Ibex. Jobs in Pakistan | RightJobs.pk

Ibex.

Pakistan, Karachi
Company Information

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Head quartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Delivering innovation for over 14 years, IBEX Global offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to support and streamline an expansive array of customer-facing solutions. Its global network of offices is a cost-effective and strategic way to outsource key customer management and back office requirements to a partner with Fortune 100 project experience.

Vacancy List
Karachi Pakistan Expiry Date: 12 Jul 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-35 Years
REQUIRED SKILLS
    customer relationship, customer support
JOB DESCRIPTION

Ibex.

Ibex. is looking for Indoor Sales Professional.

Responsibilities:

  • Banking OR Insurance Sales Experience (Mandatory)
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Requirements:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 22-35 Years
  • Ibex. is looking for Indoor Sales Professional.

    Responsibilities:

    • Banking OR Insurance Sales Experience (Mandatory)
    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    • Follow up to ensure that appropriate actions were taken on customers’ requests.
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.

    Requirements:

    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Possess Knowledge of Call Centre Operations
    • Must be flexible to work in shifts
    • Excellent communication skills
Karachi Pakistan Expiry Date: 12 Jul 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-30 Years
REQUIRED SKILLS
    chat support, customer support, email coordination, MS Excel
JOB DESCRIPTION

Ibex.

Ibex. is looking for Back Office Executive.

Responsibilities:

  • Moderation of ad including, but not limited to, verification, content adjustment, claim validation, etc.
  • Chat response to customers
  • Email coordination with customers
  • Social media response

Requirements:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Must be flexible to work in shifts
  • Excellent communication skills (Oral and written)

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 22-30 Years
  • Ibex. is looking for Back Office Executive.

    Responsibilities:

    • Moderation of ad including, but not limited to, verification, content adjustment, claim validation, etc.
    • Chat response to customers
    • Email coordination with customers
    • Social media response

    Requirements:

    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Must be flexible to work in shifts
    • Excellent communication skills (Oral and written)
Karachi Pakistan Expiry Date: 12 Jul 2018
Basic Information
  • Total Positions 1
  • Experience: 4-7 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 28-40 Years
REQUIRED SKILLS
    Javascript, mysql, php, web development
JOB DESCRIPTION

Ibex.

Ibex. is looking for Senior Full Stack PHP Developer.

Requirements:

  • Mastery of PHP in-depth knowledge of one PHP web framework of your choice
  • Mastery of database management technologies such as MySQL, PostgreSQL, Redis, Riak, and Solr
  • Strong knowledge of different caching layers and strategies
  • Strong knowledge of Git version control system, including cherry-picks, merge strategies, bisect, rebasing and reverts
  • Strong knowledge of scalability and high availability systems
  • Strong understanding of build process management and continuous integration and continuous deployment
  • Ability to be a technical mentor within a product vertical team of front end and back end engineers Guide other engineers\transitioning from Python during their quest to master PHP
  • Strong algorithms and data structure background
  • Solid understanding of testing methodologies (feature unit tests, component tests, integration tests, etc.)
  • Good understanding of REST, API design, optimization
  • Understanding of provision tools like Docker
  • Strong background of Agile Methodologies such as Kanban, Scrum and XP. Ability to act as a Scrum Master within a team
  • Ability to be a technical mentor within the team of front end and back end engineers
  • Working knowledge of JavaScript, jQuery and Vanilla JavaScript as well as working knowledge of Rich Internet application frameworks like Angular JS
  • Knowledge of Objective-C is a plus – knowledge of Java is a bigger plus

0 40 hours per week BPO
  • 4-7 Years
  • fulltime
  • 22
  • 28-40 Years
  • Ibex. is looking for Senior Full Stack PHP Developer.

    Requirements:

    • Mastery of PHP in-depth knowledge of one PHP web framework of your choice
    • Mastery of database management technologies such as MySQL, PostgreSQL, Redis, Riak, and Solr
    • Strong knowledge of different caching layers and strategies
    • Strong knowledge of Git version control system, including cherry-picks, merge strategies, bisect, rebasing and reverts
    • Strong knowledge of scalability and high availability systems
    • Strong understanding of build process management and continuous integration and continuous deployment
    • Ability to be a technical mentor within a product vertical team of front end and back end engineers Guide other engineers\transitioning from Python during their quest to master PHP
    • Strong algorithms and data structure background
    • Solid understanding of testing methodologies (feature unit tests, component tests, integration tests, etc.)
    • Good understanding of REST, API design, optimization
    • Understanding of provision tools like Docker
    • Strong background of Agile Methodologies such as Kanban, Scrum and XP. Ability to act as a Scrum Master within a team
    • Ability to be a technical mentor within the team of front end and back end engineers
    • Working knowledge of JavaScript, jQuery and Vanilla JavaScript as well as working knowledge of Rich Internet application frameworks like Angular JS
    • Knowledge of Objective-C is a plus – knowledge of Java is a bigger plus
Karachi Pakistan Expiry Date: 12 Jul 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    business analysis, data analysis, microsoft excel, research skills
JOB DESCRIPTION

Ibex.

Ibex. is looking for Business Analyst.

Requirements:

  • Advanced level Microsoft Excel skills
  • Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Solid experience in writing SQL queries
  • Basic knowledge in generating process documentation
  • Strong written and verbal communication skills including technical writing skills

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 25-35 Years
  • Ibex. is looking for Business Analyst.

    Requirements:

    • Advanced level Microsoft Excel skills
    • Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
    • Solid experience in writing SQL queries
    • Basic knowledge in generating process documentation
    • Strong written and verbal communication skills including technical writing skills
Karachi Pakistan Expiry Date: 06 Jul 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    ccnp, Network Engineering, routing and switching, technical support
JOB DESCRIPTION

Ibex.

Ibex is looking for Network Engineer.

Requirements:

  • Must be at least CCNP with strong routing/switching knowledge and multi-vendor network
  • Strong knowledge of LAN, WAN, Intranet, and Extra-net
  • Ability to use network analysis, and management tools
  • Outstanding understanding of Solaris Linux, Windows, and network operating systems
  • Excellent IT and problem-solving skills
  • Ability to present technical data in a layman's terms
  • Ability to work under pressure and within a team

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 25-35 Years
  • Ibex is looking for Network Engineer.

    Requirements:

    • Must be at least CCNP with strong routing/switching knowledge and multi-vendor network
    • Strong knowledge of LAN, WAN, Intranet, and Extra-net
    • Ability to use network analysis, and management tools
    • Outstanding understanding of Solaris Linux, Windows, and network operating systems
    • Excellent IT and problem-solving skills
    • Ability to present technical data in a layman's terms
    • Ability to work under pressure and within a team