Customer Care Jobs in karachi Pakistan

Search results - 31 Vacancies found for "customer-care"

Customer Care Services can be defined as the services offered to the customers before, during and after purchasing or using goods, services or products. Good customer care services in accordance with clients' expectations, leave a positive image of yours on client/customers' mind. That results "Satisfied Customers". On the other hand bad customer services can produce, negative image, complaints, and bad reviews. From past a few years, customer care/Customer support department in Pakistan has been flourished immensely. Organizations have flourished a separate department in order to facilitate their client and customer for support. This department normally works 24 hours 7 days a week depending upon the nature of business. Customer care jobs in karachi Pakistan are one of the easiest ways to earn money if you do not have any higher education certificate but positive personality and good communication skills.

Islamabad, Karachi, Lahore, Pakistan

24 may 2017

24 august 2017

Customer Support Engineer

2

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Customer Support Engineer.

  • Maintaining software applications, operating systems and regular maintenance.
  • Managing assigned projects and program components to deliver services in accordance with established objectives.
  • System Administration of Oracle,IBM & Huawei Systems (entry level or mid range)
  • Linux and Solaris operating system certified 
  • Installing and configuring hardware and different software products as per project requirement
  • To provide/deliver training's to corporate clients
  • Must be ready and willing to commit to continuous education, certification and self-improvement

Requirements:

  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal

Required Skills

client services & customer support, customer care, customer support, linux administration

Islamabad, Karachi, Pakistan

23 may 2017

23 august 2017

Customer Services/Negotiation Officer

1

1-2 Years

Fulltime

25 - 50 %

Bachelors

Confidential

Any

24 - 35 Years

Job Description

We are looking for Customer Services/Negotiation Officer.
Requirements:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

communication skills, customer care, customer services, english speaking

Karachi, Pakistan

22 may 2017

22 august 2017

Tele Sales Officer

1

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

21 - 30 Years

Job Description

Qinetic Marketing is looking for Tele Sales Officer

Job Responsibilities :

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements :

  • Proven experience as telesales representative or other sales/customer service role
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Ability to learn about products and services and describe/explain them to prospects

Required Skills

customer care, sales and marketing

Karachi, Pakistan

16 may 2017

16 august 2017

Call Center Agent

1

2-3 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

21 - Years

Job Description

TCC Wireless is looking for Call Center Agent

Job Responsibilities :

  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Must be Expert in Selling and Training over the phone (international)

Requirements :

  • Proficiency in English
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

16 may 2017

16 august 2017

Customer Service Representative

10

0 Years

Fulltime

Not Specified

Bachelors

PKR.15000/Month

Any

22 - Years

Job Description

Out Source R Us Pvt Ltd is looking for Customer Service Representative

Job Responsibilities :

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Manage large amounts of incoming calls
  • Follow communication procedures, guidelines and policies
  • Promotes sales from existing and prospective customers.Collects and records all details about customers.Resolves issues of customers
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements :

  • Excellent Urdu and English Communications
  • Must be target oriented and highly motivated
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong phone contact handling skills and active listening

Required Skills

client services & customer support, customer care

Karachi, Pakistan

06 may 2017

06 august 2017

Customer Care Representative

20

0-1 Years

Parttime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR.6000/Month

Female

18 - Years

Job Description

We are looking for Customer Care Representative .

  • A chance to earn handsome amount in Evening shift (6 P.M-10 P.M) with the salary package 8000/= basic plus commission and daily/weekly incentives.
  • Minimum matriculated to intermediate 
  • Basic communication skills

Karachi, Pakistan

05 may 2017

05 august 2017

Customer Service Officer

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.27000/Month

Any

20 - Years

Job Description

Sybrid (Pvt) Ltd - A Lakson Group Company is looking for Customer Service Officer

Job Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Update disposition application after every call
  • Transfer calls to correct departments when required using appropriate transfer procedure
  • Provide accurate, valid and complete information by using the right methods/tools
  • Run follow-up report and schedule appointments accordingly
  • Follow communication procedures, guidelines and policies
  • Update CMD with relevant and correct information.
  • Ensure procedures are strictly adhered to and any issues are highlighted to the supervisor/team leader

Requirements :

  • Proficient in English (oral and written)
  • Excellent communication and presentation skills
  • Experience with MS Office and data programs
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

