Customer Care Jobs in karachi Pakistan

Search results - 47 Vacancies found for "customer-care"

Customer Care Services can be defined as the services offered to the customers before, during and after purchasing or using goods, services or products. Good customer care services in accordance with clients' expectations, leave a positive image of yours on client/customers' mind. That results "Satisfied Customers". On the other hand bad customer services can produce, negative image, complaints, and bad reviews. From past a few years, customer care/Customer support department in Pakistan has been flourished immensely. Organizations have flourished a separate department in order to facilitate their client and customer for support. This department normally works 24 hours 7 days a week depending upon the nature of business. Customer care jobs in karachi Pakistan are one of the easiest ways to earn money if you do not have any higher education certificate but positive personality and good communication skills.

Islamabad, Karachi, Pakistan

19 july 2017

20 october 2017

Outbound Call Specialist

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Outbound Call Specialist.
Requirements:

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer dealing, Customer Service

Karachi, Pakistan

18 july 2017

18 october 2017

Customer Support Executive

1

2 Years

Fulltime

Not Specified

Bachelors

PKR. 20000 - 30000/Month

Any

22 - 35 Years

Job Description

Arpatech (Pvt) Ltd is looking for Customer Support Executive

Requirements:

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent communication skills, both verbal as well as written
  • Strong organizational, time management and problem-solving skills
  • Proficient in Microsoft Office suite (Word, Excel, and PowerPoint)
  • Experience with ticketing system is preferred
  • Fluency in English

Required Skills

customer care, customer support

Karachi, Pakistan

18 july 2017

18 october 2017

Front Desk Officer

1

2-3 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 10000 - 12000/Month

Female

20 - 30 Years

Job Description

VR Hiring is looking for Front Desk Officer.

  • Answering questions and addressing complaints

Requirements:

  • Candidate must have knowledge of computer operations
  • Must have command on English (Conversational)
  • Must have pleasant voice and attitude

Required Skills

customer care, front desk

Karachi, Pakistan

17 july 2017

17 october 2017

Telemarketer

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

20 - 35 Years

Job Description

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. You will also be patient and cool-tempered to deal with aggressiveness and complaints.

Responsibilities:

  • Contact Corporate or private individuals by telephone in order to solicit sales for goods or services
  • Follow up with the prospective customers on daily/weekly basis.
  • Keep yourself updated to the upcoming range of products and have essential product knowledge.
  • Influences corporate customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.
  • Build customer database by recording names, addresses, and purchases.
  • Secures information by contacting customers and create demand for the products that we offer
  • Provide exceptional customer service to existing and prospective customers.
  • Contributes to team effort by accomplishing related results as needed.

Requirements:

  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection

Required Skills

customer care, lead generation, telemarketing

Karachi, Pakistan

17 july 2017

17 october 2017

Front Desk Officer

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Female

20 - 30 Years

Job Description

Karsaz (Pvt.) Ltd. is looking for Front Desk Officer.

Requirements:

  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

Required Skills

administration and management, customer care, front desk

Karachi, Pakistan

14 july 2017

14 october 2017

Sales Representative

1

0 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

18 - 30 Years

Job Description

Flexsource international is looking for Sales Representative

Requirements:

  • Proven work experience as a sales representative
  • Excellent knowledge of MS Office
  • Proficiency in English
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Relationship management skills and openness to feedback

Required Skills

customer care, customer support, telesales representative

Karachi, Pakistan

11 july 2017

11 october 2017

Call Center Representative

1

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - 35 Years

Job Description

WARHAM HealthCare Pvt. Ltd. is looking for Call Center Representative.

Requirements:

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care

Karachi, Pakistan

10 july 2017

10 october 2017

Business Development Manager

10

0 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

19 - 30 Years

Job Description

1AZ0 marketing is looking for Business Development Manager

Requirements:

  • Proven working experience as a business development manager
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • Track record of over-achieving quota
  • Proficiency in English
  • Market knowledge
  • Proficiency in MS Office
  • Communication and negotiation skills
  • Time management and planning skills

Required Skills

business development, customer care

Karachi, Pakistan

07 july 2017

07 october 2017

Sales Representative

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

18 - 30 Years

Job Description

Qinetic Marketing is looking for Sales Representative

Requirements:

  • Proven work experience as a sales representative
  • Excellent knowledge of MS Office
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer care, sales and marketing

Karachi, Pakistan

06 july 2017

06 october 2017

International Sales Executive

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - 30 Years

Job Description

MDK Corporation is looking for International Sales Executive.

