Customer Care Jobs in karachi Pakistan

Search results - 35 Vacancies found for "customer-support"

Customer Care Services can be defined as the services offered to the customers before, during and after purchasing or using goods, services or products. Good customer care services in accordance with clients' expectations, leave a positive image of yours on client/customers' mind. That results "Satisfied Customers". On the other hand bad customer services can produce, negative image, complaints, and bad reviews. From past a few years, customer care/Customer support department in Pakistan has been flourished immensely. Organizations have flourished a separate department in order to facilitate their client and customer for support. This department normally works 24 hours 7 days a week depending upon the nature of business. Customer care jobs in karachi Pakistan are one of the easiest ways to earn money if you do not have any higher education certificate but positive personality and good communication skills.

Karachi, Pakistan

20 june 2017

20 september 2017

Customer Service Executive

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - 30 Years

Job Description

R&I Electrical Appliances Pvt ltd is looking for Customer Service Executive.

Requirements:

  • Identifying new opportunities 
  • Liaising with customers 
  • Processing customer orders 
  • Supporting sales and development departments 
  • Dealing with adjustments 
  • Escalating any complaints 
  • Updating database

Required Skills

customer care, customer support

Karachi, Pakistan

16 june 2017

16 september 2017

Customer Support Representative

2

1-2 Years

Fulltime

Not Specified

Bachelors

Not Specified

Any

20 - 30 Years

Job Description

24Hours Pk is looking for Customer Support Representative

Job Responsibilities:

  • Call customers for order verification
  • Register complaints in a proper manner
  • Liaison with other departments for timely delivery of products
  • Follow communication procedures, guidelines and policies
  • Provide accurate, valid and complete information by using the right methods/tools

Requirements: 

  • Proven customer support experience
  • Must have the ability to provide right solutions to the customer's request
  • Proficiency in Problem resolution techniques
  • Excellent communication, negotiation, and convincing skills
  • Must have strong voice and accent
  • Ability to multi-task, prioritize, and manage time effectively
  • Track record of over-achieving quota

Required Skills

customer care, customer support

Karachi, Pakistan

15 june 2017

15 september 2017

Customer Service Representative

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.14000/Month

Any

20 - 30 Years

Job Description

CATCOS Pvt Ltd is looking for Customer Service Representative.

Requirements:

  • Good Urdu and English Communication Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

12 june 2017

12 september 2017

Customer Support Executive

1

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Male

21 - 30 Years

Job Description

Gaditek Associates is looking for Customer Support Executive

Job Responsibilities:

  • Manage large amounts of calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Able to handle live chat support
  • Should have basic knowledge of all famous multiplayer online games
  • Should be aware of general issues and problems faced during online gaming
  • Follow communication procedures, guidelines and policies

Requirements :

  • Proven customer support experience
  • Track record of over-achieving quota
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficiency in English

Required Skills

customer care, customer support

Karachi, Pakistan

12 june 2017

12 september 2017

Call Center Agents

6

0 Years

Fulltime

Not Specified

Bachelors

PKR. 18000 - 22000/Month

Any

21 - 30 Years

Job Description

R&I Electrical Appliances Pvt ltd is looking for Call Center Agents

Job Responsibilities:

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Facilitate the customers by responding to their queries

Requirements :

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • Excellent communication skills
  • Proficiency in English
  • Excellent MS Office knowledge

Required Skills

customer care, customer support

Karachi, Pakistan

09 june 2017

09 september 2017

Customer Support Representative

1

1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 18000 - 20000/Month

Any

21 - 30 Years

Job Description

Home Shopping Network is looking for Customer Support Representative

Job Responsibilities:

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Take the extra mile to engage customers
  • Follow communication procedures, guidelines and policies

Requirements :

  • Proven customer support experience
  • Track record of over-achieving quota
  • Must have an excellent knowledge related to Computers
  • Strong phone contact handling skills and active listening
  • Fluency in English and Urdu
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

02 june 2017

02 september 2017

Technical Support Technician

1

1-2 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR. 15000 - 20000/Month

Male

20 - 30 Years

Job Description

ACE Internet is looking for Technical Support Technician.

