Ibex. Jobs in Pakistan | RightJobs.pk

Ibex.

Pakistan, Karachi
Company Information

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Head quartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience.

Delivering innovation for over 14 years, IBEX Global offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to support and streamline an expansive array of customer-facing solutions. Its global network of offices is a cost-effective and strategic way to outsource key customer management and back office requirements to a partner with Fortune 100 project experience.

Vacancy List
Karachi Pakistan Expiry Date: 01 Nov 2018
Basic Information
  • Total Positions 1
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 22-30 Years
REQUIRED SKILLS
    clerical services, microsoft office, office management
JOB DESCRIPTION

Ibex.

Ibex is looking for Back Office Executive.

Responsibilities:

  • Moderation of ad including, but not limited to, verification, content adjustment, claim validation, etc.
  • Chat response to customers
  • Email coordination with customers
  • Social media response

Requirements:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Must be flexible to work in shifts
  • Excellent communication skills (Oral and written)

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • Bachelors
  • 22-30 Years
  • Ibex is looking for Back Office Executive.

    Responsibilities:

    • Moderation of ad including, but not limited to, verification, content adjustment, claim validation, etc.
    • Chat response to customers
    • Email coordination with customers
    • Social media response

    Requirements:

    • Proficient with MS Office particularly MS Excel (Spreadsheet)
    • Must be flexible to work in shifts
    • Excellent communication skills (Oral and written)
Karachi Pakistan Expiry Date: 01 Nov 2018
Basic Information
  • Total Positions 1
  • Experience: 3-5 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 28-40 Years
REQUIRED SKILLS
    full stack, mysql, php, web development
JOB DESCRIPTION

Ibex.

Ibex is looking for Senior Full Stack PHP Developer.

Requirements:

  • Ibex is looking for Senior Full Stack PHP Developer.
  • Requirements:
  • Mastery of PHP in-depth knowledge of one PHP web framework of your choice;
  • Mastery of database management technologies such as MySQL, PostgreSQL, Redis, Riak, and Solr;
  • Strong knowledge of different caching layers and strategies;
  • Strong knowledge of Git version control system, including cherry-picks, merge strategies, bisect, rebasing and reverts;
  • Strong knowledge of scalability and high availability systems
  • Strong understanding of build process management and continuous integration and continuous deployment;
  • Ability to be a technical mentor within a product vertical team of front end and back end engineers; Guide other engineers\transitioning from Python during their quest to master PHP;
  • Strong algorithms and data structure background;
  • Solid understanding of testing methodologies (feature unit tests, component tests, integration tests, etc.);
  • Good understanding of REST, API design, optimization;
  • Understanding of provision tools like Docker;
  • Strong background of Agile Methodologies such as Kanban, Scrum and XP. Ability to act as a Scrum Master within a team;
  • Ability to be a technical mentor within the team of front end and back end engineers;
  • Working knowledge of JavaScript, jQuery and Vanilla JavaScript as well as working knowledge of Rich Internet application frameworks like Angular JS;
  • Knowledge of Objective-C is a plus - knowledge of Java is a bigger plus

0 40 hours per week BPO
  • 3-5 Years
  • fulltime
  • Bachelors
  • 28-40 Years
  • Ibex is looking for Senior Full Stack PHP Developer.

    Requirements:

    • Ibex is looking for Senior Full Stack PHP Developer.
    • Requirements:
    • Mastery of PHP in-depth knowledge of one PHP web framework of your choice;
    • Mastery of database management technologies such as MySQL, PostgreSQL, Redis, Riak, and Solr;
    • Strong knowledge of different caching layers and strategies;
    • Strong knowledge of Git version control system, including cherry-picks, merge strategies, bisect, rebasing and reverts;
    • Strong knowledge of scalability and high availability systems
    • Strong understanding of build process management and continuous integration and continuous deployment;
    • Ability to be a technical mentor within a product vertical team of front end and back end engineers; Guide other engineers\transitioning from Python during their quest to master PHP;
    • Strong algorithms and data structure background;
    • Solid understanding of testing methodologies (feature unit tests, component tests, integration tests, etc.);
    • Good understanding of REST, API design, optimization;
    • Understanding of provision tools like Docker;
    • Strong background of Agile Methodologies such as Kanban, Scrum and XP. Ability to act as a Scrum Master within a team;
    • Ability to be a technical mentor within the team of front end and back end engineers;
    • Working knowledge of JavaScript, jQuery and Vanilla JavaScript as well as working knowledge of Rich Internet application frameworks like Angular JS;
    • Knowledge of Objective-C is a plus - knowledge of Java is a bigger plus
Karachi Pakistan Expiry Date: 24 Oct 2018
Basic Information
  • Total Positions 4
  • Experience: 1-3 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: BBA - MBA
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    human resource, recruitment
JOB DESCRIPTION

Ibex.

Ibex is looking for Technical Recruiter - IT Industry.

Requirements:

  • Strong accomplished experience in direct technical and engineering recruiting
  • Deep knowledge in all full life-cycle recruiting, sourcing, qualifying, networking, assessing, salary trends, relationship management, and due diligence
  • Strong knowledge of technical job market, web-based and Internet recruiting techniques, and employment policies and procedures
  • Excellent project management, writing, and oral communication skills
  • Ability to interface and maintain effective working relationships with individuals at all levels
  • Ability to handle sensitive and confidential information appropriately
  • Ability to handle multiple tasks in a fast paced HR environment

0 40 hours per week BPO
  • 1-3 Years
  • fulltime
  • BBA - MBA
  • 25-35 Years
  • Ibex is looking for Technical Recruiter - IT Industry.

    Requirements:

    • Strong accomplished experience in direct technical and engineering recruiting
    • Deep knowledge in all full life-cycle recruiting, sourcing, qualifying, networking, assessing, salary trends, relationship management, and due diligence
    • Strong knowledge of technical job market, web-based and Internet recruiting techniques, and employment policies and procedures
    • Excellent project management, writing, and oral communication skills
    • Ability to interface and maintain effective working relationships with individuals at all levels
    • Ability to handle sensitive and confidential information appropriately
    • Ability to handle multiple tasks in a fast paced HR environment
Karachi Pakistan Expiry Date: 05 Oct 2018
Basic Information
  • Total Positions 1
  • Experience: 2-5 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: MBBS
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 35-45 Years
REQUIRED SKILLS
    medical care, patient care
JOB DESCRIPTION

Ibex.

Ibex is looking for Online Doctor.

Responsibilities:

  • To answer the inbound calls of the Patients/their relative and Health Care Providers along with dialing the provided leads for follow up on regular basis.
  • To ensure that highest level of quality Patients care is delivered based on pre-defined quality benchmarks.
  • To have extensive understanding of FAQs so ensure smooth delivery of information the Patients.
  • Maintain the highest level of knowledge regarding relevant diseases and products to enable them to create more positive customer experience at every touch point with Patients, their care givers and Health Care Professionals.
  • To have extensive exposure to and first-hand knowledge of the relevant culture names addresses and language.
  • Ensure compliance with all company policies, procedures and practices.
  • Provide Medical or Treatment Information to patients and other customers in a way that avoids giving treatment, medical or personal advice.
  • Knowledge of the processes outlined for: Case Handling| Call backs Escalations Forwarding Reporting / Data Logging

Requirements:

  • MS Office particularly MS Excel (Spreadsheet)
  • Empathy, hospitality & excellent communication skills in Urdu & English.
  • MBBS and PMDC certification

0 40 hours per week BPO
  • 2-5 Years
  • fulltime
  • MBBS
  • 35-45 Years
  • Ibex is looking for Online Doctor.

    Responsibilities:

    • To answer the inbound calls of the Patients/their relative and Health Care Providers along with dialing the provided leads for follow up on regular basis.
    • To ensure that highest level of quality Patients care is delivered based on pre-defined quality benchmarks.
    • To have extensive understanding of FAQs so ensure smooth delivery of information the Patients.
    • Maintain the highest level of knowledge regarding relevant diseases and products to enable them to create more positive customer experience at every touch point with Patients, their care givers and Health Care Professionals.
    • To have extensive exposure to and first-hand knowledge of the relevant culture names addresses and language.
    • Ensure compliance with all company policies, procedures and practices.
    • Provide Medical or Treatment Information to patients and other customers in a way that avoids giving treatment, medical or personal advice.
    • Knowledge of the processes outlined for: Case Handling| Call backs Escalations Forwarding Reporting / Data Logging

    Requirements:

    • MS Office particularly MS Excel (Spreadsheet)
    • Empathy, hospitality & excellent communication skills in Urdu & English.
    • MBBS and PMDC certification
Karachi Pakistan Expiry Date: 05 Oct 2018
Basic Information
  • Total Positions 2
  • Experience: 1-2 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: Bachelors
  • Salary Range: Confidential PKR
  • Gender: Any
  • Max Age Limit: 25-35 Years
REQUIRED SKILLS
    consultation, quality assurance
JOB DESCRIPTION

Ibex.

Ibex is looking for Quality Assurance Advisor.

Responsibilities:

  • Quality Assurance promotes ibex strategy by providing valuable quality evaluations and reporting information to better equip our operational, training and HR counterparts on their decision making strategy and execution, to continue to develop superior technology and capability for quality systems that shall provide both value and differentiation.
  • The candidate needs to be energetic and self-motivated to play a key role in a dynamic, growing technology based company.

Requirements:

  • Excellent Communication Skills
  • Experienced candidates will be given preference
  • Minimum Graduation

0 40 hours per week BPO
  • 1-2 Years
  • fulltime
  • Bachelors
  • 25-35 Years
  • Ibex is looking for Quality Assurance Advisor.

    Responsibilities:

    • Quality Assurance promotes ibex strategy by providing valuable quality evaluations and reporting information to better equip our operational, training and HR counterparts on their decision making strategy and execution, to continue to develop superior technology and capability for quality systems that shall provide both value and differentiation.
    • The candidate needs to be energetic and self-motivated to play a key role in a dynamic, growing technology based company.

    Requirements:

    • Excellent Communication Skills
    • Experienced candidates will be given preference
    • Minimum Graduation