Requirements:

  • Good contact with customer and ability to develop and contract new customers
  • Excellent interpersonal and negotiation skill, team management, and able to work under high pressure
  • Excellent analytical, result-oriented and good business common sense
  • Able to work independently, self-motivated and initiative
  • Willing to travel abroad as required
  • Excellent command of writing and speaking English
  • Experiences in Branding 

Required Skills

customer care, sales and marketing

Karachi, Pakistan

05 july 2017

05 october 2017

Guest Relation Officer

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Female

23 - 35 Years

Job Description

ePlanet Communications is looking for Guest Relation Officer.

Requirements:

  • Proficiency in English; knowledge of other languages is a plus
  • Customer service drive with outstanding communication and active listening skills
  • Excellent problem-solving and multitasking skills
  • Leadership skills along with the ability to motivate a team into high performance
  • Ability

Required Skills

customer care

Karachi, Pakistan

05 july 2017

05 october 2017

Call Center Agent

1

1-3 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 20000 - 30000/Month

Any

19 - 30 Years

Job Description

RIMS International KHI is looking for Call Center Agent

Job Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile

Requirements:

  • Proven call center agent experience
  • Candidates must have experience in USA & Canada (Telecom Campaigns e.g. AT&T, TWC, ROGERS, BELL or VONAGE etc.)
  • Ability to multi-task, set priorities and manage time effectively
  • Candidate should be very fluent in English & have good communication skills
  • Must be a great team player and energetic enough to achieve the daily targets
  • Excellent Verbal and Written communication skills are must

Required Skills

customer care, customer support

Karachi, Pakistan

05 july 2017

05 october 2017

Call Center Agent

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

20 - 30 Years

Job Description

PAXI is looking for Call Center Agent.

Responsibilities:

  • To perform telecommunication functions on a computerized call center. 
  • Answers phone and responds to customer requests in a timely manner. 
  • Provide customer with service information. 
  • Receives and responds to all customer inquiries and complaints. 
  • Generate Ticket Numbers to complaints and keep a follow up.

Requirements:

  • Fluency in English
  • Verbal Communication
  • Phone Skills
  • Customer Focus

Required Skills

customer care

Karachi, Pakistan

05 july 2017

05 october 2017

Receptionist

1

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

20 - 35 Years

Job Description

WARHAM HealthCare Pvt. Ltd. is looking for Receptionist.

Requirements:

  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Required Skills

customer care, front desk

Karachi, Pakistan

04 july 2017

04 october 2017

Receptionist / Coordinator

1

0-1 Years

Contract

Not Specified

Intermediate/A-Level

PKR. 10000 - 15000/Month

Any

20 - 26 Years

Job Description

Xperts Web is looking for Receptionist / Coordinator.

Responsibilities:

  • Manage Reception Desk
  • Handle telephone exchange & manage all incoming and outgoing calls.
  • To manage the contact database on computer.
  • Direct visitors by maintaining employee and department directories.
  • Answer, screen and forward any incoming phone calls while providing basic information when needed.
  • Receive and sort daily mail, deliveries, arranging couriers.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Requirements:

  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Required Skills

customer care, front desk

Karachi, Pakistan

22 june 2017

22 september 2017

Sales Representative

15

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 20000 - 30000/Month

Any

20 - 30 Years

Job Description

RIMS International KHI is looking for Sales Representative.

Requirements:

  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer care

Karachi, Pakistan

20 june 2017

20 september 2017

Grievance Officer

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - 35 Years

Job Description

ASA Pakistan Ltd. is looking for Grievance Officer.

