Ibex. Jobs in Pakistan | RightJobs.pk
Company Information

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Head quartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience.

Delivering innovation for over 14 years, IBEX Global offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to support and streamline an expansive array of customer-facing solutions. Its global network of offices is a cost-effective and strategic way to outsource key customer management and back office requirements to a partner with Fortune 100 project experience.

Vacancies

Karachi Pakistan Expiry Date: 07 Apr 2019
Basic Information
  • Total Positions 1
  • Experience: 2-4 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    c sharp, css, dot net, Html, Javascript, web development
JOB DESCRIPTION

Ibex.

Ibex. is looking for Web developer (.Net).

Requirements:

  • Strong knowledge of .NET web framework
  • Proficient in (C# and/or VB.NET), with a good knowledge of their ecosystems
  • Familiarity with the Mono framework
  • Strong understanding of object-oriented programming
  • Skill for writing reusable libraries
  • Familiar with various design and architectural patterns
  • Knowledge of concurrency patterns
  • Familiarity with Microsoft SQL Server
  • Experience with popular web application frameworks
  • Familiarity with Windows Presentation Framework
  • Knack for writing clean, readable, and easily maintainable code
  • Understanding of fundamental design principles for building a scalable application
  • Experience creating database schemas that represent and support business processes
  • Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
  • Experience implementing automated testing platforms and unit tests
  • Proficient understanding of code versioning tools (such as Git, SVN, and Mercurial)

0 40 hours per week BPO
  • 2-4 Years
  • fulltime
  • Bachelors
  • 25-35 Years
  • Ibex. is looking for Web developer (.Net).

    Requirements:

    • Strong knowledge of .NET web framework
    • Proficient in (C# and/or VB.NET), with a good knowledge of their ecosystems
    • Familiarity with the Mono framework
    • Strong understanding of object-oriented programming
    • Skill for writing reusable libraries
    • Familiar with various design and architectural patterns
    • Knowledge of concurrency patterns
    • Familiarity with Microsoft SQL Server
    • Experience with popular web application frameworks
    • Familiarity with Windows Presentation Framework
    • Knack for writing clean, readable, and easily maintainable code
    • Understanding of fundamental design principles for building a scalable application
    • Experience creating database schemas that represent and support business processes
    • Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
    • Experience implementing automated testing platforms and unit tests
    • Proficient understanding of code versioning tools (such as Git, SVN, and Mercurial)
Karachi Pakistan Expiry Date: 07 Apr 2019
Basic Information
  • Total Positions 1
  • Experience: 2-3 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    community engagement, community management, digital marketing, social media management
JOB DESCRIPTION

Ibex.

Ibex. is looking for Community Management Specialist.

Responsibilities:

  • Moderating User Generated Content that appears and escalating any issues to the appropriate internal/client teams.
  • Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns.
  • Interpret the direction of strategy/planning and creative leads.
  • Communicate and coordinate client service, production and strategy/planning teams ensuring that community strategy supports overall brand goals and objectives.
  • Utilize social listening tools to generate insights
  • Summarize insights and conversations to create actionable, client-facing reports that lead to optimization
  • Create and maintain Content Calendars, including writing Social Media Status Updates
  • Post relevant content in accordance with Content Calendar
  • Review user generated comments and posts in a quick and timely manner
  • Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience.
  • Enforce the Social Media Guidelines as defined by the brand.

Requirements:

  • Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.
  • Understanding of popular social networks – design, functionality, users.
  • Proficiency in social listening tools.
  • Excellent verbal, written, and presentation skills.
  • 2+ years of experience managing social media platforms or communities for brands.

0 40 hours per week BPO
  • 2-3 Years
  • fulltime
  • Bachelors
  • 25-35 Years
  • Ibex. is looking for Community Management Specialist.

    Responsibilities:

    • Moderating User Generated Content that appears and escalating any issues to the appropriate internal/client teams.
    • Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns.
    • Interpret the direction of strategy/planning and creative leads.
    • Communicate and coordinate client service, production and strategy/planning teams ensuring that community strategy supports overall brand goals and objectives.
    • Utilize social listening tools to generate insights
    • Summarize insights and conversations to create actionable, client-facing reports that lead to optimization
    • Create and maintain Content Calendars, including writing Social Media Status Updates
    • Post relevant content in accordance with Content Calendar
    • Review user generated comments and posts in a quick and timely manner
    • Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience.
    • Enforce the Social Media Guidelines as defined by the brand.

    Requirements:

    • Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.
    • Understanding of popular social networks – design, functionality, users.
    • Proficiency in social listening tools.
    • Excellent verbal, written, and presentation skills.
    • 2+ years of experience managing social media platforms or communities for brands.
Karachi Pakistan Expiry Date: 07 Apr 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    customer care, customer relationship, customer support
JOB DESCRIPTION

Ibex.

Ibex. is looking for Customer Support Executive – Domestic.

Responsibilities:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Requirements:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • Bachelors
  • 20-30 Years
  • Ibex. is looking for Customer Support Executive – Domestic.

    Responsibilities:

    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    • Follow up to ensure that appropriate actions were taken on customers’ requests.
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.

    Requirements:

    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Possess Knowledge of Call Centre Operations
    • Must be flexible to work in shifts
    • Excellent communication skills
Karachi Pakistan Expiry Date: 07 Apr 2019
Basic Information
  • Total Positions 1
  • Experience: 2-3 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-40 Years
REQUIRED SKILLS
    compliance, corporate laws, corporate management, regulatory affair
JOB DESCRIPTION

Ibex.

Ibex. is looking for Compliance Officer.

Requirements:

  • Experience in risk management
  • Knowledge of legal requirements and controls (e.g. Anti-Money Laundering, or AML)
  • Familiarity with industry practices and professional standards
  • Excellent communication skills
  • Integrity and professional ethics
  • Business acumen
  • Teamwork skills
  • Attention to detail

0 40 hours per week Information Technology
  • 2-3 Years
  • fulltime
  • Bachelors
  • 25-40 Years
  • Ibex. is looking for Compliance Officer.

    Requirements:

    • Experience in risk management
    • Knowledge of legal requirements and controls (e.g. Anti-Money Laundering, or AML)
    • Familiarity with industry practices and professional standards
    • Excellent communication skills
    • Integrity and professional ethics
    • Business acumen
    • Teamwork skills
    • Attention to detail
Karachi Pakistan Expiry Date: 11 Mar 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 23-30 Years
REQUIRED SKILLS
    automation, Java, selenium, Software Quality Assurance, Testing Methodologies
JOB DESCRIPTION

Ibex.

Ibex. is looking for SQA Engineer.

Requirements:

  • Technical Skills: SQL, Java, Selenium, Testing methodologies etc.
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Hands-on experience with both white box and black box testing
  • Hands-on experience with automated testing tools
  • Experience working in an Agile/Scrum development process
  • Experience with performance and/or security testing is a plus

0 40 hours per week Information Technology
  • 1-2 Years
  • fulltime
  • Bachelors
  • 23-30 Years
  • Ibex. is looking for SQA Engineer.

    Requirements:

    • Technical Skills: SQL, Java, Selenium, Testing methodologies etc.
    • Experience in writing clear, concise and comprehensive test plans and test cases
    • Hands-on experience with both white box and black box testing
    • Hands-on experience with automated testing tools
    • Experience working in an Agile/Scrum development process
    • Experience with performance and/or security testing is a plus