Search Results

Customer Care Jobs in Pakistan

Search results - 275 Vacancies found

  • Keyword: Customer-care
Lahore Pakistan Expiry Date: 03 Mar 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 21-34 Years
REQUIRED SKILLS
    customer care, customer sales, Customer Service, customer support, english fluency, telesales
JOB DESCRIPTION

OneWood

We are looking for B2B Telesales/Marketing Executive

Requirements:

  • Proven experience as a B2B Telesales/Marketing Executive
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Keep records of calls and sales and note useful information
  • Set appointments with prospective customers based on availability of sales manager.

0 40 hours per week Manufacturing
  • 1-2 Years
  • fulltime
  • Bachelors
  • 21-34 Years
  • We are looking for B2B Telesales/Marketing Executive

    Requirements:

    • Proven experience as a B2B Telesales/Marketing Executive
    • Proven track record of successfully meeting sales quota preferably over the phone
    • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent knowledge of English
    • Excellent communication and interpersonal skills
    • Keep records of calls and sales and note useful information
    • Set appointments with prospective customers based on availability of sales manager.
Lahore Pakistan Expiry Date: 03 Mar 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 21-34 Years
REQUIRED SKILLS
    customer care, Customer Service, cutomer support, english fluency
JOB DESCRIPTION

New Life Developers

We are looking for Customer Service Representative

Requirements:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills.

0 40 hours per week Manufacturing
  • 1-2 Years
  • fulltime
  • Bachelors
  • 21-34 Years
  • We are looking for Customer Service Representative

    Requirements:

    • Proven customer support experience or experience as a client service representative
    • Track record of over-achieving quota
    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills.
Karachi Pakistan Expiry Date: 03 Mar 2019
Basic Information
  • Total Positions 1
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Female
  • Max Age Limit: 20-37 Years
REQUIRED SKILLS
    customer care, front desk, microsoft office
JOB DESCRIPTION

PNC Solutions

PNC Solutions is looking for Front Desk Officer.

Requirements:

  • Proven experience as Front Desk Officer
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation.

0 40 hours per week Information Technology
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-37 Years
  • PNC Solutions is looking for Front Desk Officer.

    Requirements:

    • Proven experience as Front Desk Officer
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Strong communication and people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation.
Rawalpindi Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 12
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Female
  • Max Age Limit: 19-30 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, telesales
JOB DESCRIPTION

Optimal solutions

We are looking for Telesales Executive

Requirements:

  • Identify and overcome customers objections
  • Obtain customer information
  • Obtain possible customer leads
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Maintain customer and potential customer databases
  • Follow up on each contact
  • Complete records of telephonic interactions and accounts

0 40 hours per week Customer Care
  • 0-1 Years
  • fulltime
  • Bachelors
  • 19-30 Years
  • We are looking for Telesales Executive

    Requirements:

    • Identify and overcome customers objections
    • Obtain customer information
    • Obtain possible customer leads
    • Proven track record of successfully meeting sales quota preferably over the phone
    • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent knowledge of English
    • Maintain customer and potential customer databases
    • Follow up on each contact
    • Complete records of telephonic interactions and accounts
Karachi Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 2
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 19-30 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, english fluency
JOB DESCRIPTION

GE Solucions Private Limited

We are looking for Customer Support Representative

Requirements:

  • Should have excellent command over English grammar, spellings and sentence structure.
  • Preferably 1 year experience in verbal/non-verbal customer support.
  • Have excellent computer typing skills.
  • Be enthusiastic and quick learner
  • Ability to multi-task, prioritize and manage time effectively
  • Customer orientation and ability to adapt/respond to different types of characters

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 19-30 Years
  • We are looking for Customer Support Representative

    Requirements:

    • Should have excellent command over English grammar, spellings and sentence structure.
    • Preferably 1 year experience in verbal/non-verbal customer support.
    • Have excellent computer typing skills.
    • Be enthusiastic and quick learner
    • Ability to multi-task, prioritize and manage time effectively
    • Customer orientation and ability to adapt/respond to different types of characters
Islamabad Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 2
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 19-30 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support
JOB DESCRIPTION

telemall corporation (Pvt.)Ltd

We are looking for Customer Service Officer

Requirements:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

0 40 hours per week Manufacturing
  • 0-1 Years
  • fulltime
  • Intermediate A-level
  • 19-30 Years
  • We are looking for Customer Service Officer

    Requirements:

    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
Rawalpindi Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 2
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 19-30 Years
REQUIRED SKILLS
    customer care, customer sales, Customer Service, telesales
JOB DESCRIPTION