Responsibilities:

  • Every month he/she has to visit two branches (set one visit in accordance to the branch meeting schedule to attend the branch meeting) to accompany the staff with great sincerity to inform them about the Grievance Mitigation Committee -GMC regulation and activities. 
  • The officer must have to send his/ her visit report to GMC-Head.
  • According to the rules of GMC, he/she has to receive ASA-Pakistan Limited staffs’ complaints/appeals and primarily investigate those complaints/appeals.  
  • He/she has to prepare meeting resolution to conduct two GMC monthly meeting in every month and send a report (as per the GMC monthly meeting report format) about discussed complaints/appeals with the reference to the ASA-Pakistan manual/ employee Handbook (justify the applied punishments) to GMC-Head. 
  • The grievance officer must abide by the ASA-Pakistan Limited given rules and regulation and cautiously keep the records (complaints/appeals) of “Collected Grievance Procedure”. 
  • The grievance officer will be reportable to ASA-Pakistan CEO for his/her activities.  
  • He/she will brief the staff member around one to one and a half (1- 1½) hours who will come to the HO-Karachi for training about GMC activities and procedure. 
  • The Grievance officer must give special attention to the staff specially victimized female (mentally/Physically/Sexually) and report immediately to the ASA-Pakistan CEO or GMC-Head, higher authority members (Chairperson/ Member). 
  • Any other job assigned by the management time to time. 

Requirements:

  • Graduate (HR related background will get preference) 
  • Age must not exceed 35.
  • Female candidate will get more preference. 
  • Should be interested in field visit. 
  • Should be smart, intelligent, honest, curious and able to communicate with ease and smartness. 
  • Strong Proficiency in Understanding, Speaking and Writing in English and local language. 

Required Skills

customer care

Karachi, Pakistan

20 june 2017

20 september 2017

Customer Service Executive

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - 30 Years

Job Description

R&I Electrical Appliances Pvt ltd is looking for Customer Service Executive.

Requirements:

  • Identifying new opportunities 
  • Liaising with customers 
  • Processing customer orders 
  • Supporting sales and development departments 
  • Dealing with adjustments 
  • Escalating any complaints 
  • Updating database

Required Skills

customer care, customer support

Karachi, Pakistan

19 june 2017

19 september 2017

Telesales Representative

10

0 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 25000 - 40000/Month

Any

19 - 30 Years

Job Description

1AZ0 marketing is looking for Telesales Representative

Job Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Keep records of calls and sales and note useful information
  • Enter and update customer information in the database
  • Ask questions to understand customer requirements

Requirements: 

  • Proven experience as a Telesales Representative
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Fluent in English
  • Cool-tempered and able to handle rejection

Required Skills

customer care, sales and marketing

Karachi, Pakistan

16 june 2017

16 september 2017

Customer Support Representative

2

1-2 Years

Fulltime

Not Specified

Bachelors

Not Specified

Any

20 - 30 Years

Job Description

24Hours Pk is looking for Customer Support Representative

Job Responsibilities:

  • Call customers for order verification
  • Register complaints in a proper manner
  • Liaison with other departments for timely delivery of products
  • Follow communication procedures, guidelines and policies
  • Provide accurate, valid and complete information by using the right methods/tools

Requirements: 

  • Proven customer support experience
  • Must have the ability to provide right solutions to the customer's request
  • Proficiency in Problem resolution techniques
  • Excellent communication, negotiation, and convincing skills
  • Must have strong voice and accent
  • Ability to multi-task, prioritize, and manage time effectively
  • Track record of over-achieving quota

Required Skills

customer care, customer support

Karachi, Pakistan

15 june 2017

15 september 2017

Customer Service Representative

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.14000/Month

Any

20 - 30 Years

Job Description

CATCOS Pvt Ltd is looking for Customer Service Representative.

Requirements:

  • Good Urdu and English Communication Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Islamabad, Karachi, Pakistan

12 june 2017

12 september 2017

Customer Care Representative

20

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 20000 - 30000/Month

Any

22 - 30 Years

Job Description

We are looking for Customer Care Representative.
Requirements:

  • Proven customer support experience or experience as a customer care representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer dealing, Human Resources, strong listening

Karachi, Pakistan

12 june 2017

12 september 2017

Customer Support Executive

1

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Male

21 - 30 Years

Job Description

Gaditek Associates is looking for Customer Support Executive

Job Responsibilities:

