Customer Care Jobs in Pakistan

Search results - 218 Vacancies found

Customer Care Services can be defined as the services offered to the customers before, during and after purchasing or using goods, services or products. Good customer care services in accordance with clients' expectations, leave a positive image of yours on client/customers' mind. That results "Satisfied Customers". On the other hand bad customer services can produce, negative image, complaints, and bad reviews. From past a few years, customer care/Customer support department in Pakistan has been flourished immensely. Organizations have flourished a separate department in order to facilitate their client and customer for support. This department normally works 24 hours 7 days a week depending upon the nature of business. Customer care jobs in Pakistan are one of the easiest ways to earn money if you do not have any higher education certificate but positive personality and good communication skills.

Karachi, Pakistan

31 january 2017

30 april 2017

Operations Manager

3

3-4 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

24 - Years

Job Description

We Are Looking For Operations Manager

  • As an Operations Manager at Careem, you will be taking full ownership of every single vehicle in our fleet in Pakistan. Whether that may be designing processes with the fleet team for on-boarding captains, handling quality tickets, managing peak in your city, and, ensuring captain happiness or inspiring the team to achieve what they never thought was achievable. After all, you will be leading a team of 20 plus tigers
  • Be the right hand of the General Manager and drive creation and implement the fleet strategy for your city
  • Build scalable processes and organisation in the city to drive fleet growth according to budget and ensure market leadership
  • Build strong and deep relationships with Captains and other suppliers
  • Build and lead a high performance team of Fleet Managers
  • Achieve ambitious KPIs and targets related to Fleet and Operations
  • Lead and drive the continuous improvement process and share best practices within fleet for the city and drive coordination with the central organisation.

Required Skills:

  • Fluent in Urdu and English
  • Highly structured and action driven
  • Data driven and with strong problem solving capabilities
  • Excellent communication
  • Good teamwork skills

Required Skills

business operations, product, solving capabilities

Karachi, Pakistan

30 january 2017

30 april 2017

Customer Representative Officer

25

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.10000/Month

Female

17 - Years

Job Description

90 Degree Technologies for Customer Representative Officer

  • Generating sales leads
  • Identifying and assessing customers’ needs to achieve satisfaction

Required Skills:

  • Team Player
  • Fluent in Urdu and English
  • Excellent communication
  • Good teamwork skills

Required Skills

motivated, punctual, team player

Karachi, Pakistan

30 january 2017

30 april 2017

Receptionist

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Female

23 - Years

Job Description

We Are Looking For Receptionist

  • Receptionist  having Good English writing and Speaking Skills, Attractive well organized personality and knowledge of Corporate Behavior.
  • Mandatory Submission.
  • Recent Photo
  • Current Salary
  • Expected Salary

Required Skills:

  • MS Excel
  • MS Word
  • MS Outlook
  • Fluent in Urdu and English
  • Excellent communication
  • Good teamwork skills

Required Skills

microsoft excel, outlook, word

Karachi, Pakistan

30 january 2017

30 april 2017

Customer Service Executive

3

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.14000/Month

Any

18 - Years

Job Description

Sybrid (Pvt) Ltd - A Lakson Group Company is Looking for Customer Service Executive

Sybrid abides by Equal Employment Opportunity (EEO), those NOT fulfilling the above mentioned criteria will not be entertained.

Required Skills: 

  • Communication & Interpersonal Skills
  • Presentable personality
  • Fluent in Urdu and English
  • Excellent communication
  • Good teamwork skills

Karachi, Pakistan

30 january 2017

30 april 2017

Receptionist

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - Years

Job Description

We Are Looking For Receptionist.
Required Skills:

  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise

 

Required Skills

resourceful, communication

Rawalpindi, Pakistan

29 january 2017

29 april 2017

Customer Service Representative /TSR

20

0-5 Years

Not Specified

Not Specified

High School (Matric, 0-levels or equivalent)

PKR.18000/Month

Any

18 - Years

Job Description

We required agents for call center operations. As a representative for our Company, you will be part of an outbound calling team responsible for aggressively growing our customer base.A position for USA Based project. Experience not required however, preference will be given to applicants with prior international call center experience.

  • The incumbent would be detail oriented and customer eccentric, with driven workforce and attention to details. only serious candidates who are customer focused and have the ability To work on a Night shift, and should possess excellent communications and Linguistic Skills.
  • Applications would be taken under strict supervision and capabilities. We offer competitive salary-packages along with lucrative incentives/bonuses and other fringe benefits.
  • Our biggest asset is our people whom we promise to provide a work environment full of opportunities so that every employee can achieve their true potential.

