Ibex. Jobs in Pakistan | RightJobs.pk
Company Information

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Head quartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience.

Delivering innovation for over 14 years, IBEX Global offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to support and streamline an expansive array of customer-facing solutions. Its global network of offices is a cost-effective and strategic way to outsource key customer management and back office requirements to a partner with Fortune 100 project experience.

Vacancies

Karachi Pakistan Expiry Date: 01 Jun 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-35 Years
REQUIRED SKILLS
    Content Marketing, Content Strategy
JOB DESCRIPTION

Ibex.

Ibex. is looking for Content Marketer.

Requirements:

  • Proficiency in MS Office and WordPress or other Content Management Software
  • Understanding of web publishing requirements
  • Editorial mindset with an ability to predict audience preferences
  • Hands on experience with SEO and web traffic metrics
  • Expertise in social media platforms
  • Project management skills and attention to detail
  • Excellent communication and writing skills in English

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • Bachelors
  • 22-35 Years
  • Ibex. is looking for Content Marketer.

    Requirements:

    • Proficiency in MS Office and WordPress or other Content Management Software
    • Understanding of web publishing requirements
    • Editorial mindset with an ability to predict audience preferences
    • Hands on experience with SEO and web traffic metrics
    • Expertise in social media platforms
    • Project management skills and attention to detail
    • Excellent communication and writing skills in English
Karachi Pakistan Expiry Date: 01 Jun 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Pharm-D
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    customer relationship, pharmaceuticals sales and marketing
JOB DESCRIPTION

Ibex.

Ibex. is looking for Medical Representative.

Responsibilities:

  • Inbound calls of the Patients/their relative and Health Care Providers along with dialing the provided leads for follow up on regular basis.
  • To make adherence calls to patients according to approved scripts provided.
  • Providing Virtual Medical Education to patient and Caregivers based on guidelines
  • Provide Medical or Treatment Information to patients and other customers in a way that avoids giving treatment, medical or personal advice.
  • Coordinate with different branches of distributors all the Pakistan (e-mail/telephonic-ally) to fulfill request of patients

Requirements:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills
  • Product knowledge and FAQs.

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • Pharm-D
  • 25-35 Years
  • Ibex. is looking for Medical Representative.

    Responsibilities:

    • Inbound calls of the Patients/their relative and Health Care Providers along with dialing the provided leads for follow up on regular basis.
    • To make adherence calls to patients according to approved scripts provided.
    • Providing Virtual Medical Education to patient and Caregivers based on guidelines
    • Provide Medical or Treatment Information to patients and other customers in a way that avoids giving treatment, medical or personal advice.
    • Coordinate with different branches of distributors all the Pakistan (e-mail/telephonic-ally) to fulfill request of patients

    Requirements:

    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Possess Knowledge of Call Centre Operations
    • Must be flexible to work in shifts
    • Excellent communication skills
    • Product knowledge and FAQs.
Karachi Pakistan Expiry Date: 01 Jun 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-35 Years
REQUIRED SKILLS
    customer care, customer support, phone banking
JOB DESCRIPTION

Ibex.

Ibex is looking for Phone Banking Officer.

Responsibilities:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Requirements:

  • Banking & Finance knowledge (basic level)
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Good English communication skills

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • Bachelors
  • 22-35 Years
  • Ibex is looking for Phone Banking Officer.

    Responsibilities:

    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken.
    • Follow up to ensure that appropriate actions were taken on customers’ requests.
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.

    Requirements:

    • Banking & Finance knowledge (basic level)
    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Possess Knowledge of Call Centre Operations
    • Must be flexible to work in shifts
    • Good English communication skills
Karachi Pakistan Expiry Date: 01 Jun 2019
Basic Information
  • Total Positions 1
  • Experience: 2-3 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-40 Years
REQUIRED SKILLS
    crm erp, customer support, report writing
JOB DESCRIPTION

Ibex.

Ibex is looking for Reporting Analyst - Client Services.

Responsibilities:

  • Assisting pre-sales with technology product demos.
  • Responsible for Requirement Gathering for technology productsv
  • Responsible for Coordination with internal tech teams for project implementation.
  • Responsible for User Acceptance Testing for technology tools for new Projects.
  • Acting as Technology Account Manager for all existing clients for handling their inquiries, feedback and escalations.
  • Maintain efficient and accurate Project Analytics and Reporting.

Requirements:

  • Experience in content writing for technology product brochures(preferred).
  • Excellent in Microsoft Excel / Visio / Power Point and Writing Skills.
  • Proficiency with computers and industry-related software, especially MS products.
  • Strong knowledge of IP telephony, Networks and Information Security
  • Excellent spoken, written, and presentation skills.

0 40 hours per week BPO
  • 2-3 Years
  • fulltime
  • Bachelors
  • 25-40 Years
  • Ibex is looking for Reporting Analyst - Client Services.

    Responsibilities:

    • Assisting pre-sales with technology product demos.
    • Responsible for Requirement Gathering for technology productsv
    • Responsible for Coordination with internal tech teams for project implementation.
    • Responsible for User Acceptance Testing for technology tools for new Projects.
    • Acting as Technology Account Manager for all existing clients for handling their inquiries, feedback and escalations.
    • Maintain efficient and accurate Project Analytics and Reporting.

    Requirements:

    • Experience in content writing for technology product brochures(preferred).
    • Excellent in Microsoft Excel / Visio / Power Point and Writing Skills.
    • Proficiency with computers and industry-related software, especially MS products.
    • Strong knowledge of IP telephony, Networks and Information Security
    • Excellent spoken, written, and presentation skills.
Karachi Pakistan Expiry Date: 01 May 2019
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    administration, microsoft office, office management
JOB DESCRIPTION

Ibex.

Ibex. is looking for Admin Executive.

Requirements:

  • Full comprehension of office management systems and procedures
  • Excellent knowledge of MS Office
  • Proficiency in English
  • Exemplary planning and time management skills
  • Up-to-date with advancements in office gadgets and applications
  • Ability to multitask and prioritize daily workload
  • High level verbal and written communications skills

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • Bachelors
  • 25-35 Years
  • Ibex. is looking for Admin Executive.

    Requirements:

    • Full comprehension of office management systems and procedures
    • Excellent knowledge of MS Office
    • Proficiency in English
    • Exemplary planning and time management skills
    • Up-to-date with advancements in office gadgets and applications
    • Ability to multitask and prioritize daily workload
    • High level verbal and written communications skills