  • Manage large amounts of calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Able to handle live chat support
  • Should have basic knowledge of all famous multiplayer online games
  • Should be aware of general issues and problems faced during online gaming
  • Follow communication procedures, guidelines and policies

Requirements :

  • Proven customer support experience
  • Track record of over-achieving quota
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficiency in English

Required Skills

customer care, customer support

Karachi, Pakistan

12 june 2017

12 september 2017

Call Center Agents

6

0 Years

Fulltime

Not Specified

Bachelors

PKR. 18000 - 22000/Month

Any

21 - 30 Years

Job Description

R&I Electrical Appliances Pvt ltd is looking for Call Center Agents

Job Responsibilities:

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Facilitate the customers by responding to their queries

Requirements :

  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • Excellent communication skills
  • Proficiency in English
  • Excellent MS Office knowledge

Required Skills

customer care, customer support

Karachi, Pakistan

09 june 2017

09 september 2017

Customer Support Representative

1

1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 18000 - 20000/Month

Any

21 - 30 Years

Job Description

Home Shopping Network is looking for Customer Support Representative

Job Responsibilities:

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Take the extra mile to engage customers
  • Follow communication procedures, guidelines and policies

Requirements :

  • Proven customer support experience
  • Track record of over-achieving quota
  • Must have an excellent knowledge related to Computers
  • Strong phone contact handling skills and active listening
  • Fluency in English and Urdu
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Islamabad, Karachi, Pakistan

09 june 2017

09 september 2017

Project Manager

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Project Manager.
Requirements:

  • Proven working experience as a project administrator in the information technology sector
  • Solid technical background, with understanding or hands-on experience in software development and web technologies
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of Microsoft Office

Required Skills

customer care, Project Managemant

Karachi, Pakistan

07 june 2017

07 september 2017

Call Center Agents

5

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.14000/Month

Male

20 - 30 Years

Job Description

Front Office is looking for Call Center Agents.

Requirements:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care

Karachi, Pakistan

06 june 2017

06 september 2017

Customer Service Representative

15

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - 30 Years

Job Description

Sybrid is looking for Customer Service Representative.

Requirements:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care

Karachi, Pakistan

02 june 2017

02 september 2017

BPO – International

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 15000 - 17000/Month

Any

18 - 30 Years

Job Description

Calltronics is looking for BPO-International

Job Description:

  • Communicate timely correspondence back to customers, track and resolving any issues regarding product.
  • This role will also be tasked with assisting in the creation of new business lines, products and services.
  • Timings:
  • (09:30 – 6:30)
  • 6 working days (Friday off)

Skills & Abilities:

  • Individual having the Ability to read, writes, and speaks English fluently with good  Neutral accent “ONLY”.
  • Ability to work in a blended operations and customer development role
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Excellent communication skills
  • Manages complex transaction or emotional customer situations promptly and professionally.
  • Contributes to building a positive team spirit and puts success of team above their own interests.
  • Transport: Applicant should use their own vehicle

Required Skills

customer care, customer support

Karachi, Pakistan

02 june 2017

02 september 2017

Sales Strategist

3

1-2 Years

Fulltime

Not Specified

Bachelors

PKR. 60000 - 100000/Month

Any

25 - 35 Years

Job Description

Logicose is looking for Sales Strategist for its International Call Center.

Requirements:

  • Being a hard worker, motivated, proactive and enthusiastic 
  • Team work in sales oriented environments 
  • Information technology 
  • Time management 
  • Planning 
  • Being courteous, professional and persistent 
  • Multitasking 
  • Stress management 
  • Prioritising 
  • Being flexible

Required Skills

customer care, customer support

Karachi, Pakistan

02 june 2017

02 september 2017

Call Center Agent

5

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.14000/Month

Any

20 - 30 Years

Job Description

Front Office is looking for Call Center Agent.

Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

Required Skills

customer care, customer support

Islamabad, Wah Cantt, Faisalabad, Lahore, Karachi, Pakistan

02 june 2017

02 september 2017

Marketing Specialist

1

2 Years

Fulltime

Not Specified

Masters (16 years qualification )

PKR. 20000 - 40000/Month

Any

25 - 35 Years

Job Description

We are looking for Marketing Specialist.
Requirements:

  • Proven experience as marketing specialist or similar role
  • Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
  • Demonstrable experience in marketing data analytics and tools
  • Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords etc.)
  • Knowledge of HTML, CSS and web development tools (e.g. Dreamweaver) desired
  • Well-organized and detail oriented
  • Exceptional communication and writing skills
  • Commercial awareness partnered with a creative mind

Required Skills

customer care, customer services, marketing

Karachi, Pakistan

30 may 2017

30 august 2017

Customer Service Representative

10

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

Confidential

Any

18 - 28 Years

Job Description

1AZ0 marketing is looking for Customer Service Representative.

Responsibilities:

  • Fluency in English
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Islamabad, Karachi, Lahore, Pakistan

24 may 2017

24 august 2017

Customer Support Engineer

2

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - 35 Years

Job Description

We are looking for a Customer Support Engineer.

  • Maintaining software applications, operating systems and regular maintenance.
  • Managing assigned projects and program components to deliver services in accordance with established objectives.
  • System Administration of Oracle,IBM & Huawei Systems (entry level or mid range)
  • Linux and Solaris operating system certified 
  • Installing and configuring hardware and different software products as per project requirement
  • To provide/deliver training's to corporate clients
  • Must be ready and willing to commit to continuous education, certification and self-improvement

Requirements:

  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal

Required Skills

client services & customer support, customer care, customer support, linux administration

Islamabad, Karachi, Pakistan

23 may 2017

23 august 2017

Customer Services/Negotiation Officer

1

1-2 Years

Fulltime

25 - 50 %

Bachelors

Confidential

Any

24 - 35 Years

Job Description

We are looking for Customer Services/Negotiation Officer.
Requirements:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

communication skills, customer care, customer services, english speaking

Islamabad, Karachi, Pakistan

23 may 2017

23 august 2017

Surgical Sales Representative

1

2-3 Years

Fulltime

Not Specified

BSC-BA

Confidential

Any

24 - 35 Years

Job Description

We are looking for Surgical Sales Representative.
Requirements:

  • Proven work experience as a sales representative
  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback

Required Skills

customer care, customer dealing, sales and marketing, social media

Karachi, Pakistan

22 may 2017

22 august 2017

Tele Sales Officer

1

0-1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

21 - 30 Years

Job Description

Qinetic Marketing is looking for Tele Sales Officer

Job Responsibilities :

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements :

  • Proven experience as telesales representative or other sales/customer service role
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Ability to learn about products and services and describe/explain them to prospects

Required Skills

customer care, sales and marketing

Karachi, Pakistan

16 may 2017

16 august 2017

Call Center Agent

1

2-3 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

21 - Years

Job Description

TCC Wireless is looking for Call Center Agent

Job Responsibilities :

  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Must be Expert in Selling and Training over the phone (international)

Requirements :

  • Proficiency in English
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

16 may 2017

16 august 2017

Customer Service Representative

10

0 Years

Fulltime

Not Specified

Bachelors

PKR.15000/Month

Any

22 - Years

Job Description

Out Source R Us Pvt Ltd is looking for Customer Service Representative

Job Responsibilities :

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Manage large amounts of incoming calls
  • Follow communication procedures, guidelines and policies
  • Promotes sales from existing and prospective customers.Collects and records all details about customers.Resolves issues of customers
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements :

  • Excellent Urdu and English Communications
  • Must be target oriented and highly motivated
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong phone contact handling skills and active listening

Required Skills

client services & customer support, customer care

Karachi, Pakistan

06 may 2017

06 august 2017

Customer Care Representative

20

0-1 Years

Parttime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR.6000/Month

Female

18 - Years

Job Description

We are looking for Customer Care Representative .