HR Decision Consultancy

We are looking for CSR / Telesales Representative

Requirements:

  • Excellent knowledge of English
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Must be Presentable

0 40 hours per week Manufacturing
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 19-30 Years
  • We are looking for CSR / Telesales Representative

    Requirements:

    • Excellent knowledge of English
    • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Excellent communication and interpersonal skills
    • Cool-tempered and able to handle rejection
    • Must be Presentable
Karachi Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 1
  • Experience: 2-4 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: PKR15000 - 16000/Month PKR
  • Gender: Male
  • Max Age Limit: 21-37 Years
REQUIRED SKILLS
    customer care, microsoft office, reception
JOB DESCRIPTION

Mundia Exports

Mundia Exports is looking for Receptionist.

Responsibilities:

  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries

Requirements:

  • Proven work experience as a Receptionist
  • Proficiency in Microsoft Office Suite
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks.

15,000 40 hours per week Textile Industry
  • 2-4 Years
  • fulltime
  • Intermediate A-level
  • 21-37 Years
  • Mundia Exports is looking for Receptionist.

    Responsibilities:

    • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
    • Provide basic and accurate information in-person and via phone/email
    • Receive, sort and distribute daily mail/deliveries

    Requirements:

    • Proven work experience as a Receptionist
    • Proficiency in Microsoft Office Suite
    • Professional attitude and appearance
    • Solid written and verbal communication skills
    • Ability to be resourceful and proactive when issues arise
    • Excellent organizational skills
    • Multitasking and time-management skills, with the ability to prioritize tasks.
Lahore Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Female
  • Max Age Limit: 21-34 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, english fluency, front desk
JOB DESCRIPTION

Paragon Exchange

We are looking for Front Desk Officer

Requirements:

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Ensure the authenticity of the customer at the time of transaction.
  • Maintain and prepare daily transaction records.
  • Provide information about Organization and its services.
  • File and maintain records.
  • Analyze data to determine answers to questions from customers.
  • Transmit information or documents to customers, using computer, mail.
  • Keep a current record of staff members whereabouts and availability.

0 40 hours per week Banking
  • 1-2 Years
  • fulltime
  • Bachelors
  • 21-34 Years
  • We are looking for Front Desk Officer

    Requirements:

    • Proven experience as front desk representative, agent or relevant position
    • Familiarity with office machines (e.g. fax, printer etc.)
    • Knowledge of office management and basic bookkeeping
    • Ensure the authenticity of the customer at the time of transaction.
    • Maintain and prepare daily transaction records.
    • Provide information about Organization and its services.
    • File and maintain records.
    • Analyze data to determine answers to questions from customers.
    • Transmit information or documents to customers, using computer, mail.
    • Keep a current record of staff members whereabouts and availability.
Lahore Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 5
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: PKR40000 - 100000/Month PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    Client Focus, customer care, Customer Service, english fluency
JOB DESCRIPTION

Xyber System

We are looking for Call Center Agents/ Supervisor

  • Must have experience in handling international clients via telephone.
  • Must be available to work in evening & night shifts.
  • Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.
  • Provide quality customer service through phone calls.
  • Experience in international call center would be preferred.

Requirements:

  • Excellent communication skills.
  • Previous experience in a customer support role.
  • High performer with a track record of over-achievement.
  • Strong phone and verbal communication skills including active listening.
  • Familiarity with CRM systems and practices.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.
  • Neutral or non-inflicted American accent.

40,000 40 hours per week Customer Care
  • 1 Years
  • fulltime
  • Intermediate A-level
  • 20-30 Years
  • We are looking for Call Center Agents/ Supervisor

    • Must have experience in handling international clients via telephone.
    • Must be available to work in evening & night shifts.
    • Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.
    • Provide quality customer service through phone calls.
    • Experience in international call center would be preferred.

    Requirements:

    • Excellent communication skills.
    • Previous experience in a customer support role.
    • High performer with a track record of over-achievement.
    • Strong phone and verbal communication skills including active listening.
    • Familiarity with CRM systems and practices.
    • Customer focus and adaptability to different personality types.
    • Ability to multi-task, set priorities and manage time effectively.
    • Neutral or non-inflicted American accent.
Karachi Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 1
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-40 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support
JOB DESCRIPTION

Prompt HR

Prompt HR is looking for Customer Support Executive.

Requirements:

  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Proficient in English
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.

0 40 hours per week Human Resources
  • 1 Years
  • fulltime
  • Bachelors
  • 22-40 Years
  • Prompt HR is looking for Customer Support Executive.