Required Skills

american/british/neutral accent, regular/ punctual

Karachi, Pakistan

27 january 2017

27 april 2017

Live Chat Expert

20

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.10000/Month

Any

18 - Years

Job Description

Chat Specialists are responsible for taking inbound internet chats for customers using our clients' websites and offerings. In this role, you'll have the opportunity to drive online sales and customer care for our clients' customers. We will teach you the skills you'll need to succeed and provide a path for you to do so. This is a great opportunity to get into a high technology environment and begin your new career.

  • Manage inbound chats by, selling & up-selling client products and services
  • Must be able to type at least 35 words per minute accurately
  • Follow up and build relationships with prospective customers
  • Present, adapt and market client's customer-centric sales model
  • Educate customers on the value and necessity of products
  • Ask qualifying questions and position products that best fit customer needs
  • Assist customers with sales process to ensure direction of client's sale cycle
  • Demonstrate assertiveness in improving TouchCommerce's business plan
  • Cultivate solid relationships and drive customer satisfaction
  • Work with team to create and manage excellent customer experiences

Karachi, Pakistan

26 january 2017

26 april 2017

Manager Industrial Relation

1

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - Years

Job Description

We Are Looking For Manager Industrial Relation.
Required Skills:

  • Strong Communication skills.
  • Problem Solving skills.
  • Good command of Microsoft Office e.g. Word. Excel.
  • Good in English communication.
  • Written and verbal skills.

 

Lahore, Pakistan

26 january 2017

26 april 2017

Call Center Agents / Manager

15

1-4 Years

Fulltime

Not Specified

BSC-BA

PKR.15000/Month

Any

18 - Years

Job Description

We are Looking for Male Female Call center Agents fo USA Campaign 

Experience

  •  2-4 years in Reputed  Call centers

Education

  • University level
  • University Student

Required Skills:

  • Strong communication skills to confidently explain information and converse with customers/clients
  • Organizational skills to effectively process all paperwork/products
  • Self-confidence to take the initiative to approach potential customers/clients

Handsome Salary + Commission + Bonus will be offered those who have experiences in outbound Call Centers 

 

Required Skills

communication skills

Karachi, Pakistan

26 january 2017

26 april 2017

International Call Center Executive

5

0-3 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

18 - Years

Job Description

We are International OUTBOUND CALL CENTER looking for energetic MALES & FEMALES with experience in USA & Canada (Telecom Campaigns e.g. ROGERS, BELL or VONAGE etc.).

  • Candidates with experience on other Campaigns or no experience can also apply.
  • Candidate should be very fluent in English & have good communication skills.

BASIC SALARY Package: (Night Shift)
• Level 1: PKR 15,000 (No Experience Required)
• Level 2: PKR 20,000 (One Year Experience Required)
• Level 3: PKR 25,000 (More Than One Year Experience Require

 

Required Skills

english fluency

Karachi, Pakistan

25 january 2017

25 april 2017

Call Agents For USA & UK Campaign

6

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR.15000/Month

Any

17 - Years

Job Description

RIMS International is Looking for Call Agents for USA & UK Campaign

USA & Canada (Telecom Campaigns e.g. ROGERS, BELL or VONAGE etc.). Candidates with experience on other Campaigns or no experience

SHIFT TIMING:

  • 10:30 PM - 6:30 AM 
  • Walk-In for Interview from Monday to Saturday 06 PM to 09 PM

Required Skills:

  • Strong Communication Skills
  • Fluent in Urdu and English
  • Good teamwork skills
  • Hard work

Karachi, Pakistan

25 january 2017

25 april 2017

Front Desk Officer

1

1 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

20 - Years

Job Description

We Are Looking For Front Desk Officer.

Responsibilities:

  • Greet and welcome guests
  • Answer questions and address complaints
  • Receive letters and packages
  • Keep updated records and files

Requirements:

  • Familiar with office machines (e.g. fax. printer etc.)
  • Proficient in English (oral and written)

Karachi, Pakistan

25 january 2017

25 april 2017

International Customer Support Executive

4

1-2 Years

Fulltime

Not Specified

Bachelors

PKR.50000/Month

Any

20 - Years

Job Description

Logicose is Looking for International Customer Support Executive

  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Provide quality sales through live chat.
  • Takes orders by obtaining and verifying information.
  • Determines eligibility by comparing client information to requirements.
  • prepare and send proposals to clients based on their requirements.

