I CONCEPTS Jobs in Pakistan | RightJobs.pk

I CONCEPTS

Pakistan, Lahore
Company Information

Vacancy List
Lahore Pakistan Expiry Date: 21 Apr 2018
Basic Information
  • Total Positions 10
  • Experience: 1 Years
  • Job Type fulltime
  • Travel Required: Not Specified
  • Minimum Education: 10
  • Salary Range: PKR15000 - 25000/Month PKR
  • Gender: Female
  • Max Age Limit: 22-40 Years
REQUIRED SKILLS
    customer care, customer relationship, Customer Service, english fluency
JOB DESCRIPTION

I CONCEPTS

We are looking for Customer Service Representative

Requirements:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Follow communication procedures, guidelines and policies

15,000 40 hours per week Call Center
  • 1 Years
  • fulltime
  • 10
  • 22-40 Years
  • We are looking for Customer Service Representative

    Requirements:

    • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
    • Opens customer accounts by recording account information.
    • Maintains customer records by updating account information.
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
    • Manage large amounts of incoming calls
    • Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
    • Follow communication procedures, guidelines and policies

This job has been Expired