    Requirements:

    • Proven customer support experience
    • Track record of over-achieving quota
    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Proficient in English
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively.
Karachi Pakistan Expiry Date: 28 Feb 2019
Karachi Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 2
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-40 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support
JOB DESCRIPTION

Avaib

Avaib is looking for Customer Support Representative (French).

Requirements:

  • Proven experience as a Customer Support Representative (French)
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Must be fluent in spoken French
  • Ability to handle outbound calls to company customers
  • Proficient in Microsoft Office.

0 40 hours per week Information Technology
  • 0-1 Years
  • fulltime
  • Intermediate A-level
  • 20-40 Years
  • Avaib is looking for Customer Support Representative (French).

    Requirements:

    • Proven experience as a Customer Support Representative (French)
    • Track record of over-achieving quota
    • Strong phone contact handling skills and active listening
    • Excellent communication and presentation skills
    • Must be fluent in spoken French
    • Ability to handle outbound calls to company customers
    • Proficient in Microsoft Office.
Lahore Pakistan Expiry Date: 28 Feb 2019
Basic Information
  • Total Positions 15
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    call centre, customer care, Customer Service, customer support
JOB DESCRIPTION

Techtronix Corp

We are looking for Call Center Executive

Requirements:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types

0 40 hours per week Information Technology
  • 0-1 Years
  • fulltime
  • Bachelors
  • 20-30 Years
  • We are looking for Call Center Executive

    Requirements:

    • Previous experience in a customer support role
    • Track record of over-achieving quota
    • Strong phone and verbal communication skills along with active listening
    • Familiarity with CRM systems and practices
    • Customer focus and adaptability to different personality types
Lahore Pakistan Expiry Date: 26 Feb 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 21-34 Years
REQUIRED SKILLS
    customer care, Customer Service, customer support, english fluency, front desk, MS Excel, Ms Word
JOB DESCRIPTION

Allied School Data Nagar Campus

We are looking for Receptionist

Requirements:

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills.

0 40 hours per week Education
  • 1-2 Years
  • fulltime
  • Bachelors
  • 21-34 Years
  • We are looking for Receptionist

    Requirements:

    • Proven work experience as a Receptionist, Front Office Representative or similar role
    • Proficiency in Microsoft Office Suite
    • Hands-on experience with office equipment (e.g. fax machines and printers)
    • Professional attitude and appearance
    • Solid written and verbal communication skills
    • Ability to be resourceful and proactive when issues arise
    • Excellent organizational skills.
Islamabad Pakistan Expiry Date: 26 Feb 2019
Basic Information
  • Total Positions 1
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Intermediate A-level
  • Salary Range: Confidential PKR
  • Gender: Female
  • Max Age Limit: 19-30 Years
REQUIRED SKILLS
    customer care, Customer Service, telemarketing
JOB DESCRIPTION

Softvision Communication

We are looking for Telemarketer

Requirements:

  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints

0 40 hours per week Customer Care
  • 0-1 Years
  • fulltime
  • Intermediate A-level
  • 19-30 Years
  • We are looking for Telemarketer

    Requirements:

    • Proven track record of successfully meeting sales quotas preferably over the phone
    • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Excellent communication and presentation skills
    • Proficient in English
    • Skilled in negotiation and dealing with complaints
Multiple Cities Pakistan Expiry Date: 26 Feb 2019
Basic Information
  • Total Positions 6
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, customer sales, Customer Service, customer support, english fluency
JOB DESCRIPTION

HR Excellence Private Limited

We are looking for Call Center Agent

Requirements:

  • Previous experience in a Call Center Agent
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

0 40 hours per week Manufacturing
  • 0-1 Years
  • fulltime
  • Bachelors
  • 20-30 Years
  • We are looking for Call Center Agent

    Requirements:

    • Previous experience in a Call Center Agent
    • Track record of over-achieving quota
    • Strong phone and verbal communication skills along with active listening
    • Familiarity with CRM systems and practices
    • Customer focus and adaptability to different personality types
    • Ability to multi-task, set priorities and manage time effectively
Lahore Pakistan Expiry Date: 26 Feb 2019
Basic Information
  • Total Positions 1
  • Experience: 2-3 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Female
  • Max Age Limit: 21-36 Years
REQUIRED SKILLS
    customer care, customer relationship, Customer Service, customer support, english fluency, relationship management
JOB DESCRIPTION

Edwags

We are looking for Relationship Manager

Requirements:

  • Proven experience as a Client Relationship Manager
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Aptitude for fostering positive relationships
  • Update the customers about their Construction Projects 
  • Having the clients log & calls them - must having the Customer Retaining Abilities
  • Follow up the customers and engage them.

