IBEX Global Pakistan Jobs in Pakistan | RightJobs.pk

IBEX Global Pakistan

Pakistan, Karachi
Company Information

Headquartered in Washington D.C. and listed on the London Stock Exchange, IBEX Global (A TRG Company) is a Business Process Outsourcing (BPO) firm that delivers not just onshore, but also, near-shore and offshore solutions employing over 10,000 customer service professionals. IBEX Global has redefined its global presence in countries such as USA, UK, Pakistan, UAE, Philippines and Senegal by establishing 21 contact centres and providing support in 20+ languages. Delivering innovation for over 14 years, IBEX Global offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to support and streamline an expansive array of customer-facing solutions. Its global network of offices is a cost-effective and strategic way to outsource key customer management and back office requirements to a partner with Fortune 100 project experience.

Vacancy List
Karachi Pakistan Expiry Date: 08 Dec 2017
Basic Information
  • Total Positions 1
  • Experience: 2-5 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 49
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 28-40 Years
REQUIRED SKILLS
    medical administration, medical care
JOB DESCRIPTION

IBEX Global Pakistan

IBEX Global Pakistan is looking for Online Doctor.

Responsibilities:

  • To engage in a friendly and polite telephonic conversation with the consumer
  • To ensure that highest level of quality customer care is delivered based on pre-defined quality benchmarks.
  • To have adequate product knowledge for onward transmission to the consumer to achieve maximum customer satisfaction.
  • To have extensive exposure to and first-hand knowledge of the relevant culture names addresses and language.
  • To have knowledge regarding efficient usage of software for data entry and/or searching.
  • Ensure compliance with all company policies, procedures and practices.

Requirements:

  • excellent written and verbal communication skills
  • personal qualities such as commitment to caring for others, resourcefulness and stamina
  • a willingness to accept responsibility
  • motivation and perseverance
  • the ability to communicate well with people, demonstrating empathy and reflection

0 40 hours per week Professional Services
  • 2-5 Years
  • fulltime
  • 49
  • 28-40 Years
  • IBEX Global Pakistan is looking for Online Doctor.

    Responsibilities:

    • To engage in a friendly and polite telephonic conversation with the consumer
    • To ensure that highest level of quality customer care is delivered based on pre-defined quality benchmarks.
    • To have adequate product knowledge for onward transmission to the consumer to achieve maximum customer satisfaction.
    • To have extensive exposure to and first-hand knowledge of the relevant culture names addresses and language.
    • To have knowledge regarding efficient usage of software for data entry and/or searching.
    • Ensure compliance with all company policies, procedures and practices.

    Requirements:

    • excellent written and verbal communication skills
    • personal qualities such as commitment to caring for others, resourcefulness and stamina
    • a willingness to accept responsibility
    • motivation and perseverance
    • the ability to communicate well with people, demonstrating empathy and reflection
Karachi Pakistan Expiry Date: 08 Dec 2017
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type internship
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-26 Years
REQUIRED SKILLS
    human resource, recruitment
JOB DESCRIPTION

IBEX Global Pakistan

IBEX Global is looking for Recruitment Intern.

Requirements:

  • Passion and high drive to succeed in the professional environment
  • Ability to meet and exceed company goals and achieve impossible
  • Ability to lead, motivate, and mentor a team
  • Excellent verbal and oral communication skills
  • Excellent computer skills and willingness to work overtime
  • Skilled in prioritizing, managing, and multi-tasking

0 40 hours per week Professional Services
  • 1-2 Years
  • internship
  • 22
  • 22-26 Years
  • IBEX Global is looking for Recruitment Intern.

    Requirements:

    • Passion and high drive to succeed in the professional environment
    • Ability to meet and exceed company goals and achieve impossible
    • Ability to lead, motivate, and mentor a team
    • Excellent verbal and oral communication skills
    • Excellent computer skills and willingness to work overtime
    • Skilled in prioritizing, managing, and multi-tasking
Karachi Pakistan Expiry Date: 21 Nov 2017
Basic Information
  • Total Positions 1
  • Experience: 2-3 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Male
  • Max Age Limit: 28-40 Years
REQUIRED SKILLS
    business analysis, Customer Service, quality assurance
JOB DESCRIPTION

IBEX Global Pakistan

IBEX Global Pakistan is looking for Business Analyst for Analytics Department.