Required Skills:

  • Cold Calling
  • Strong Communication Skills
  • Fluent in English
  • Good teamwork skills

Karachi, Pakistan

25 january 2017

25 april 2017

Customer Service Representative

30

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

20 - Years

Job Description

We Are Looking For Customer Service Representative.
Required Skills:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritise, and manage time effectively

Karachi, Pakistan

25 january 2017

25 april 2017

Call Centre Executive Software International Marketing

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

21 - Years

Job Description

Mustahsan Zaidi is Looking for Call Centre Executive Software International Marketing

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following communication “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions and/or alternatives

Required Skills:

  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Fluent in English
  • Good teamwork skills
  • Hard work

Karachi, Pakistan

25 january 2017

25 april 2017

Store Keeper

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Any

21 - Years

Job Description

We Are Looking For Store Keeper.
Required Skills:

  • Time management Skills
  • English Language Skills
  • Health & Safety Systems Skills
  • Knowledge of Policy & Procedure Skills
  • Written Communication Skills

Karachi, Pakistan

25 january 2017

25 april 2017

Telephone Operator

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

Confidential

Female

18 - Years

Job Description

We Are Looking For Telephone Operator.
Required Skills:

  • Telephone operators must have excellent interpersonal communication skills.
  • Including strong speaking and active listening skills. 
  • Critical thinking and analytical skills are also crucial for performing well in this occupation.

Karachi, Pakistan

24 january 2017

24 april 2017

Calling Representative - Outbound

30

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR.15000/Month

Any

16 - Years

Job Description

90 Degree Technologies is Looking for Calling Representative - Outbound

  • Following communication “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions and/or alternativ

NIGHT SHIFT (10:30 PM - 6:30 AM) 15000/= basic plus commission and daily/weekly incentives.

Required Skills:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Fluent in Urdu and English
  • Good teamwork skills

Lahore, Pakistan

24 january 2017

24 april 2017

Customer Services Officer

1

1 Years

Fulltime

Not Specified

Bachelors

PKR.15000/Month

Any

20 - Years

Job Description

Apollo Group Is Looking For Customer Services Officer

  • Taking customers complaints, requests and inquiries through calls on daily basis.
  • Data entry of calls per day.
  • Liason with service team for resolving the customer complaints.
  • Continous follow-ups with service team.
  • Feedback from a customer on their complaints.
  • Arrangement of required parts for resolving complaints.
  • Any other task assigned by management.

Required Skills:

  • Good command of MS Office (Excel, Word).
  • Customer Services.
  • Prior Experience of Call centre will be preferred.
  • Good Communication Skills.
  • Responsible.

Karachi, Lahore, Pakistan

24 january 2017

24 april 2017

Front Desk Officer

1

2-3 Years

Fulltime

Not Specified

Bachelors

Confidential

Female

21 - Years

Job Description

Concept Fertility Centre is Looking for Front Desk Officer

  • Its clinical services are looked after by eminent and highly respected Doctor Faridoon Setna, Chair and the Medical Director.
  • Minimum qualification BBA/Graduate with 2/3 years relevant experience. 
  • Excellent customer service, communication/language, managerial & computer skills are required.

Required Skills:

  • Strong Communication Skills
  • technological 
  • Fluent in Urdu and English
  • Good teamwork skills
  • Hard work

Karachi, Pakistan

24 january 2017

24 april 2017

Supply Assistant

2

2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

25 - Years

Job Description

We Are Looking For Supply Assistant.
Required Skills:

  • Experience working within a similar role is highly desirable
  • Ability to manage multiple tasks
  • Confident, outgoing, and with a predisposition to teach others
  • Technical proficiency, literacy skills and a competent computer user

Karachi, Pakistan

23 january 2017

23 april 2017

Call Center Executives - Canadian

30

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

16 - Years

Job Description

90 Degree Technologies is Looking for Call Center Executives - Canadian

Required Skills:

  • Basic English language
  • Punctual
  • Candidate has to take orders through outbound calls
  • Customers Support

Islamabad, Pakistan

23 january 2017

23 april 2017

Customer Services Manager

1

5-8 Years

Fulltime

Not Specified

Masters (16 years qualification )

PKR.40000/Month

Male

27 - Years

Job Description

Mansha Brothers is looking for Customer Services Manager.