Requirements:

  • Candidate must have knowledge and experience of out door networking and electrical work involve in cable net setup.
  • Candidate can rectify network and user's end issues individually.
  • Candidate must have knowledge of windows OS and Android OS and can rectify user's end internet issues.
  • Candidate must be Matriculate and know bike riding.

Required Skills

customer support

Karachi, Pakistan

02 june 2017

02 september 2017

Sales Strategist

3

1-2 Years

Fulltime

Not Specified

Bachelors

PKR. 60000 - 100000/Month

Any

25 - 35 Years

Job Description

Logicose is looking for Sales Strategist for its International Call Center.

Requirements:

  • Being a hard worker, motivated, proactive and enthusiastic 
  • Team work in sales oriented environments 
  • Information technology 
  • Time management 
  • Planning 
  • Being courteous, professional and persistent 
  • Multitasking 
  • Stress management 
  • Prioritising 
  • Being flexible

Required Skills

customer care, customer support

Karachi, Pakistan

02 june 2017

02 september 2017

BPO – International

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 15000 - 17000/Month

Any

18 - 30 Years

Job Description

Calltronics is looking for BPO-International

Job Description:

  • Communicate timely correspondence back to customers, track and resolving any issues regarding product.
  • This role will also be tasked with assisting in the creation of new business lines, products and services.
  • Timings:
  • (09:30 – 6:30)
  • 6 working days (Friday off)

Skills & Abilities:

  • Individual having the Ability to read, writes, and speaks English fluently with good  Neutral accent “ONLY”.
  • Ability to work in a blended operations and customer development role
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Excellent communication skills
  • Manages complex transaction or emotional customer situations promptly and professionally.
  • Contributes to building a positive team spirit and puts success of team above their own interests.
  • Transport: Applicant should use their own vehicle

Required Skills

customer care, customer support

Karachi, Pakistan

30 may 2017

30 august 2017

Customer Service Representative

10

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

Confidential

Any

18 - 28 Years

Job Description

1AZ0 marketing is looking for Customer Service Representative.

Responsibilities:

  • Fluency in English
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Islamabad, Karachi, Lahore, Pakistan

24 may 2017

24 august 2017

Customer Support Engineer

2

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Customer Support Engineer.

  • Maintaining software applications, operating systems and regular maintenance.
  • Managing assigned projects and program components to deliver services in accordance with established objectives.
  • System Administration of Oracle,IBM & Huawei Systems (entry level or mid range)
  • Linux and Solaris operating system certified 
  • Installing and configuring hardware and different software products as per project requirement
  • To provide/deliver training's to corporate clients
  • Must be ready and willing to commit to continuous education, certification and self-improvement

Requirements:

  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal

Required Skills

client services & customer support, customer care, customer support, linux administration

Karachi, Pakistan

17 may 2017

17 august 2017

After Sales Support Officer

1

1-2 Years

Fulltime

Not Specified

Bachelors

PKR.18000/Month

Any

23 - Years

Job Description

ArcPoint Technologies is looking for After Sales Support Officer

Job Responsibilities :

  • After sales support coordinator establish and retain contact with clients so that they can easily obtain customer feedback concerning the quality of their company’s products
  • In performing their duties, after sales support coordinator must establish good work relationship with clients
  • Verify product’s serial number along with proof of sale before collection of any warranty item
  • Generate ticket against customer’s complaint in the system
  • Maintain contact with clients to obtain customer feedback regarding product/service quality
  • Attend complaints from customers on call & email
  • Provide reports to management on all after sales activities

Requirements :

  • Proficiency in English
  • Excellent verbal and written communication skills
  • Good computer skills (MS Office)
  • Well-organized and responsible with an aptitude in problem-solving

Required Skills

customer support, sales management

Karachi, Pakistan

16 may 2017

16 august 2017

Call Center Agent

1

2-3 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

21 - Years

Job Description

TCC Wireless is looking for Call Center Agent

Job Responsibilities :

  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Must be Expert in Selling and Training over the phone (international)

Requirements :

  • Proficiency in English
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

16 may 2017

16 august 2017

Sales Officer

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Female

20 - Years

Job Description

AGILE HR Consulting  is looking for Sales-Girl.

