Ibex. Jobs in Pakistan | RightJobs.pk

Ibex.

Pakistan, Karachi
Company Information

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Head quartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Delivering innovation for over 14 years, IBEX Global offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to support and streamline an expansive array of customer-facing solutions. Its global network of offices is a cost-effective and strategic way to outsource key customer management and back office requirements to a partner with Fortune 100 project experience.

Vacancy List
Multiple Cities Pakistan Expiry Date: 23 Jun 2018
Basic Information
  • Total Positions 30
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: PKR13000 - 20000/Month PKR
  • Gender: Any
  • Max Age Limit: 20-30 Years
REQUIRED SKILLS
    cold calling, customer care, Customer Service, customer support, english fluency
JOB DESCRIPTION

Ibex.

We are looking for Customer Care Executive

Requirements:

  • Proficient with MS Office particularly MS Excel (Spreadsheet) Possess
  • Conveyance will be provided to females only, males own transport Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
  • Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers’ requests. 
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Good Communications Skills
  • Good English Writing Skills

13,000 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 20-30 Years
  • We are looking for Customer Care Executive

    Requirements:

    • Proficient with MS Office particularly MS Excel (Spreadsheet) Possess
    • Conveyance will be provided to females only, males own transport Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
    • Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers’ requests. 
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.
    • Good Communications Skills
    • Good English Writing Skills
Karachi Pakistan Expiry Date: 10 Jun 2018
Basic Information
  • Total Positions 1
  • Experience: 0-1 Years
  • Job Type internship
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-25 Years
REQUIRED SKILLS
    human resource, recruitment
JOB DESCRIPTION

Ibex.

IBEX Global Pakistan is looking for HR Intern.

Requirements:

  • Passion and high drive to succeed in the professional environment
  • Ability to meet and exceed company goals and achieve impossible
  • Ability to lead, motivate, and mentor a team
  • Excellent verbal and oral communication skills
  • Excellent computer skills and willingness to work overtime
  • Skilled in prioritizing, managing, and multi-tasking

0 40 hours per week BPO
  • 0-1 Years
  • internship
  • 22
  • 22-25 Years
  • IBEX Global Pakistan is looking for HR Intern.

    Requirements:

    • Passion and high drive to succeed in the professional environment
    • Ability to meet and exceed company goals and achieve impossible
    • Ability to lead, motivate, and mentor a team
    • Excellent verbal and oral communication skills
    • Excellent computer skills and willingness to work overtime
    • Skilled in prioritizing, managing, and multi-tasking
Karachi Pakistan Expiry Date: 08 May 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-40 Years
REQUIRED SKILLS
    customer care, customer support
JOB DESCRIPTION

Ibex.

IBEX Global Pakistan is looking for Customer Support Specialist – Spanish.

Responsibilities:

  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely correspondence back to customers, track and resolving any issues regarding product.

Requirements:

  • Fluent in two languages - English and Spanish (read, write and speak)
  • Strong interpersonal skills
  • Positive attitude and adaptable to change
  • Excellent written and verbal communication skills
  • Ability to multi-task in a fast paced environment with rapidly changing priorities

 

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 25-40 Years
  • IBEX Global Pakistan is looking for Customer Support Specialist – Spanish.

    Responsibilities:

    • Collaborate and build relationships with customers to strengthen service competitiveness
    • Communicate timely correspondence back to customers, track and resolving any issues regarding product.

    Requirements:

    • Fluent in two languages - English and Spanish (read, write and speak)
    • Strong interpersonal skills
    • Positive attitude and adaptable to change
    • Excellent written and verbal communication skills
    • Ability to multi-task in a fast paced environment with rapidly changing priorities

     

Karachi Pakistan Expiry Date: 08 May 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    customer care, customer support
JOB DESCRIPTION

Ibex.

IBEX Global Pakistan is looking for Customer Support Specialist – Domestic.

Responsibilities:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Requirements:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • 22
  • 25-35 Years
  • IBEX Global Pakistan is looking for Customer Support Specialist – Domestic.

    Responsibilities:

    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    • Follow up to ensure that appropriate actions were taken on customers’ requests.
    • Refer unresolved customer grievances or special requests to designated departments for further investigation.

    Requirements:

    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Possess Knowledge of Call Centre Operations
    • Must be flexible to work in shifts
    • Excellent communication skills
Karachi Pakistan Expiry Date: 08 Feb 2018
Basic Information
  • Total Positions 1
  • Experience: 2-5 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 49
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 28-40 Years
REQUIRED SKILLS
    medical administration, medical care
JOB DESCRIPTION

Ibex.

IBEX Global Pakistan is looking for Online Doctor.

Responsibilities:

  • To engage in a friendly and polite telephonic conversation with the consumer
  • To ensure that highest level of quality customer care is delivered based on pre-defined quality benchmarks.
  • To have adequate product knowledge for onward transmission to the consumer to achieve maximum customer satisfaction.
  • To have extensive exposure to and first-hand knowledge of the relevant culture names addresses and language.
  • To have knowledge regarding efficient usage of software for data entry and/or searching.
  • Ensure compliance with all company policies, procedures and practices.

Requirements:

  • excellent written and verbal communication skills
  • personal qualities such as commitment to caring for others, resourcefulness and stamina
  • a willingness to accept responsibility
  • motivation and perseverance
  • the ability to communicate well with people, demonstrating empathy and reflection

0 40 hours per week Professional Services
  • 2-5 Years
  • fulltime
  • 49
  • 28-40 Years
  • IBEX Global Pakistan is looking for Online Doctor.

    Responsibilities:

    • To engage in a friendly and polite telephonic conversation with the consumer
    • To ensure that highest level of quality customer care is delivered based on pre-defined quality benchmarks.
    • To have adequate product knowledge for onward transmission to the consumer to achieve maximum customer satisfaction.
    • To have extensive exposure to and first-hand knowledge of the relevant culture names addresses and language.
    • To have knowledge regarding efficient usage of software for data entry and/or searching.
    • Ensure compliance with all company policies, procedures and practices.

    Requirements:

    • excellent written and verbal communication skills
    • personal qualities such as commitment to caring for others, resourcefulness and stamina
    • a willingness to accept responsibility
    • motivation and perseverance
    • the ability to communicate well with people, demonstrating empathy and reflection

This job has been Expired