  • Keeps an eye on the progress of the team to ensure client handling on standards. Handle’s telephonic calls to and from engineers for difficult clients where required
  • Keeps identifying training needs of staff and facilitates where required .
  • Devises strategies to avoid repeat calls and getting back drained clients
  • Keeping an eye on MB Software entries done by call agents, route planning and provides relevant reports as and when required to BM/ Director
  • Repair , replacement spare parts list, requisitions, quotations and DCs  approving authority for CS department and owner of relevant pricing and purchases.
  • Compliance with sales and service targets agreed with leadership.
  • Approves and Facilitates office equipment repair and timely deliveries.
  • Stationary/ tools provision approval for workshop, Call center, engineers and 3R  before 10th of every month.
  • Keeps an eye on “Complaint Status” and ensures engineers progress on daily basis
  • Ensures Management and assignment of complaint calls to engineers through call agent, routing through 3R supervisors, contracts and attracting back drained clients
  • Keeps a close eye on customer/ clients feedback on the “Maintenance Slip” and makes feedback calls to ensure feedback given on the maintenance slip
  • Keeping an eye on the pending complaint alerts given by software. Maximum calls should be handled the same day and pending status should remain empty
  • Ensures helping the field staff any technical assistance required
  • Facilitates booking the equipment in workshop if not fixable at client’s end
  • “Complaint Current Day status” report in MBCS must be reviewed on daily basis
  • “CSD weekly report” in MBCS should be discussed on weekly bases with call agents
  • “MB Time manager” in MBCS must be discussed on weekly basis
  • “Copy volume” must be discussed on daily basis to ensure on time services and maintenance required for the equipment
  • “Repeat call” report must be run on daily basis to ensure not having a repeated complaint call.
  • Should make a strategy to ensure business generation through local resources available
  • Render professional wiring services and enabling team to get into tenders in order to generate income
  • Ensuring on time deliveries of such business venues while complying with world class standards 

Required Skills

communication skills, microsoft excel

Karachi, Pakistan

23 january 2017

23 april 2017

Call Center Sales Agent

1

1-2 Years

Fulltime

Not Specified

Bachelors

PKR.15000/Month

Male

20 - Years

Job Description

Success Communique is Looking for Call Center Sales Agent

  • Our Call Center facility located in main Gulshan-e-Iqbal road have Vacant “Call Center Sales Agent” Seats for International Sales required punctual,dedicated and fast learners on urgent bases.
  • Great Opportunity for Matric/Inter Students looking for kick start towards their career path. You will learn Sales/Marketing Skills and improve your communication skills in a professional environment.
  • Job Timing: Night Shift

Required Skills:

  • Taking Calls.
  • Strong Communication Skills
  • Fluent in Urdu and English
  • Good teamwork skills

Karachi, Pakistan

23 january 2017

21 may 2017

Front Desk Officer

1

2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Female

20 - Years

Job Description

We Are Looking For Front Desk Officer.
Required Skills:

  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

 

Rawalpindi, Pakistan

21 january 2017

06 may 2017

Customer Service Representative

70

0-2 Years

Fulltime

Not Specified

Not Required

PKR.15000/Month

Any

18 - Years

Job Description

We are Hiring Fresh And Experienced Candidates For  Our Call Center.

Required Skills:

  • Excellent Communication and Negotiations skills, 
  • Strong phone contact handling skills and active listening
  • Good presentation skills
  • Ability to multi-task, prioritise, and manage time effectively

Karachi, Islamabad, Pakistan

21 january 2017

21 april 2017

Under Review

Female Customer Service & Marketing Executive

2

1-3 Years

Fulltime

Not Specified

Not Required

PKR.10000/Month

Female

18 - Years

Job Description

  • Business Consultancy company in Ajman UAE  is looking for young energetic good looking and dynamic Individual Female Marketing Executive.
  • Key Responsibilities:
  • will be post our package ads on online classifieds, 
  • deal clients & reply inquires by phone & emails etc . 
  • Training will be provided 
  • Required Skills:
  • Must be fluent in English & Urdu, 
  • Having excellent command on MS Office and internet surfing, 
  • Excellent Communication and Negotiations skills, 
  • Ability to take initiatives and generate business leads, 
  • can handle outdoor meetings, 
  • Confident and influencing personality will be preferred , 
  • Note :- This job is only for those female who can Travel to UAE So Kindly send your detailed cv with photo

Required Skills

communication skills, good communicational skills, good computer and internet skills, online marketing

Karachi, Islamabad, Pakistan

21 january 2017

21 april 2017

Customer Service & Marketing Executive

2

1-3 Years

Fulltime

Not Specified

Not Required

PKR.10000/Month

Female

18 - Years

Job Description

Business Consultancy company in Ajman UAE  is looking for young energetic good looking and dynamic Individual Female Marketing Executive.

Key Responsibilities:

  • will be post our package ads on online classifieds, 
  • deal clients & reply inquires by phone & emails etc . 
  • Training will be provided 

Required Skills:

  • Must be fluent in English & Urdu, 
  • Having excellent command on MS Office and internet surfing, 
  • Excellent Communication and Negotiations skills, 
  • Ability to take initiatives and generate business leads, 
  • can handle outdoor meetings, 
  • Confident and influencing personality will be preferred , 

Note : This job is only for those female who can Travel to UAE So Kindly send your detailed cv with photo

Required Skills

communication skills, good communicational skills, good computer and internet skills, online marketing

Lahore, Pakistan

21 january 2017

21 april 2017

Customer Service Agent

5

1 Years

Fulltime

Not Specified

Not Required

PKR.20000/Month

Male

18 - Years

Job Description

We are looking for experienced customer care rep who can assist customers.

  • This position requires you to be reliable and have well spoken English. 
  • Good communication skills.
  • Good confidence.
  • This will be night shifts, 10 pm til 7 am. 
  • Please do not apply if you can't do night shifts or can't speak/understand English.   

Required Skills

perfect english

Karachi, Pakistan

20 january 2017

20 april 2017

Public Relations Manager

1

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - Years

Job Description

Careem Pakistan is Looking for Public Relations Manager

  • At Careem, our mission is to simplify & improve the lives of people, initially through solutions that make transportation in the region reliable, and over time, through disruptions in payments and logistics. In the process, we want to build an organisation that inspires and become a world-class institution from the region.
  • With% monthly growth, we now operate in cities across countries and host over 6million users. 
  • Develop relationships with local and regional media players (Print, TV networks, online publishers and journalists).
  • Proactively seek and evaluate opportunities for events, partnerships, sponsorship and advertising on an ongoing basis.

Required Skills:

  • Coordinate all public relations activities
  • Proactively seek
  • Exceptional writing and editing skills
  • Fluent in Urdu and English
  • Good teamwork skills

Karachi, Pakistan

20 january 2017

20 april 2017

Call Center Executive

6

0-3 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.15000/Month

Any

18 - Years

Job Description

We are International OUTBOUND call centre looking for Call center Executive with experience in USA & Canada (Telecom Campaigns e.g. ROGERS, BELL or VONAGE etc.). 

  • Candidates with experience on other Campaigns or no experience can also apply. 
  • Candidate should be very fluent in English.
  • Have good communication skills.
  • Good confidence.

Basic salary Package: (Night Shift)

  • Level 1: PKR 15,000 (No Experience Required)
  • Level 2: PKR 20,000 (One Year Experience Required)
  • Level 3: PKR 25,000 (More Than One Year Experience Require)

Karachi, Islamabad, Pakistan

20 january 2017

20 april 2017

B2B Communication Specialist/Negotiation Officer

20

0-1 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.20000/Month

Any

18 - Years

Job Description

Protégé Global is providing an opportunity for candidates to join our dynamic organization for the position of B2B communication specialist/Negotiation Officer.

  • A chance to earn competitive fixed salary + handsome commission in Night shift (9 P.M-6 A.M) along transportation service and Medical Insurance.
  • If you are ready to work in a challenging environment and have effective communication skills.
  • Good confidence.

Required Skills

communication skills, negotiation skills

Lahore, Pakistan

20 january 2017

20 april 2017

Customer Support Specialist

35

0 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

22 - Years

Job Description

Ibex Global is looking for a Customer Support Specialist.Proven customer support experience or experience as a client service representative.
Required Skills:

  • Proven customer support experience or experience as a client service representative.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, priorities, and manage time effectively.

 

Abbottabad, Pakistan

19 january 2017

19 april 2017

Telephone Operator

1

0 Years

Fulltime

Not Specified

FA-FSC

PKR.7000/Month

Female

20 - Years

Job Description

CliX Solutions is looking for Telephone Operator.