03 may 2017

03 august 2017

Customer Service Representative

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - Years

Job Description

Cenit, inc is looking for Customer Service Representative

Job Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Meet personal/customer service team sales targets and call handling quotas
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements :

  • Proficiency in English
  • Excellent knowledge of MS Office
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Strong communication and people skills
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

03 may 2017

03 august 2017

Sales And Client Relationship Officer

1

0-4 Years

Fulltime

Not Specified

Bachelors

Confidential

Male

22 - Years

Job Description

UBL Fund Managers is looking for graduates with passion for relationship building and client dealing. Need to analyse the need of the client and risk appetite and offer the best fit product to make investments.
Responsibilities include but not limited to:

  • Building and maintaining relationships with clients and key personnel within customer companies
  • Letting customers know about other products the company offers
  • Attending meetings with clients to build relationships with existing accounts
  • Achieving client relationship targets and KPI’s as set by the Head of Sales
  • Passing leads to the sales team and following up on progress

Requirements:

  • Strong interpersonal skills and an ability to build rapport with customers.
  • Previous sales experience and an organised approach to work.
  • Hardworking with a strong work ethic.
  • Previous experience working as a client relationship manager or a track record of managing client relationships.
  • Should have bike/car as conveyance 80% outdoor (for client presentations, meetings and closures).

Required Skills

customer care, customer support, sales

Karachi, Pakistan

02 may 2017

02 august 2017

Telesales Representative

25

0-1 Years

Parttime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

18 - Years

Job Description

90 Degree is looking for Telesales Representative.

Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements:

  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Ability to learn about products and services and describe/explain them to prospects
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Required Skills

customer care, customer support

Karachi, Pakistan

25 april 2017

25 july 2017

Customer Care Officer

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.8000/Month

Any

20 - Years

Job Description

MiniBig Technologies is looking for Customer Care Officer

Job Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Familiarity with CRM systems and practices
  • Provide accurate, valid and complete information by using the right methods/tools
  • Ability to multi-task, prioritize, and manage time effectively
  • Manage large amounts of incoming calls

Requirements:

  • Excellent communication and presentation skills
  • Proficient in English (oral and written)
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care

Karachi, Pakistan

13 april 2017

13 july 2017

Customer Support Representative ( Part Time )

35

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.5000/Month

Any

20 - Years

Job Description

Flexsource International is looking for Customer Support Representative ( Part Time ).

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Ask questions to understand customer requirements and close sales
  • Take and process orders in an accurate manner
  • Keep records of calls and sales and note useful information
  • Timings: 6:00PM to 10:00PM

Requirements:

  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Ability to learn about products and services and describe/explain them to prospects
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Required Skills

customer care, customer support

Karachi, Pakistan

13 april 2017

13 july 2017

International Sales Representative

4

1-2 Years

Fulltime

Not Specified

Bachelors

PKR.40000/Month

Any

25 - Years

Job Description

Logicose is looking for International Sales Representative.

Job Responsibilities:

  • Identifying qualified prospective clients and making effective telephone presentations
  • Generating and following up on leads through intensive business-to-business cold calling
  • Researching and deepening your subject knowledge
  • Developing loyal and engaging customer relationships
  • Closing new business
  • Meeting or exceeding all performance goals on a consistent basis
  • Thoroughly and accurately recording all sales information

Requirements:

  • Fluency in English
  • Strong cold-calling and prospecting skills
  • Internet and social media savvy
  • Exceptional communication and interpersonal skills
  • Great closing skills
  • Solid research skills
  • A confident, positive, and disciplined attitude
  • Ability to easily handle rejection

Required Skills

customer care, sales

Karachi, Pakistan

11 april 2017

10 july 2017

Call Center Representative

20

0-1 Years

Fulltime

Not Specified

Bachelors

Not Specified

Any

23 - Years

Job Description

Outsource Network Solutions required Call Center Representative.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Follow communication “scripts” when handling different topics
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way

Requirements:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Ability to multi-task, set priorities and manage time effectively
  • Customer focus and adaptability to different personality types

Required Skills

customer care, customer support

Karachi, Pakistan

10 april 2017

10 july 2017

Inside Sales Representative

4

1-2 Years

Fulltime

Not Specified

Bachelors

PKR.40000/Month

Any

20 - Years

Job Description

Logicose is looking for Inside Sales Representative.
The responsibilities will include but not limited to.

