
Basic Information
  • Total Positions 2
  • Experience: Not Specified
  • Job Type internship
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 19-28 Years
REQUIRED SKILLS
    Customer Service, customer support, fluent in english
JOB DESCRIPTION

Cooperative Computing

We are looking for Customer Support Intern

Requirements:

  • Previous Customer Service Experience would be a plus
  • High accuracy performance for current Data Entry testing
  • The professional manner of handling assignments & telephone calls
  • Extremely detailed oriented
  • Good working knowledge & constant use of computers
  • Excellent oral and written communication skills
  • Positive team player attitude and pleasant demeanor.

0 40 hours per week Information Technology
  • Not Specified
  • internship
  • Intermediate A-level
  • 19-28 Years
  • We are looking for Customer Support Intern

    Requirements:

    • Previous Customer Service Experience would be a plus
    • High accuracy performance for current Data Entry testing
    • The professional manner of handling assignments & telephone calls
    • Extremely detailed oriented
    • Good working knowledge & constant use of computers
    • Excellent oral and written communication skills
    • Positive team player attitude and pleasant demeanor.
Karachi Pakistan Expiry Date: 02 Nov 2019
Basic Information
  • Total Positions 2
  • Experience: 2-3 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 21-33 Years
REQUIRED SKILLS
    Customer Service, customer support, fluent in english
JOB DESCRIPTION

WAMZ Tech

We are looking for Senior International Support Specialist

Requirements:

  • Experience in relevant field, preferred industry, Marketing, Customer Services, etc.
  • Conducting market research to identify selling possibilities and evaluate customer needs.
  • Actively seeking out new sales opportunities through networking, cold calling and communicating with existing clients.
  • Negotiate/close deals and handle complaints or objections.
  • Catering inbound leads (calls and emails) to make sales.
  • Strong communication and IT fluency.
  • Excellent Oral & Written Communication skills in English.
  • Neutral or American Accent.
  • Good Sales Acumen and Aptitude.
  • Prioritizing, time management and organizational skills.

0 40 hours per week Information Technology
  • 2-3 Years
  • fulltime
  • Intermediate A-level
  • 21-33 Years
  • We are looking for Senior International Support Specialist

    Requirements:

    • Experience in relevant field, preferred industry, Marketing, Customer Services, etc.
    • Conducting market research to identify selling possibilities and evaluate customer needs.
    • Actively seeking out new sales opportunities through networking, cold calling and communicating with existing clients.
    • Negotiate/close deals and handle complaints or objections.
    • Catering inbound leads (calls and emails) to make sales.
    • Strong communication and IT fluency.
    • Excellent Oral & Written Communication skills in English.
    • Neutral or American Accent.
    • Good Sales Acumen and Aptitude.
    • Prioritizing, time management and organizational skills.
Karachi Pakistan Expiry Date: 01 Nov 2019
Basic Information
  • Total Positions 3
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, fluent in english
JOB DESCRIPTION

Creatif Soft

We are looking for Customer Support Representative

Requirements:

  • Deal with our international and local customers on call, emails and live chat.
  • Acknowledging and resolving customer complaints.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Bachelors
  • 20-30 Years
  • We are looking for Customer Support Representative

    Requirements:

    • Deal with our international and local customers on call, emails and live chat.
    • Acknowledging and resolving customer complaints.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Providing feedback on the efficiency of the customer service process.
    • Ensure customer satisfaction and provide professional customer support.
Karachi Pakistan Expiry Date: 23 Oct 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, fluent in english
JOB DESCRIPTION

GE Solucions Private Limited

We are looking for Customer Support Specialist

Requirements:

  • Web savvy individual with in-depth knowledge of the Internet, search engines, and ecommerce.
  • Site functionality.
  • Strong writing skills and communication skills.
  • Proven customer support experience is mandatory.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Manages complex transnational or emotional customer situations promptly and professionally.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods.
  • Excellent communication and presentation skills.
  • Ability to multi-task, priorities, and manage time effectively.
  • Should be able to assure 100% customer satisfaction.
  • Communicate timely correspondence back to customers, track and resolving any issues.
  • Answer calls professionally and provide information about products and services.

0 40 hours per week Information Technology
  • 1-2 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Customer Support Specialist

    Requirements:

    • Web savvy individual with in-depth knowledge of the Internet, search engines, and ecommerce.
    • Site functionality.
    • Strong writing skills and communication skills.
    • Proven customer support experience is mandatory.
    • Customer orientation and ability to adapt/respond to different types of characters.
    • Manages complex transnational or emotional customer situations promptly and professionally.
    • Identify and assess customers’ needs to achieve satisfaction.
    • Provide accurate, valid and complete information by using the right methods.
    • Excellent communication and presentation skills.
    • Ability to multi-task, priorities, and manage time effectively.
    • Should be able to assure 100% customer satisfaction.
    • Communicate timely correspondence back to customers, track and resolving any issues.
    • Answer calls professionally and provide information about products and services.
Karachi Pakistan Expiry Date: 04 Dec 2019
Basic Information
  • Total Positions 1
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, customer relationship, customer support
JOB DESCRIPTION

TravelPort

TravelPort is looking for Customer Support Executive.

Requirements:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

0 40 hours per week Travel And Tourism
  • 0-1 Years
  • fulltime
  • Bachelors
  • 20-30 Years
  • TravelPort is looking for Customer Support Executive.

    Requirements:

    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively