IBEX Global PakistanIBEX Global Pakistan
IBEX Global Pakistan
Total Position: 30
Job Type: Full Time
Minimum Education: Bachelors
Career Level: Entry Level
Category/Industry: Sales And Marketing
Posted Date: 09 december 2016
Experience: 0 - 1 (Years)
Travel Required: Not Specified
Job Shift: Rotation
Salary Range: PKR.18,000/Month
Max Age Limit: 22 - 35 Years
Expiry date: 08 march 2017
IBEX Global is looking for Customer Support Specialist – Domestic.
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
, Excellent communication skills, Proficient with MS Office particularly MS Excel (Spreadsheet), Possess Knowledge of Call Centre Operations, Must be flexible to work in shifts