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Understand customer needs and requirements
  • Research accounts, identify key players and generate interest
  • Close sales and achieve quarterly quotas
  • Team with channel partners to build pipeline and close deals
  • Maintain and expand your database of prospects within your assigned territory
  • Perform effective online demos to prospects

Requirements:

  • Strong phone presence and experience dialling dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Experience working with Salesforce.com or similar CRM
  • Ability to multi-task, prioritise, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

06 april 2017

06 july 2017

Call Center Representative

5

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - Years

Job Description

M & T International is looking for Call Center Representative who will be responsible for.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Follow communication “scripts” when handling different topics
  • Build sustainable relationships and engage customers by taking the extra mile
  • Seize opportunities to upsell products when they arise
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Excellent English
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Familiarity with CRM systems and practices

Required Skills

customer care, customer support, telemarketing

Karachi, Pakistan

06 april 2017

06 july 2017

Call Center Representative

10

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.8000/Month

Any

20 - Years

Job Description

Ninety Degree Communication is looking for Call Center Representative who will be responsible for.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Follow communication “scripts” when handling different topics
  • Build sustainable relationships and engage customers by taking the extra mile
  • Seize opportunities to upsell products when they arise
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Excellent English
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Familiarity with CRM systems and practices

Required Skills

customer care, customer support

Karachi, Pakistan

03 april 2017

03 july 2017

Computer Operator & Receptionist

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

24 - Years

Job Description

Zainab Panjwani Memorial Hospital is looking for Computer Operator/Receptionist.
The responsibilities will include but not limited to.

  • Serve visitors by greeting, welcoming, directing and announcing them appropriately
  • Receive and sort daily mail/deliveries/couriers
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
  • Update appointment calendars and schedule meetings/appointments
  • LAB, X-Ray and Ultrasound Report typing
  • Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

Requirements:

  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multitask, prioritize and work under pressure
  • Proficient with Microsoft Office Suite

Required Skills

computer and it skills, customer care, customer support

Karachi, Pakistan

29 march 2017

29 june 2017

Call Center Executive

10

0-1 Years

Fulltime

Not Specified

Bachelors

PKR.18000/Month

Any

0 - Years

Job Description

Catcos is looking for Call Center Executive whose responsibilities will be.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile

Requirements:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Urdu and any other language will be an advantage
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

29 march 2017

29 june 2017

Customer Sales Representative

2

0-1 Years

Fulltime

Not Specified

M.CS / MBA Marketing

PKR. 20000 - 25000/Month

Any

25 - 35 Years

Job Description

Trillium is looking for Customer Sales Representative whose resposnibilities will be.

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Arrange a schedule of visits to major potential buyers by contacting people and making appointments for Sr. KAM
  • Establish, develop and maintain positive business and customer relationships
  • Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
  • Build sustainable relationships of trust through open and interactive communication
  • Keep records of customer interactions, process customer accounts and file documents
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Analyze the territory/market’s potential, track sales and status reports
  • Continuously improve through feedback

Requirements:

  • Excellent selling, communication and negotiation skills
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Prioritising, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer care, customer support

Karachi, Pakistan

29 march 2017

29 june 2017

Customer Representative Officer

8

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

19 - Years

Job Description

Success Communique Looking For a Customer Representative Officer

  • Managing large amounts of incoming calls
  • Identifying and assessing customers’ needs to achieve satisfaction

Requirements:

  • Excellent communication and presentation skills
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

call center, customer care, customer relationship

Karachi, Pakistan

27 march 2017

27 june 2017

Call Center Representatives

3

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

20 - Years

Job Description

X-PERTZ Solution looking for Call Center Representative whose responsibilities will be.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Seize opportunities to upsell products when they arise
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile

Requirements:

  • Concrete command over English
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

21 march 2017

21 june 2017

Vice Team Lead - Cold Calling

1

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - Years

Job Description

Logicose Looking For a Vice Team Lead - Cold Calling

  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Provide quality sales through live chat.
  • Takes orders by obtaining and verifying information.
  • Neutral or non-inflicted American accent

Requirements:

  • Verbal Communication
  • Customer-focused Service
  • Persuasion Skills,Ability to handle a team
  • Effective Conflict Management Skills
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

cold calling, customer care, customer services

Karachi, Pakistan

16 march 2017

16 june 2017

Call Center Agent (Team Lead)

8

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.20000/Month

Any

20 - Years

Job Description

RIMS International Looking For a Call Center Agent (Team Lead)

  • Candidates must have experience in USA & Canada (Telecom Campaigns e.g. AT&T, TWC, ROGERS, BELL or VONAGE etc.).
  • Must be a great team player and energetic enough to achieve the daily targets.