Requirements:

  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner

Required Skills

customer support, sales

Karachi, Pakistan

16 may 2017

16 august 2017

Customer Service Representative

10

0 Years

Fulltime

Not Specified

Bachelors

PKR.15000/Month

Any

22 - Years

Job Description

Out Source R Us Pvt Ltd is looking for Customer Service Representative

Job Responsibilities :

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Manage large amounts of incoming calls
  • Follow communication procedures, guidelines and policies
  • Promotes sales from existing and prospective customers.Collects and records all details about customers.Resolves issues of customers
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements :

  • Excellent Urdu and English Communications
  • Must be target oriented and highly motivated
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong phone contact handling skills and active listening

Required Skills

client services & customer support, customer care

Karachi, Pakistan

05 may 2017

05 august 2017

Customer Service Officer

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.27000/Month

Any

20 - Years

Job Description

Sybrid (Pvt) Ltd - A Lakson Group Company is looking for Customer Service Officer

Job Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Update disposition application after every call
  • Transfer calls to correct departments when required using appropriate transfer procedure
  • Provide accurate, valid and complete information by using the right methods/tools
  • Run follow-up report and schedule appointments accordingly
  • Follow communication procedures, guidelines and policies
  • Update CMD with relevant and correct information.
  • Ensure procedures are strictly adhered to and any issues are highlighted to the supervisor/team leader

Requirements :

  • Proficient in English (oral and written)
  • Excellent communication and presentation skills
  • Experience with MS Office and data programs
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

03 may 2017

03 august 2017

Sales And Client Relationship Officer

1

0-4 Years

Fulltime

Not Specified

Bachelors

Confidential

Male

22 - Years

Job Description

UBL Fund Managers is looking for graduates with passion for relationship building and client dealing. Need to analyse the need of the client and risk appetite and offer the best fit product to make investments.
Responsibilities include but not limited to:

  • Building and maintaining relationships with clients and key personnel within customer companies
  • Letting customers know about other products the company offers
  • Attending meetings with clients to build relationships with existing accounts
  • Achieving client relationship targets and KPI’s as set by the Head of Sales
  • Passing leads to the sales team and following up on progress

Requirements:

  • Strong interpersonal skills and an ability to build rapport with customers.
  • Previous sales experience and an organised approach to work.
  • Hardworking with a strong work ethic.
  • Previous experience working as a client relationship manager or a track record of managing client relationships.
  • Should have bike/car as conveyance 80% outdoor (for client presentations, meetings and closures).

Required Skills

customer care, customer support, sales

Karachi, Pakistan

03 may 2017

03 august 2017

Customer Service Representative

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - Years

Job Description

Cenit, inc is looking for Customer Service Representative

Job Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Meet personal/customer service team sales targets and call handling quotas
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements :

  • Proficiency in English
  • Excellent knowledge of MS Office
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Strong communication and people skills
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

02 may 2017

02 august 2017

Telesales Representative

25

0-1 Years

Parttime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

18 - Years

Job Description

90 Degree is looking for Telesales Representative.

Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements:

  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Ability to learn about products and services and describe/explain them to prospects
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Required Skills

customer care, customer support

Karachi, Pakistan

20 april 2017

20 july 2017

Customer Support Officer

40

0-1 Years

Parttime

Not Specified

Intermediate/A-Level

PKR.12000/Month

Any

21 - Years

Job Description

Entice Sol is looking for Customer Support Officer.

Job Responsibilities :

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintains customer records by updating account information.
  • Timing :  6 to 11pm

Requirements :

  • Customer Service, Problem Solving,
  • Proficient in English (oral and written)
  • Basic IT skills (databases, MS Office etc)
  • Excellent communication skills

Required Skills

communication., customer support

Karachi, Pakistan

19 april 2017

19 july 2017

Customer Sales Representative

5

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - Years

Job Description

Nexus Corporation Ltd is looking for Customer Sales Representative.