  • Converting potential website visitors into business and developing longterm working relations with them.
  • Handle customer interaction
  • Support Business Development Department
  • Respond to inbound calls regarding product and service query

Required Skills:

  • Strong Verbal and Written Communication Skills, 
  • Good computer knowladge
  • Should be able to meet targets.
  • Goal-oriented, determined and high-achiever.
  • Good confidence.

Karachi, Pakistan

19 january 2017

19 april 2017

Customer Support Representative

50

0-1 Years

Parttime

Not Specified

Intermediate/A-Level

Confidential

Any

19 - Years

Job Description

Bizz World Communications is Looking for Customer Support Representative

  • Executive will get a rapid growth on the basis of good and consistent performance.Training will be provided to the new candidates that will enable them to deliver Live Support to our customers.
  • EveningShift 6:00 PM to 10:00 PM (Part Time Job) - 4 hours Shift

Required Skills:

  • Call Center
  • Strong Communication Skills
  • Fluent in Urdu and English
  • Good teamwork skills

Karachi, Pakistan

18 january 2017

18 april 2017

Customer Support Officer - Outbound

30

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

Confidential

Any

17 - Years

Job Description

We Are Looking For Customer Support Officer - Outbound.
Required Skills:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Karachi, Pakistan

17 january 2017

17 april 2017

Telesales Executive

35

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR.15000/Month

Any

17 - Years

Job Description

90Degree Technologies is Looking Telesales Executive

  • Required male/female tele-representatives
  • URGENTLY required  telemarketers for NIGHT SHIFT (10PM-6AM) .

Required Skills:

  • Basic communication skills
  • Customer Handling
  • Punctual
  • Fluent in Urdu and English

Karachi, Pakistan

16 january 2017

16 april 2017

Customer Support Executive

30

0-5 Years

Fulltime

Not Specified

Bachelors

PKR. 5000 - 20000/Month

Any

20 - 30 Years

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Skills & Abilities:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

Perks:

Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

Transport:

Conveyance will be provided to females only, males own transport.

Required Skills

communication skills

Karachi, Pakistan

16 january 2017

16 april 2017

Receptionist

1

1-2 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.10000/Month

Female

19 - Years

Job Description

Ingenious Tribe Global Solutions is Looking Receptionist 

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Answering, screening and forwarding any incoming phone calls while providing basic information when needed
  • Receiving and sorting daily mail/deliveries/couriers
  • Update appointment calendars and schedule meetings/appointments
  • Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Required Skills:

  • Strong Communication Skills
  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise

Karachi, Pakistan

13 january 2017

13 april 2017

PR Manager

1

5 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - Years

Job Description

We Are Looking For Public Relations Manager
Required Skills:

  • The Incumbent shall be responsible for overseeing internal and external communications
  • Public relations
  • Content generation and media/social visibility
  • Should have excellent content writing and proofing skills
  • MS Office and Language skills
  • Interpersonal and time management skills

Karachi, Pakistan

13 january 2017

13 april 2017

Senior HR Generalist

1

3-4 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - Years

Job Description

We Are Looking For Senior HR Generalist.
Required Skills:

  • Strong verbal and written communication skills; ability to relate information with clarity.
  • Strong computer skills, including Microsoft platform and time and attendance systems, for the purposes of data entry and report creation and maintenance.Strong Interpersonal & Analytical skills 
  • Strong Interpersonal & Analytical skills 

Lahore, Pakistan

13 january 2017

13 april 2017

Tele Sales Representative

4

1-3 Years

Fulltime

Not Specified

FA-FSC

PKR.12000/Month

Any

18 - Years

Job Description

  • We are looking for experienced and talented male and female call center representatives TSR who have good communication skills for our NIGHT SHIFT. Our targeted market is USA and Canada.
  • Candidate should be hardworking, dedicated and self motivated.Good basic salary package is waiting for right deserving candidate. Flexible to work in NIGHT SHIFT, MONDAY to FRIDAY onlyBasic salary + huge Incentive + residual on top of incentives.

Specifications:

  • Preferably good typing skills.
  • Ability to use computer and MS word etc.
  • Sales experience preferred with demonstrated success in an inside sales role.
  • One year of experience working in Call Center industry is preferred.
  • Strong interpersonal and customer service skillsGood English language

Required Skills

call center, communication skills, english language

Karachi, Pakistan

13 january 2017

13 april 2017

Customer Support - Team Lead

1

4-6 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - Years

Job Description

24Hours.Pk is Looking Customer Support - Team Lead

  • through consistent development and coaching of his/her team. It will be his/her role to ensure that our people continue to be the winning differentiator.
  • Ensures timely processing of customer orders and helps resolves customer disputes.
  • Identifies system and workflow improvements to enhance the team's efficiency.
  • Typically reports to head of a unit/department.
  • Design work strategy and Key Performance indicators for the customer support team
  • Occasionally, make calls to clients, who have placed the order on the website.
  • Attend calls from customers/ potential buyers to respond queries.