  • A chance to earn handsome amount in Evening shift (6 P.M-10 P.M) with the salary package 8000/= basic plus commission and daily/weekly incentives.
  • Minimum matriculated to intermediate 
  • Basic communication skills

Karachi, Pakistan

05 may 2017

05 august 2017

Customer Service Officer

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.27000/Month

Any

20 - Years

Job Description

Sybrid (Pvt) Ltd - A Lakson Group Company is looking for Customer Service Officer

Job Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Update disposition application after every call
  • Transfer calls to correct departments when required using appropriate transfer procedure
  • Provide accurate, valid and complete information by using the right methods/tools
  • Run follow-up report and schedule appointments accordingly
  • Follow communication procedures, guidelines and policies
  • Update CMD with relevant and correct information.
  • Ensure procedures are strictly adhered to and any issues are highlighted to the supervisor/team leader

Requirements :

  • Proficient in English (oral and written)
  • Excellent communication and presentation skills
  • Experience with MS Office and data programs
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

04 may 2017

04 august 2017

International Customer Support Officer

20

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR. 15000 - 40000/Month

Any

20 - 30 Years

Job Description

ePlanet Communications is looking for International Customer Support Officer

Job Responsibilities :

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Meet personal/customer service team sales targets and call handling quotas
  • Follow communication procedures, guidelines and policies
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Interact with customers by phone or e-mail concerning various issues using the standard guidelines properly
  • Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.

Requirements:

  • Proficient in English
  • Excellent Interpersonal skills.
  • Excellent Communication Skills (verbal & written)
  • Good Typing Speed and Data Entry
  • Problem solving

Required Skills

customer care, customer support

Karachi, Pakistan

03 may 2017

03 august 2017

Customer Service Representative

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - Years

Job Description

Cenit, inc is looking for Customer Service Representative

Job Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Meet personal/customer service team sales targets and call handling quotas
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements :

  • Proficiency in English
  • Excellent knowledge of MS Office
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Strong communication and people skills
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care, customer support

Karachi, Pakistan

03 may 2017

03 august 2017

Sales And Client Relationship Officer

1

0-4 Years

Fulltime

Not Specified

Bachelors

Confidential

Male

22 - Years

Job Description

UBL Fund Managers is looking for graduates with passion for relationship building and client dealing. Need to analyse the need of the client and risk appetite and offer the best fit product to make investments.
Responsibilities include but not limited to:

  • Building and maintaining relationships with clients and key personnel within customer companies
  • Letting customers know about other products the company offers
  • Attending meetings with clients to build relationships with existing accounts
  • Achieving client relationship targets and KPI’s as set by the Head of Sales
  • Passing leads to the sales team and following up on progress

Requirements:

  • Strong interpersonal skills and an ability to build rapport with customers.
  • Previous sales experience and an organised approach to work.
  • Hardworking with a strong work ethic.
  • Previous experience working as a client relationship manager or a track record of managing client relationships.
  • Should have bike/car as conveyance 80% outdoor (for client presentations, meetings and closures).

Required Skills

customer care, customer support, sales

Karachi, Pakistan

02 may 2017

02 august 2017

Telesales Representative

25

0-1 Years

Parttime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

18 - Years

Job Description

90 Degree is looking for Telesales Representative.

Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements:

  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Ability to learn about products and services and describe/explain them to prospects
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Required Skills

customer care, customer support

Karachi, Pakistan

25 april 2017

25 july 2017

Customer Care Officer

1

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.8000/Month

Any

20 - Years

Job Description

MiniBig Technologies is looking for Customer Care Officer

Job Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Familiarity with CRM systems and practices
  • Provide accurate, valid and complete information by using the right methods/tools
  • Ability to multi-task, prioritize, and manage time effectively
  • Manage large amounts of incoming calls

Requirements:

  • Excellent communication and presentation skills
  • Proficient in English (oral and written)
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively

Required Skills

customer care

Customer Care Jobs in karachi Pakistan

Although there is the list of skills you should have for customer care jobs, but most essentials are Patience, Attentiveness, Clear Communication Skills, Knowledge about the Product (Goods, Services), Time Management, Ability to Satisfy Customer, Negotiation Skills, Willing to learn and Work Under-Pressure. Good Customer care Services includes building a good relationship with the customer, with this positive, friendly and helpful impression on the customer will result in the higher promotion of your business by the words of your “Happy Customers” (Satisfied ones). They will keep purchasing goods and will recommend as well to their friends and acquaintances.