Requirements:

  • Candidate must be a male having a Bachelor’s Degree with at least 2 years of customer service experience. Quality Assurance experience and Master degree in statistics will be an added advantage.
  • Strong Written and Verbal Communication Skills
  • Strong Analytical Skills
  • Excellent knowledge of Databases and Spreadsheets
  • Command over MS Office/ specifically Excel
  • Clear understanding of call center dynamics related to WFM, call queues, service level performance, quality assurance and reporting tools
  • Open to Feedback
  • Time management
  • Strong coordination skills

0 40 hours per week Professional Services
  • 2-3 Years
  • fulltime
  • 22
  • 28-40 Years
  • IBEX Global Pakistan is looking for Business Analyst for Analytics Department.

    Requirements:

    • Candidate must be a male having a Bachelor’s Degree with at least 2 years of customer service experience. Quality Assurance experience and Master degree in statistics will be an added advantage.
    • Strong Written and Verbal Communication Skills
    • Strong Analytical Skills
    • Excellent knowledge of Databases and Spreadsheets
    • Command over MS Office/ specifically Excel
    • Clear understanding of call center dynamics related to WFM, call queues, service level performance, quality assurance and reporting tools
    • Open to Feedback
    • Time management
    • Strong coordination skills
Karachi Pakistan Expiry Date: 10 Nov 2017
Basic Information
  • Total Positions 1
  • Experience: 0-1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    Training & Development, workforce management
JOB DESCRIPTION

IBEX Global Pakistan

IBEX Global Pakistan is looking for Training and Development Executive.

Requirements:

  • Track record in designing and executing successful training programs
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
  • Excellent communication and leadership skills
  • Ability to plan, multi-task and manage time effectively
  • Strong writing and record keeping ability for reports and training manuals Good computer and database skills

0 40 hours per week Professional Services
  • 0-1 Years
  • fulltime
  • 22
  • 25-35 Years
  • IBEX Global Pakistan is looking for Training and Development Executive.

    Requirements:

    • Track record in designing and executing successful training programs
    • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
    • Excellent communication and leadership skills
    • Ability to plan, multi-task and manage time effectively
    • Strong writing and record keeping ability for reports and training manuals Good computer and database skills
Karachi Pakistan Expiry Date: 13 Oct 2017
Basic Information
  • Total Positions 1
  • Experience: 0-1 Years
  • Job Type contract
  • Travel Required: Not Specified
  • Minimum Education: 22
  • Salary Range: Confidential PKR
  • Gender: Male
  • Max Age Limit: 23-28 Years
REQUIRED SKILLS
    Human Resources & Recruiting, management
JOB DESCRIPTION

IBEX Global Pakistan

IBEX Global is currently looking for Recruitment Officer for it's international campaigns.

Requirements:

  • Design and implement overall recruiting strategy
  • Develop and update job descriptions and job specifications
  • Perform job and task analysis to document job requirements and objectives
  • Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
  • Source and recruit candidates by using databases, social media etc
  • Screen candidates resumes and job applications
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
  • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
  • Onboard new employees in order to become fully integrated
  • Monitor and apply HR recruiting best practices
  • Provide analytical and well documented recruiting reports to the rest of the team
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Candidates must NOT be enrolled in weekend or evening MBA Classes.
  • Note:
  • This is a contractual position for six months.

0 40 hours per week Information Technology
  • 0-1 Years
  • contract
  • 22
  • 23-28 Years
  • IBEX Global is currently looking for Recruitment Officer for it's international campaigns.

    Requirements:

    • Design and implement overall recruiting strategy
    • Develop and update job descriptions and job specifications
    • Perform job and task analysis to document job requirements and objectives
    • Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
    • Source and recruit candidates by using databases, social media etc
    • Screen candidates resumes and job applications
    • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
    • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
    • Onboard new employees in order to become fully integrated
    • Monitor and apply HR recruiting best practices
    • Provide analytical and well documented recruiting reports to the rest of the team
    • Act as a point of contact and build influential candidate relationships during the selection process
    • Candidates must NOT be enrolled in weekend or evening MBA Classes.
    • Note:
    • This is a contractual position for six months.
l