Responsibilities:

  • Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Requirements:

  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer support, sales

Karachi, Pakistan

13 april 2017

13 july 2017

Customer Support Representative ( Part Time )

35

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.5000/Month

Any

20 - Years

Job Description

Flexsource International is looking for Customer Support Representative ( Part Time ).

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Ask questions to understand customer requirements and close sales
  • Take and process orders in an accurate manner
  • Keep records of calls and sales and note useful information
  • Timings: 6:00PM to 10:00PM

Requirements:

  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Ability to learn about products and services and describe/explain them to prospects
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Required Skills

customer care, customer support

Karachi, Pakistan

11 april 2017

10 july 2017

Call Center Representative

20

0-1 Years

Fulltime

Not Specified

Bachelors

Not Specified

Any

23 - Years

Job Description

Outsource Network Solutions required Call Center Representative.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Follow communication “scripts” when handling different topics
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way

Requirements:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Ability to multi-task, set priorities and manage time effectively
  • Customer focus and adaptability to different personality types

Required Skills

customer care, customer support

Karachi, Pakistan

10 april 2017

10 july 2017

Inside Sales Representative

4

1-2 Years

Fulltime

Not Specified

Bachelors

PKR.40000/Month

Any

20 - Years

Job Description

Logicose is looking for Inside Sales Representative.
The responsibilities will include but not limited to.

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Understand customer needs and requirements
  • Research accounts, identify key players and generate interest
  • Close sales and achieve quarterly quotas
  • Team with channel partners to build pipeline and close deals
  • Maintain and expand your database of prospects within your assigned territory
  • Perform effective online demos to prospects

Requirements:

  • Strong phone presence and experience dialling dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Experience working with Salesforce.com or similar CRM
  • Ability to multi-task, prioritise, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

06 april 2017

06 july 2017

Call Center Representative

10

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.8000/Month

Any

20 - Years

Job Description

Ninety Degree Communication is looking for Call Center Representative who will be responsible for.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Follow communication “scripts” when handling different topics
  • Build sustainable relationships and engage customers by taking the extra mile
  • Seize opportunities to upsell products when they arise
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Excellent English
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Familiarity with CRM systems and practices

Required Skills

customer care, customer support

Karachi, Pakistan

06 april 2017

06 july 2017

Call Center Representative

5

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - Years

Job Description

M & T International is looking for Call Center Representative who will be responsible for.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Follow communication “scripts” when handling different topics
  • Build sustainable relationships and engage customers by taking the extra mile
  • Seize opportunities to upsell products when they arise
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Excellent English
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Familiarity with CRM systems and practices

Required Skills

customer care, customer support, telemarketing

Karachi, Lahore, Islamabad, Pakistan

04 april 2017

04 july 2017

Customer Support Specialist

20

0- Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 20000 - 45000/Month

Any

18 - 45 Years

Job Description

  • Timely preparation of rates and quotes for customers and overseas agents.
  • Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely correspondence back to customers, track and resolving any issues regarding product.
  • Timings: 9 hours shift

Requirements (Education):

  • O-Level / A-Level / Intermediate / Bachelors
  • Ability to work in a blended operations and customer development role Self-motivated, assertive, and respond to brand metrics. Manages complex transnational or emotional customer situations promptly and professionally.
  • Ability to multi-task in a fast paced environment with rapidly changing priorities Contributes to building a positive team spirit and puts success of team above their own interests.
  • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

Perks:

  • Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus.

Required Skills

excellent communication skills

Karachi, Lahore, Islamabad, Pakistan

04 april 2017

04 july 2017

Customer Support Executive

15

0-3 Years

Fulltime

Not Specified

Bachelors

PKR. 14000 - 18000/Month

Any

18 - 30 Years

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Skills & Abilities:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

Perks: 

  • Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

Required Skills

communication skills

Karachi, Pakistan

03 april 2017

03 july 2017

Computer Operator & Receptionist

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

24 - Years

Job Description

Zainab Panjwani Memorial Hospital is looking for Computer Operator/Receptionist.
The responsibilities will include but not limited to.