Vital Customer Care Jobs in karachi Pakistan

RightJobs.Pk is Pakistan fastest growing online job platform that enlists a huge list customer care jobs in karachi Pakistan from both public and private sectors.  They keep on updating their jobs post on a daily basis. RightJobs.Pk provides equal opportunities for the employer and job seekers, you can post vacancies and apply for acquiring jobs simultaneously without paying a single penny.  Let’s have a look of customer care jobs in karachi Pakistan one by one.

Call Center Customer Care Jobs in karachi Pakistan

Call Center Customer Care Jobs in karachi Pakistan is one of the most common customer care jobs. You can work in a virtual call center from your home or you can work inside a call center. Irrespective of your work locations, call center agents are responsible for answering phone calls and email inquiries from customers. Call center customer care jobs normally include various job responsibilities depending upon the jobs' nature. However, it’s normally Includes Responding Customer Calls, Handling Customer's Issues, Facilitating Email Inquiries and Making Appointments etc. these jobs are usually given to the people depending upon their expertise, because of the fact that it is important to locate the problem before offering its solution. Call center customer care jobs in karachi Pakistan usually includes Asset managers, Client Service Representatives, RSR (Response Services Representatives), TSR (Technical Support Representatives), Contact Center Representatives and AM (Account Managers).

Accountant Customer Care Jobs in karachi Pakistan

The employee to Accountant customer care jobs are normally responsible for offering solutions to problems related to the accountancy (Accounts' Department). There are various problems regarding cash or invoice payments aspects that need guidance to be handled like Miscalculations in cash flow, balance sheet problems and etc. Depending upon the culture of the various organizations provide various customer care support jobs for the assistance of their valuable customers and clients. Accountant customer care agents usually guide customer about function related to account department, invoices, Bills, Orders procedures and other issues.  Accountant customer care supporter jobs normally publicized in Pakistan as, Customer Relationship Specialist, Account Specialist, Account Service or Management Specialist, Sales Specialist, Account Management Coordinator, (Name of function) Services Associate, Customer Interaction Management Specialist, Corporate Coordinator, and Sale Coordinator.

Telecommunication Customer Support Jobs in karachi Pakistan

Customer Care Support Jobs in telecommunication sector normally guide and help customers over the phone. It is being noticed that most of the telecom organizations and other telecommunication network companies   offer customer support and different assistance guidelines about services to their clients over phones. It's not about-about the assistance of organizations procedures and products, in fact, they have to provide basic support to the clients. Basic Telecommunication customer support jobs include the solid communication skills over the phone and ability to juggle in various jobs tasks rapidly. Customer care jobs in karachi Pakistan under the umbrella of telecommunication are being advertised as Customer Care Executive, Customer Service Professional, Customer Account Manager, Customer Service Executive, Tele-business Professional, Tele-care Executive, Tele-business Executive, Customer Account Director, Customer Liaison Officer, Customer Care Coordinator, Customer Consultant, Tele-care Professional and much more.

Technical Customer Support Jobs in karachi Pakistan

Technical support is usually provided for all kinds of Product that mainly includes Software and Hardware products. All organization of varying domain sizes offers technical support to their clients in different levels of problems. The level of problems technical support varies from organization to organization. Usually, the three levels of basic technical problem support are Basic Support, Troubleshooting Problems Support, and Advance Problem Support. It is compulsory for organizations to support their clients in regard to the technical support when it comes to the problems about Hardware Product, Software Applications and Software Products. Software products usually required frequent technical support at the client's side.  Therefore, the organization needs to assist their clients about Product Flows, Working, and Demo and Up Gradations in Product Backlog Items. Technical support job demands College Degree, Certification and Training. Technical Support Customer care jobs in karachi Pakistan are normally advertised as, Technical Software Support Engineer, Field Technical Support Engineer, Software Technical Support Analyst, PC & Laptop support technician, Help Desk technician Support, Hardware Technician support, Computer Technician, Computer Equipment Repairer, Computer Service Representative and much more.

General Company Based Customer Care Jobs in karachi Pakistan

There are companies that offer customer support for products that have been marketed. These services are part of the product package, therefore, it becomes necessary to provide customer support whenever required and at any given time like  Customer Support Specialist (product or service experts), Customer Representative (Company Rep Customer Support Associates), Customer Advocates, Customer Solution Provider, Company Agents and etc.