Ibex. Jobs in Pakistan | RightJobs.pk

Ibex.

Pakistan, Karachi
Company Information

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Head quartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience.

Delivering innovation for over 14 years, IBEX Global offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to support and streamline an expansive array of customer-facing solutions. Its global network of offices is a cost-effective and strategic way to outsource key customer management and back office requirements to a partner with Fortune 100 project experience.

Vacancy List
Karachi Pakistan Expiry Date: 18 Aug 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    presentation skills, training and development
JOB DESCRIPTION

Ibex.

Ibex. is looking for Training and Development Executive.

Responsibilities:

  • Responsible for delivery of relevant information and training the Customer Service Center employees in an understandable, interesting and interactive manner.
  • Supervising and training of call center executives
  • Ability to deliver customer services in terms of call handling on schedule

Requirements:

  • Excellent Communication Skills
  • Possess excellent presentation and organizational skills
  • Extensive knowledge of major software tools and applications
  • Possess sound oral and written communication skills
  • Ability to conduct trainings in an effective and efficient manner

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 25-35 Years
  • Ibex. is looking for Training and Development Executive.

    Responsibilities:

    • Responsible for delivery of relevant information and training the Customer Service Center employees in an understandable, interesting and interactive manner.
    • Supervising and training of call center executives
    • Ability to deliver customer services in terms of call handling on schedule

    Requirements:

    • Excellent Communication Skills
    • Possess excellent presentation and organizational skills
    • Extensive knowledge of major software tools and applications
    • Possess sound oral and written communication skills
    • Ability to conduct trainings in an effective and efficient manner
Karachi Pakistan Expiry Date: 18 Aug 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-40 Years
REQUIRED SKILLS
    Customer Service, customer support, operation management
JOB DESCRIPTION

Ibex.

Ibex. is looking for Operations Supervisor - Domestic.

Requirements:

  • Target Oriented
  • Excellent English Communication (Verbal and Written)
  • Interpersonal Skills
  • Teamwork, Discipline, and Time Management

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 25-40 Years
  • Ibex. is looking for Operations Supervisor - Domestic.

    Requirements:

    • Target Oriented
    • Excellent English Communication (Verbal and Written)
    • Interpersonal Skills
    • Teamwork, Discipline, and Time Management
Karachi Pakistan Expiry Date: 18 Aug 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    Customer Service, customer support, english fluency
JOB DESCRIPTION

Ibex.

Ibex. is looking for Customer Support Specialist.

Responsibilities:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Requirements:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 25-35 Years
  • Ibex. is looking for Customer Support Specialist.

    Responsibilities:

    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    • Follow up to ensure that appropriate actions were taken on customers’ requests.
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.

    Requirements:

    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Possess Knowledge of Call Centre Operations
    • Must be flexible to work in shifts
    • Excellent communication skills
Karachi Pakistan Expiry Date: 04 Aug 2018
Basic Information
  • Total Positions 30
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 10
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    chat support, customer support
JOB DESCRIPTION

Ibex.

Ibex is looking for Email Support Executive / Live Chat Expert.

Requirements:

  • Profound knowledge of all chatting modes
  • Excellent knowledge of principles and processes of giving the best customer and personal service
  • Ability to maintain a positive attitude in high-stress and fast-paced work environment
  • Adaptive and flexible to changing technologies, process and environments
  • Ability to work and make decisions with minimal supervision
  • Strong interpersonal and communication skills
  • Well organized and attentive to detail

0 40 hours per week BPO
  • 0-1 Years
  • fulltime
  • 10
  • 20-30 Years
  • Ibex is looking for Email Support Executive / Live Chat Expert.

    Requirements:

    • Profound knowledge of all chatting modes
    • Excellent knowledge of principles and processes of giving the best customer and personal service
    • Ability to maintain a positive attitude in high-stress and fast-paced work environment
    • Adaptive and flexible to changing technologies, process and environments
    • Ability to work and make decisions with minimal supervision
    • Strong interpersonal and communication skills
    • Well organized and attentive to detail
Lahore Pakistan Expiry Date: 18 Jul 2018
Basic Information
  • Total Positions 10
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 13
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    ability to communicate
JOB DESCRIPTION

Ibex.

We are looking for Client Support Executive

Requirements:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
  • Process orders, forms and applications. 
  • Follow up to ensure that appropriate actions were taken on customers’ requests. 
  • Refer unresolved customer grievances or special requests to designated departments for further investigation. 

10,000 40 hours per week BPO
  • 0-1 Years
  • fulltime
  • 13
  • 20-30 Years
  • We are looking for Client Support Executive

    Requirements:

    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
    • Process orders, forms and applications. 
    • Follow up to ensure that appropriate actions were taken on customers’ requests. 
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.