Required Skills:

  • Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals
  • Strong Communication Skills (Writing and Verbal)
  • A wide degree of creativity and latitude is expected.
  • Strong Leadership Skills
  • Soft spoken and Good Quality of Voice/accent
  • Presentable and Flexible
  • Strong Problem Skills

Karachi, Pakistan

13 january 2017

13 april 2017

Customer Relationship Officer

35

0 Years

Fulltime

Not Specified

Intermediate/A-Level

PKR.10000/Month

Any

17 - Years

Job Description

90Degree Technologies is Looking Customer Relationship Officer

  • Positive, hard working individual with the ability to resolve problems and work well with others seeks a job change as a Customer Relationship Office

Required Skills:

  • Strong Communication Skills
  • Computer skills
  • Customer Relationship Officer
  • Fluent in Urdu and English

Lahore, Pakistan

13 january 2017

13 april 2017

Customer Support Executive - Domestic

30

0-5 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

20 - 30 Years

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Working Hours: 9 hour shift
  • Requirements (Education): Bachelors qualified
  • No. of Vacancies: 30+
  • Age limit: 20 to 30
  • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
  • Job Shift: On Rotation
  • Job Type: Full-time
  • Salary: 14,000 to 18,000 per month

Skills & Abilities:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

Required Skills

communication skills, must be flexible to work in shifts

Karachi, Pakistan

13 january 2017

13 april 2017

Customer Support Representative

5

1-2 Years

Fulltime

Not Specified

Bachelors

Confidential

Any

23 - Years

Job Description

We Are Looking For Customer Support Representative - Inbound Calls
Required Skills:

  • Excellent communication and presentation skills
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices

Working hours:

  •  10:00 am - 07:00 pm (Monday - Saturday)

Karachi, Pakistan

13 january 2017

13 april 2017

Cal Center Agent

10

1 Years

Not Specified

Not Specified

FA-FSC

PKR.10000/Month

Any

18 - Years

Job Description

X-PERTZ Solutions is looking for Cal Center Agents only Young, Energetic, regular and hardworking.

  • Basic requirement ability to speak English.
  • Excellent communication skills
  • Strong Interpersonal And Customer Service Skills
  • Good confidence.
  • Free training will be provided.

Required Skills

english speaking skills

Karachi, Pakistan

13 january 2017

13 april 2017

Customer Support Representative

3

1 Years

Fulltime

Not Specified

Bachelors

Confidential

Female

20 - Years

Job Description

We Are Looking For Customer Support Representative.
Required Skills:

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

Karachi, Pakistan

13 january 2017

13 april 2017

Sales Representatives Assistant

25

0-1 Years

Fulltime

Not Specified

High School (Matric, 0-levels or equivalent)

PKR.10000/Month

Any

16 - Years

Job Description

90Degree Technologies is Looking Sales Representatives Assistant

  • Provides sales vs. projection results by preparing and forwarding sales tracking reports.
  • Forwards samples by entering request; arranging shipment; notifying customer.
  • Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.

Required Skills:

  • Basic communication skills
  • Computer skills
  • Sales Representatives Assistant
  • Fluent in Urdu and English

Karachi, Pakistan

12 january 2017

12 april 2017

Outbound Call Center Agents

6

0 Years

Fulltime

Not Specified

FA-FSC

PKR.15000/Month

Any

18 - Years

Job Description

RIMS International is Looking Outbound Call Center-Night Shift

Outbound call centers are those where the primary duties and responsibilities of the call center agents includes making outgoing calls to a list of people that the company provides.

Required Skills:

  • Strong Communication Skills
  • Fluent in Urdu and English
  • Good teamwork skills
  • High school degree

Customer Care Jobs in Pakistan

Although there is the list of skills you should have for customer care jobs, but most essentials are Patience, Attentiveness, Clear Communication Skills, Knowledge about the Product (Goods, Services), Time Management, Ability to Satisfy Customer, Negotiation Skills, Willing to learn and Work Under-Pressure. Good Customer care Services includes building a good relationship with the customer, with this positive, friendly and helpful impression on the customer will result in the higher promotion of your business by the words of your “Happy Customers” (Satisfied ones). They will keep purchasing goods and will recommend as well to their friends and acquaintances.