0 40 hours per week Architecture And Construction
  • 2-3 Years
  • fulltime
  • Bachelors
  • 21-36 Years
  • We are looking for Relationship Manager

    Requirements:

    • Proven experience as a Client Relationship Manager
    • Knowledge of customer relationship management (CRM) practices
    • Experience in sales or customer service is preferred
    • Aptitude for fostering positive relationships
    • Update the customers about their Construction Projects 
    • Having the clients log & calls them - must having the Customer Retaining Abilities
    • Follow up the customers and engage them.
Lahore Pakistan Expiry Date: 26 Feb 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Female
  • Max Age Limit: 21-34 Years
REQUIRED SKILLS
    customer care, Customer Service, english fluency, front desk, MS Excel, Ms Word
JOB DESCRIPTION

Edwags

We are looking for Receptionist

Requirements:

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Solid written and verbal communication skills
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Maintains telecommunication system
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
  • Multitasking and time-management skills, with the ability to prioritize tasks.

0 40 hours per week Architecture And Construction
  • 1-2 Years
  • fulltime
  • Bachelors
  • 21-34 Years
  • We are looking for Receptionist

    Requirements:

    • Proven work experience as a Receptionist, Front Office Representative or similar role
    • Proficiency in Microsoft Office Suite
    • Solid written and verbal communication skills
    • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
    • Maintains telecommunication system
    • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
    • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
    • Contributes to team effort by accomplishing related results as needed.
    • Multitasking and time-management skills, with the ability to prioritize tasks.
Karachi Pakistan Expiry Date: 23 Feb 2019
Basic Information
  • Total Positions 1
  • Experience: 3-5 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-45 Years
REQUIRED SKILLS
    customer care, customer success, customer support
JOB DESCRIPTION

Masterkey Systems

Masterkey Systems is looking for Customer Success Specialist.

Responsibilities:

  • Focusing on increasing the user satisfaction level by implementing policies and procedures for business support.
  • Direct interaction with customers via phone calls, e-mail and understand the client’s needs and its reported issues.
  • Monitoring the response time of business support team on daily basis and ensuring team escalates issues that are of general service interruptions.
  • Maintaining the help center by adding or updating the help articles.
  • Interacting with the development team to ensure the successful delivery of issues reported by the support team on daily basis.
  • Helping the R&D team to enhance the application for the business users by collecting feedback.
  • Monitoring the cases lifecycle on daily basis.
  • Developing detail project schedules, estimates, resource plans, and status reports.
  • Track and report progress on required performance indicators.

Requirements:

  • Love learning technology and new applications.
  • Passion for data, analytics, and insights.
  • Client-focused attitude — a customer advocate.
  • High-achiever and creative thinker always looking to exceed expectations.
  • Self-starter with an ability to identify areas for improvement
  • Proven ability to manage multiple projects simultaneously while maintaining strict attention to detail
  • Exceptional communication and presentation skills (both written and verbal)
  • Ability to interact with enterprise customer teams at various levels of technical and non-technical depth
  • High-achiever and creative thinker always looking to exceed expectations.
  • Hands-on ticket tracking or lead generation tool like Zendesk, Desk.com or Salesforce.

0 40 hours per week Information Technology
  • 3-5 Years
  • fulltime
  • Bachelors
  • 25-45 Years
  • Masterkey Systems is looking for Customer Success Specialist.

    Responsibilities:

    • Focusing on increasing the user satisfaction level by implementing policies and procedures for business support.
    • Direct interaction with customers via phone calls, e-mail and understand the client’s needs and its reported issues.
    • Monitoring the response time of business support team on daily basis and ensuring team escalates issues that are of general service interruptions.
    • Maintaining the help center by adding or updating the help articles.
    • Interacting with the development team to ensure the successful delivery of issues reported by the support team on daily basis.
    • Helping the R&D team to enhance the application for the business users by collecting feedback.
    • Monitoring the cases lifecycle on daily basis.
    • Developing detail project schedules, estimates, resource plans, and status reports.
    • Track and report progress on required performance indicators.

    Requirements:

    • Love learning technology and new applications.
    • Passion for data, analytics, and insights.
    • Client-focused attitude — a customer advocate.
    • High-achiever and creative thinker always looking to exceed expectations.
    • Self-starter with an ability to identify areas for improvement
    • Proven ability to manage multiple projects simultaneously while maintaining strict attention to detail
    • Exceptional communication and presentation skills (both written and verbal)
    • Ability to interact with enterprise customer teams at various levels of technical and non-technical depth
    • High-achiever and creative thinker always looking to exceed expectations.
    • Hands-on ticket tracking or lead generation tool like Zendesk, Desk.com or Salesforce.