  • Serve visitors by greeting, welcoming, directing and announcing them appropriately
  • Receive and sort daily mail/deliveries/couriers
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
  • Update appointment calendars and schedule meetings/appointments
  • LAB, X-Ray and Ultrasound Report typing
  • Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

Requirements:

  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multitask, prioritize and work under pressure
  • Proficient with Microsoft Office Suite

Required Skills

computer and it skills, customer care, customer support

Karachi, Pakistan

29 march 2017

29 june 2017

Customer Sales Representative

2

0-1 Years

Fulltime

Not Specified

M.CS / MBA Marketing

PKR. 20000 - 25000/Month

Any

25 - 35 Years

Job Description

Trillium is looking for Customer Sales Representative whose resposnibilities will be.

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Arrange a schedule of visits to major potential buyers by contacting people and making appointments for Sr. KAM
  • Establish, develop and maintain positive business and customer relationships
  • Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
  • Build sustainable relationships of trust through open and interactive communication
  • Keep records of customer interactions, process customer accounts and file documents
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Analyze the territory/market’s potential, track sales and status reports
  • Continuously improve through feedback

Requirements:

  • Excellent selling, communication and negotiation skills
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Prioritising, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer care, customer support

Karachi, Pakistan

29 march 2017

29 june 2017

Call Center Executive

10

0-1 Years

Fulltime

Not Specified

Bachelors

PKR.18000/Month

Any

0 - Years

Job Description

Catcos is looking for Call Center Executive whose responsibilities will be.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile

Requirements:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Urdu and any other language will be an advantage
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

27 march 2017

27 june 2017

Call Center Representatives

3

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

20 - Years

Job Description

X-PERTZ Solution looking for Call Center Representative whose responsibilities will be.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Seize opportunities to upsell products when they arise
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile

Requirements:

  • Concrete command over English
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

27 march 2017

27 june 2017

Client Services Representative

25

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR.15000/Month

Any

18 - Years

Job Description

90 Degree Looking For a Client Services Representative

  • Identifying and assessing customers’ needs to achieve satisfaction
  • Managing large amounts of incoming calls
  • Timing: 6 pm to 10 Pm (04 Hrs)

Requirements:

  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

client services & customer support

Karachi, Pakistan

27 march 2017

27 june 2017

Call Center Representative

35

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR.15000/Month

Any

17 - Years

Job Description

90 Degree Looking For a Call Center Representative

  • A chance to earn handsome amount in Night shift (10 P.M-6 A.M) with the salary package 15000/= basic plus commission and daily/weekly incentives.

Requirements:

  • hard worker,punctual,Motivated
  • Excellent communication skills
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

call center, customer support

Karachi, Pakistan

27 march 2017

27 june 2017

Sales Force Certified Administrator

6

3-4 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - Years

Job Description

Elite Office Staff (SMC-Pvt.) Ltd Looking For a Sales Force Certified Administrator- CSR

  • Experienced in managing multiple projects, teams and deliverables in parallel, managing through the project lifecycle of initiation to planning, execution, controlling and project closure.
  • Implementing public access settings for sites, restricted login hours, and restricted login IP ranges on profiles and resetting the user passwords.
  • Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.

Requirements:

  • Calendar management
  • Excellent communication skills
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

customer support, meetings with clients, sales

Customer Care Jobs in karachi Pakistan

Although there is the list of skills you should have for customer care jobs, but most essentials are Patience, Attentiveness, Clear Communication Skills, Knowledge about the Product (Goods, Services), Time Management, Ability to Satisfy Customer, Negotiation Skills, Willing to learn and Work Under-Pressure. Good Customer care Services includes building a good relationship with the customer, with this positive, friendly and helpful impression on the customer will result in the higher promotion of your business by the words of your “Happy Customers” (Satisfied ones). They will keep purchasing goods and will recommend as well to their friends and acquaintances.

Vital Customer Care Jobs in karachi Pakistan

RightJobs.Pk is Pakistan fastest growing online job platform that enlists a huge list customer care jobs in karachi Pakistan from both public and private sectors.  They keep on updating their jobs post on a daily basis. RightJobs.Pk provides equal opportunities for the employer and job seekers, you can post vacancies and apply for acquiring jobs simultaneously without paying a single penny.  Let’s have a look of customer care jobs in karachi Pakistan one by one.

