AQS IT Solutions (Pvt) LimitedAQS IT Solutions (Pvt) Limited
AQS IT Solutions (Pvt) Limited
Total Position: 5
Job Type: Full Time, Part Time, Contract
Minimum Education: Intermediate/A-Level
Career Level: Student (Undergraduate)
Category/Industry: Customer Care, Telecommunication
Posted Date: 14 november 2016
Experience: 0 - 3 (Years)
Travel Required: Not Specified
Job Shift: Night
Salary Range: PKR. 10,000 - 50,000/Month
Max Age Limit: 18 - 29 Years
Expiry date: 14 february 2017
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Assist with placement of orders, refunds, or exchanges.
Good Communication and fluent English, Willingness to Learn, Patience, Ability to "Read" Customers, Ability to Use "Positive Language", Attentiveness, Knowledge of the Product, Acting Skills, A Calming Presence, Goal Oriented Focus, Ability to Handle Surprises, Persuasion Skills, Tenacity, Closing Ability