Vital Customer Care Jobs in Pakistan

RightJobs.Pk is Pakistan fastest growing online job platform that enlists a huge list customer care jobs in Pakistan from both public and private sectors.  They keep on updating their jobs post on a daily basis. RightJobs.Pk provides equal opportunities for the employer and job seekers, you can post vacancies and apply for acquiring jobs simultaneously without paying a single penny.  Let’s have a look of customer care jobs in Pakistan one by one.

Call Center Customer Care Jobs in Pakistan

Call Center Customer Care Jobs in Pakistan is one of the most common customer care jobs. You can work in a virtual call center from your home or you can work inside a call center. Irrespective of your work locations, call center agents are responsible for answering phone calls and email inquiries from customers. Call center customer care jobs normally include various job responsibilities depending upon the jobs' nature. However, it’s normally Includes Responding Customer Calls, Handling Customer's Issues, Facilitating Email Inquiries and Making Appointments etc. these jobs are usually given to the people depending upon their expertise, because of the fact that it is important to locate the problem before offering its solution. Call center customer care jobs in Pakistan usually includes Asset managers, Client Service Representatives, RSR (Response Services Representatives), TSR (Technical Support Representatives), Contact Center Representatives and AM (Account Managers).

Accountant Customer Care Jobs in Pakistan

The employee to Accountant customer care jobs are normally responsible for offering solutions to problems related to the accountancy (Accounts' Department). There are various problems regarding cash or invoice payments aspects that need guidance to be handled like Miscalculations in cash flow, balance sheet problems and etc. Depending upon the culture of the various organizations provide various customer care support jobs for the assistance of their valuable customers and clients. Accountant customer care agents usually guide customer about function related to account department, invoices, Bills, Orders procedures and other issues.  Accountant customer care supporter jobs normally publicized in Pakistan as, Customer Relationship Specialist, Account Specialist, Account Service or Management Specialist, Sales Specialist, Account Management Coordinator, (Name of function) Services Associate, Customer Interaction Management Specialist, Corporate Coordinator, and Sale Coordinator.

Telecommunication Customer Support Jobs in Pakistan

Customer Care Support Jobs in telecommunication sector normally guide and help customers over the phone. It is being noticed that most of the telecom organizations and other telecommunication network companies   offer customer support and different assistance guidelines about services to their clients over phones. It's not about-about the assistance of organizations procedures and products, in fact, they have to provide basic support to the clients. Basic Telecommunication customer support jobs include the solid communication skills over the phone and ability to juggle in various jobs tasks rapidly. Customer care jobs in Pakistan under the umbrella of telecommunication are being advertised as Customer Care Executive, Customer Service Professional, Customer Account Manager, Customer Service Executive, Tele-business Professional, Tele-care Executive, Tele-business Executive, Customer Account Director, Customer Liaison Officer, Customer Care Coordinator, Customer Consultant, Tele-care Professional and much more.

Technical Customer Support Jobs in Pakistan

Technical support is usually provided for all kinds of Product that mainly includes Software and Hardware products. All organization of varying domain sizes offers technical support to their clients in different levels of problems. The level of problems technical support varies from organization to organization. Usually, the three levels of basic technical problem support are Basic Support, Troubleshooting Problems Support, and Advance Problem Support. It is compulsory for organizations to support their clients in regard to the technical support when it comes to the problems about Hardware Product, Software Applications and Software Products. Software products usually required frequent technical support at the client's side.  Therefore, the organization needs to assist their clients about Product Flows, Working, and Demo and Up Gradations in Product Backlog Items. Technical support job demands College Degree, Certification and Training. Technical Support Customer care jobs in Pakistan are normally advertised as, Technical Software Support Engineer, Field Technical Support Engineer, Software Technical Support Analyst, PC & Laptop support technician, Help Desk technician Support, Hardware Technician support, Computer Technician, Computer Equipment Repairer, Computer Service Representative and much more.

General Company Based Customer Care Jobs in Pakistan

There are companies that offer customer support for products that have been marketed. These services are part of the product package, therefore, it becomes necessary to provide customer support whenever required and at any given time like  Customer Support Specialist (product or service experts), Customer Representative (Company Rep Customer Support Associates), Customer Advocates, Customer Solution Provider, Company Agents and etc.