Call Center Customer Care Jobs in karachi Pakistan

Call Center Customer Care Jobs in karachi Pakistan is one of the most common customer care jobs. You can work in a virtual call center from your home or you can work inside a call center. Irrespective of your work locations, call center agents are responsible for answering phone calls and email inquiries from customers. Call center customer care jobs normally include various job responsibilities depending upon the jobs' nature. However, it’s normally Includes Responding Customer Calls, Handling Customer's Issues, Facilitating Email Inquiries and Making Appointments etc. these jobs are usually given to the people depending upon their expertise, because of the fact that it is important to locate the problem before offering its solution. Call center customer care jobs in karachi Pakistan usually includes Asset managers, Client Service Representatives, RSR (Response Services Representatives), TSR (Technical Support Representatives), Contact Center Representatives and AM (Account Managers).

Accountant Customer Care Jobs in karachi Pakistan

The employee to Accountant customer care jobs are normally responsible for offering solutions to problems related to the accountancy (Accounts' Department). There are various problems regarding cash or invoice payments aspects that need guidance to be handled like Miscalculations in cash flow, balance sheet problems and etc. Depending upon the culture of the various organizations provide various customer care support jobs for the assistance of their valuable customers and clients. Accountant customer care agents usually guide customer about function related to account department, invoices, Bills, Orders procedures and other issues.  Accountant customer care supporter jobs normally publicized in Pakistan as, Customer Relationship Specialist, Account Specialist, Account Service or Management Specialist, Sales Specialist, Account Management Coordinator, (Name of function) Services Associate, Customer Interaction Management Specialist, Corporate Coordinator, and Sale Coordinator.

Telecommunication Customer Support Jobs in karachi Pakistan

Customer Care Support Jobs in telecommunication sector normally guide and help customers over the phone. It is being noticed that most of the telecom organizations and other telecommunication network companies   offer customer support and different assistance guidelines about services to their clients over phones. It's not about-about the assistance of organizations procedures and products, in fact, they have to provide basic support to the clients. Basic Telecommunication customer support jobs include the solid communication skills over the phone and ability to juggle in various jobs tasks rapidly. Customer care jobs in karachi Pakistan under the umbrella of telecommunication are being advertised as Customer Care Executive, Customer Service Professional, Customer Account Manager, Customer Service Executive, Tele-business Professional, Tele-care Executive, Tele-business Executive, Customer Account Director, Customer Liaison Officer, Customer Care Coordinator, Customer Consultant, Tele-care Professional and much more.

Technical Customer Support Jobs in karachi Pakistan

Technical support is usually provided for all kinds of Product that mainly includes Software and Hardware products. All organization of varying domain sizes offers technical support to their clients in different levels of problems. The level of problems technical support varies from organization to organization. Usually, the three levels of basic technical problem support are Basic Support, Troubleshooting Problems Support, and Advance Problem Support. It is compulsory for organizations to support their clients in regard to the technical support when it comes to the problems about Hardware Product, Software Applications and Software Products. Software products usually required frequent technical support at the client's side.  Therefore, the organization needs to assist their clients about Product Flows, Working, and Demo and Up Gradations in Product Backlog Items. Technical support job demands College Degree, Certification and Training. Technical Support Customer care jobs in karachi Pakistan are normally advertised as, Technical Software Support Engineer, Field Technical Support Engineer, Software Technical Support Analyst, PC & Laptop support technician, Help Desk technician Support, Hardware Technician support, Computer Technician, Computer Equipment Repairer, Computer Service Representative and much more.

General Company Based Customer Care Jobs in karachi Pakistan

There are companies that offer customer support for products that have been marketed. These services are part of the product package, therefore, it becomes necessary to provide customer support whenever required and at any given time like  Customer Support Specialist (product or service experts), Customer Representative (Company Rep Customer Support Associates), Customer Advocates, Customer Solution Provider, Company Agents and etc.