Requirements:

  • Excellent Verbal and Written communication skills
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

call center, customer care

Karachi, Pakistan

16 march 2017

16 june 2017

Business Development Executive

1

2-3 Years

Fulltime

Not Specified

Intermediate/A-Level

Not Specified

Any

20 - Years

Job Description

Avaib Looking For a Business Development Executive

  • The products are fully operational and they utilize a highly sophisticated, scalable and innovative cloud based system.
  • A budget will be assigned to you and you will decide where and how to invest and you will lead all aspects of conducting the related affairs.
  • Our test run has been successful as few companies have adopted our services.

Requirements:

  • Lead Generation
  • Leadership qualities
  • Market Research
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

business development, customer care, sales conversion

Karachi, Pakistan

15 march 2017

15 june 2017

Telesales Executives

20

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

20 - Years

Job Description

1AZ0 marketing Looking For a Telesales Executives

  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
  • Flexibility to work in night shift (7:00 PM to 4:00 AM).

Requirements:

  • Must have own conveyance
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

customer care, telesales

Karachi, Pakistan

15 march 2017

15 june 2017

Business Development Executive

1

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

21 - 30 Years

Job Description

Techaccess Pakistan Looking For a Business Development Executive

  • Business development executive will be responsible for sales.
  • This role will also be tasked with assisting in the creation of new business lines, products and services.

Requirements:

  • Keep records of sales, revenue, invoices etc.
  • Provide trustworthy feedback and after-sales support
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

business development, customer care

Karachi, Pakistan

15 march 2017

15 june 2017

Telephone Operator-cum-Receptionist

1

0-1 Years

Fulltime

Not Specified

Bachelors

PKR.15000/Month

Female

21 - Years

Job Description

Liberty Books Pvt Ltd Looking For a Telephone operator-cum-Receptionist

  • Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls
  • Provide information to assist clients or refer them to appropriate contacts in the organization
  • Arrange appointments for callers or for people working in the organization and keep records of these
  • Carry out word processing, filing, mail-outs.
  • Open and deal with incoming mail, and organize outgoing mail and postage

Requirements:

  • Management of Inward/Outward mails
  • Recording of Incoming/outgoing calls
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

customer care, telephone skills, time management

Karachi, Pakistan

14 march 2017

14 june 2017

Call Center Verification Agent

10

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Male

18 - Years

Job Description

AUA Solutions Looking For a Call Center Verification Agent

  • AUA Solutions is the premier provider of Business Process Outsourcing services across the globe, offering customer centric and value-added services to international clients working in various industry verticals.
  • Our business model revolves around our corporate philosophy that is tied to our clients’ bottom-line objectives which we try to achieve through high quality deliverables.

Requirements:

  • Best communication skills
  • Fluent in Urdu and English
  • Good teamwork skills

Required Skills

customer care, customer services

Karachi, Pakistan

10 march 2017

10 june 2017

Customer Care Representatives - Call Center

20

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

18 - Years

Job Description

Enticesol is looking for Customer care Representatives - Call Center.

  • Matric or Intermediate Must with perfect English language fluency and skills, 
  • Excellent communication skills.
  • Good Interpersonal skills.
  • Good Confidence.

(Handsome Basic Salary + Commission) 

Required Skills

conversant with english

Karachi, Pakistan

07 march 2017

07 june 2017

Customer Service Officer

4

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

18 - Years

Job Description

  • Can attend and deal customer by phone, email and/or in person
  • Should be proficient in English both listening and speaking.
  • Minimum Intermediate and full command in MS Office.
  • Minimum having 1 year work experience.

Required Skills

customer care, english speaking skills, good ms office skills

Customer Care Jobs in karachi Pakistan

Although there is the list of skills you should have for customer care jobs, but most essentials are Patience, Attentiveness, Clear Communication Skills, Knowledge about the Product (Goods, Services), Time Management, Ability to Satisfy Customer, Negotiation Skills, Willing to learn and Work Under-Pressure. Good Customer care Services includes building a good relationship with the customer, with this positive, friendly and helpful impression on the customer will result in the higher promotion of your business by the words of your “Happy Customers” (Satisfied ones). They will keep purchasing goods and will recommend as well to their friends and acquaintances.

Vital Customer Care Jobs in karachi Pakistan

RightJobs.Pk is Pakistan fastest growing online job platform that enlists a huge list customer care jobs in karachi Pakistan from both public and private sectors.  They keep on updating their jobs post on a daily basis. RightJobs.Pk provides equal opportunities for the employer and job seekers, you can post vacancies and apply for acquiring jobs simultaneously without paying a single penny.  Let’s have a look of customer care jobs in karachi Pakistan one by one.

Call Center Customer Care Jobs in karachi Pakistan

Call Center Customer Care Jobs in karachi Pakistan is one of the most common customer care jobs. You can work in a virtual call center from your home or you can work inside a call center. Irrespective of your work locations, call center agents are responsible for answering phone calls and email inquiries from customers. Call center customer care jobs normally include various job responsibilities depending upon the jobs' nature. However, it’s normally Includes Responding Customer Calls, Handling Customer's Issues, Facilitating Email Inquiries and Making Appointments etc. these jobs are usually given to the people depending upon their expertise, because of the fact that it is important to locate the problem before offering its solution. Call center customer care jobs in karachi Pakistan usually includes Asset managers, Client Service Representatives, RSR (Response Services Representatives), TSR (Technical Support Representatives), Contact Center Representatives and AM (Account Managers).

Accountant Customer Care Jobs in karachi Pakistan

The employee to Accountant customer care jobs are normally responsible for offering solutions to problems related to the accountancy (Accounts' Department). There are various problems regarding cash or invoice payments aspects that need guidance to be handled like Miscalculations in cash flow, balance sheet problems and etc. Depending upon the culture of the various organizations provide various customer care support jobs for the assistance of their valuable customers and clients. Accountant customer care agents usually guide customer about function related to account department, invoices, Bills, Orders procedures and other issues.  Accountant customer care supporter jobs normally publicized in Pakistan as, Customer Relationship Specialist, Account Specialist, Account Service or Management Specialist, Sales Specialist, Account Management Coordinator, (Name of function) Services Associate, Customer Interaction Management Specialist, Corporate Coordinator, and Sale Coordinator.

Telecommunication Customer Support Jobs in karachi Pakistan

Customer Care Support Jobs in telecommunication sector normally guide and help customers over the phone. It is being noticed that most of the telecom organizations and other telecommunication network companies   offer customer support and different assistance guidelines about services to their clients over phones. It's not about-about the assistance of organizations procedures and products, in fact, they have to provide basic support to the clients. Basic Telecommunication customer support jobs include the solid communication skills over the phone and ability to juggle in various jobs tasks rapidly. Customer care jobs in karachi Pakistan under the umbrella of telecommunication are being advertised as Customer Care Executive, Customer Service Professional, Customer Account Manager, Customer Service Executive, Tele-business Professional, Tele-care Executive, Tele-business Executive, Customer Account Director, Customer Liaison Officer, Customer Care Coordinator, Customer Consultant, Tele-care Professional and much more.

Technical Customer Support Jobs in karachi Pakistan

Technical support is usually provided for all kinds of Product that mainly includes Software and Hardware products. All organization of varying domain sizes offers technical support to their clients in different levels of problems. The level of problems technical support varies from organization to organization. Usually, the three levels of basic technical problem support are Basic Support, Troubleshooting Problems Support, and Advance Problem Support. It is compulsory for organizations to support their clients in regard to the technical support when it comes to the problems about Hardware Product, Software Applications and Software Products. Software products usually required frequent technical support at the client's side.  Therefore, the organization needs to assist their clients about Product Flows, Working, and Demo and Up Gradations in Product Backlog Items. Technical support job demands College Degree, Certification and Training. Technical Support Customer care jobs in karachi Pakistan are normally advertised as, Technical Software Support Engineer, Field Technical Support Engineer, Software Technical Support Analyst, PC & Laptop support technician, Help Desk technician Support, Hardware Technician support, Computer Technician, Computer Equipment Repairer, Computer Service Representative and much more.

General Company Based Customer Care Jobs in karachi Pakistan

There are companies that offer customer support for products that have been marketed. These services are part of the product package, therefore, it becomes necessary to provide customer support whenever required and at any given time like  Customer Support Specialist (product or service experts), Customer Representative (Company Rep Customer Support Associates), Customer Advocates, Customer Solution Provider, Company Agents and etc.